Crack in slab straight across house. Enjoy reading our tips and recommendations. That was another thing that Tommy did. LGI Homes review: Warranty service not render. There are so many things that I have to fix because LGI is not taking the time to do what they are doing. It's like it was just quickly put in just to suffice us. Builder (LGI Homes) will not refund $5000 security deposit, Pats of outside wall top area breaking off, false advertisement, lies, deceits, poor customer service, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping, decorative items, suspended lighting, furniture and enhanced interior paint which are not available for purchase even upon additional payment. I was satisfied with that. They made promises that seemed to me, outlandish. Kevin Wilkins. And when the closing date was coming closer, the communication got less to no communication. I get there and basically they couldnt help me! Dundee, FL 33838 When my wife and I first spoke with Francois about seeing a property and he explained how things work we were both thinking "this is too good to be true". Rick said that it would be fine but I found out three weeks into it that he didn't approve it. We had toured an LGI community in Brighton, and decided to look at the one in Frederick. Hi Donald, thanks for taking the time to leave a review! Congratulations on your new home and thank you for choosing LGI Homes. So, I gave my two months notice at the apartment. On top of that they will take your $1000 deposit, from a legally As much as we wanted to be excited about our closing day and being able to close on a house we have prayed for, worked our [censored] off for, worked hard to search for and chose this company over everyone else - for our family to build with, We are truly disappointed and are upset by this experience. This is not an offer to lend. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. When we moved in, the back yard was not graded at all! NV License No. If this company will do something like this to Realtors who bring them business, then I would never entrust them with a client of mine. 1962 Amber Sweet Circle I don't have to use one of the bedrooms or my dining room as I was using in the other house. They want to have a meeting with me & the wife to discuss it. We were told the yard should be flat. Congratulations on homeownership! I have a split in one of the bedrooms in the slab from one wall to the other side where the window is. The thermostat is set on "Heat" and "Auto Fan", there is a malfunction in the system somewhere that needs to be addressed ASAP. I never had any bad remark in my rental history. I had to call every day or every other day to check on, Hey, what's going on? Dude said, We are on schedule. I was supposed to close October 27. Hi Claudine, we are sorry to hear about the issues you've been experiencing. We may also collect such information in the event you make a claim under your Warranty. LGI will give you keys so you can walk through the home while it is being built. So, that was when my friend went into the office. The whole team made it stress free and answered all of our questions. They just would not budge after that. LGI told us that our home would be ready by Sept. originally December 4, 2022 my wife and I met with Sales Executive guy Mr. Steven Gonzales at his office 18721 Quiet Range Dr. Elgin, Tx 78621 about buying a new home from LGI Homes. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. He was very open. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. Equal Housing Opportunity LGI Homes, Inc. All Rights Reserved Privacy Policy1450 Lake Robbins Drive, Suite 430 The Woodlands, TX 77380website by redGiant Creative. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. Yes, I got upset, and they set me up with any other sales agent. This is now affecting the exterior walls. I had to wait for those floorings to be installed before I could physically move in. I need to file a warranty claim for a leaking roof that is only 3 years old. They did everything in that one week. How it Works We truly wish we didn't buy. Everybody that's come to visit me so far loves the house. Terrible company that doesn't honor their new home warranties. The air filter wasn't changed and was blocking everything up. LGI Homes is a premium home builder. No. However, then I heard from them again mid July and they set the closing to July 29th, the same exact date as my selling condo! If you're gonna be doing the baseboards and if something's broken or cracked, don't just fill it full of putty. The flooring was installed over a 1 1/2 day period and was not installed properly. Because after we put the security deposit down, the next week, all the house prices went up by 7,000. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the homes other features and amenities. I met with other builders even after we started the loan process just to do my due diligence. Phone: [protected] Its location on this page may change next time you visit. Wheres the notary guy? After that, he came in, gave me a folder. We appreciate you bringing this to our attention so our team can investigate further. LGI Homes - Oregon, LLC. It prides itself on expert craftsmanship and using high-quality. I cannot in good conscience recommend LGI homes. I got a couple emails from him here and there. While our homes are built to the highest quality standards, we recognize that occasionally repairs are needed within the warranty period. It was a major repair. Hi, we are sorry to hear you have an issue getting in touch with our team. Find out how we combat fake reviews. We will close on this date." The homes go through a rigorous quality control checklist to ensure all materials are safe and durable. It felt like he was trying hard to make me back out of the deal. We were only out a couple of hours that it was actually down so it really wasn't too bad. Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. This is frustrating. We regret buying this home. To learn more about our brokers process, please visit LGIHomes.com/Brokers. Even though I had a set appointment. Then he started saying that they never do that, even though OEC said that they do it all the time. Each time, the LGI employee in charge of warranty work, Mr. Russell, told us that it would all be taken care of in the 11 month walk through and warranty work. There were tiles missing in the bathroom. Water damage, If under warranty please let me know. Thanks, Marty Piepoli. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. Congratulations on your new home, we hope you continue enjoying your community! Still missing rear BR window screen, screen for sliding glass door and multiple areas of paint on siding right front, condensate line needs caulking around siding. Email: [protected]@yahoo.com They cancelled my contract that I had waited on for the last 5 months, refused to return my deposit, and just a few days later I see that the house has gone under contract at 258K, 28K more than my agreed price. Hi Sai, we appreciate you taking the time to leave us with your feedback. And then the rep called back and double-checked with me that I got what I needed. I've had about seven. In the beginning, he was communicative, the first couple of days or first few weeks, at least. I have put in several warranty request a New house with lots of issue and my inspection report was considered as a piece of paper and my house issue was not completed with in 14 days of closing or walk through. Congratulations on your new home! Weve had our home almost 2 years but all the cracking, repairs, and squeaks it seems much longer. No need to worry, weve got you covered! At the end of the day, only having to pay $1,000 of the closing cost was a pretty good deal, especially with the way the market is right now. LGI Homes will insist that you use their preferred lender - Loan Depot. Square footages are approximate and may vary in construction. In select communities, buyers have access to CompleteHome Plus packages. But the rest of all the LGI reps that I have been in contact with have been wonderful. I had the house inspected and they couldn't check the air conditioning because of the temperature that day. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. LGI homes are deceiving, they let you bring everything, pull your credit, said congratulations. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. Download Google Chrome Here. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. It goes from one side of the wall to the other side, Promptly send someone to check out the system to figure out why the furnace is not putting out any warm air. I told him I was frustrated and at that point, Rick started yelling at me. The air coming out of the ceiling is cold. Save your time and buy a better quality home because LGI is not it! But good quality so far. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. [protected] ConsumerAffairs is not a government agency. I also liked her honesty, follow through, and communication. Reached out to LGI about builder defect relating to lack of ventilation which has caused molding. We moved in our home in Fort Myers in November. Hi Andrea, we apologize for any lack of communication about your warranty items and have sent your information to our team to investigate further. Our new home is simpler and it's our own space. Items found prior to settlement we found are still not fixed. Im sure this is not a one-off complaint. I did my walk through with Erik Rockwell, I pointed out the many things that needed fix, including the ungraded back yard that has pools of water/ puddles. He barely said a word to us & even said better homes were at Beacon Lake. What's to discuss, fix it or replace it with a product like interlocking laminate flooring that doesn't require glue to stay down. Some of the other builders don't include a garage motor, the front lights by the garage, and mailboxes. Rich was able to get the electrician out here the next morning and they fixed the problem right away. That's the only negative thing that I'm a little dissatisfied with compared to the cabinet guys, the flooring guys and even the concrete guys who came in that first week with no problems. Our continued improvement is dependent on your feedback. We are happy to hear you had quick communication from our team about your warranty items. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. Super rude. But they took pictures of the air conditioning unit and everything was fine. Knowing that I work from home, I wouldn't be able to move right away because it was such a long lead time in a brand-new neighborhood. And come November 11, still not ready. He wasn't like a salesman that was really pushy. My advice is to be flexible and stay in touch with your sales representative as you approach the estimated closing date. The building side is a little hit-and-miss. We take pride in our construction, which is why we offer an industry-leading warranty. Learn more about the LGI way As an example, the light on the front porch has come loose and hangs by the wires. Every now and then, I message him, Hey, Thomas. Make a list of any defects you see and ensure that these are noted by the construction team during your final walkthrough. Photo courtesy Seth Pohlman . We also ensure all reviews are published without moderation. Our team is always looking to improve our processes in order to be more efficient and deliver an exceptional experience for our customers. Also, the home is more thorough than I've seen. Have nothing to do but wait and complain I guess thanks LGI. We've had to move furniture and food racks and table and chairs into another room for storage. I would appreciate a quick response. I believe the way they were treated and spoke to, is the least LGI can do. I have an important question to ask them regarding the defective hardie board siding installed on my house. I was told that the home feeds into this school. But all in all, it was not a bad experience. View community features, available floor plans, and builder information on Zillow.com. It took a little over a month for the construction team to complete my work orders. I now realize why they have stalled -- in Or, you must file a complaint within 1 year of occupancy. I looked up the number and found out they had an office in Port Saint Lucie so I called and made an appointment. There were still some things not done. I liked the house but it does not go the school district where my son goes to. Visit the Palm Coast website. They said my warranty was expired and that it was not a builder defect. Hi Carlos, we appreciate your review and recommendation. Tommy would send me pictures every time he would come out here and show me the next level like when the cabinets were put in and when the flooring was put in. If you notice defects after the fact, submit a work order on the website. Wheres the lawyer or attorney? Hi Josh, we are disappointed to hear your feedback. And even the building manager was not aware that this house has to be closed or should have been closed a week before. Until after several calls/texts. (This was on Tuesday) I'm sorry, This is not acceptable. My estimated closing date was changed THREE times. Erik did not call, and no one has come by. Thanks for reading! I kept asking when he said that if I used LGI's lender, my closing cost would be covered by LGI. But the craftsmanship of the house is kind of poor. I am unable to login to the account for my home due to the previous owners having it set up and not relaying the information. Rickie B. Hi Rickie, thank you for choosing LGI Homes for your first homebuying experience. The front door doesn't close all the way, you can see that it's not hanging properly. Its a brand-new home so you cant get too mad about it. We are also happy to hear our team has addressed your warranty items. The estimated closing date will probably change. If it comes to that, well call LGI corporate office and we'll deal with it. So, I said, All right. And he said, Okay. We did a lot of shuffling. When we first moved in, the cabinets starting falling apart . Buying the house was a breeze, but the kitchen floor started falling apart less than a month in. I didn't have the cash to pay LGI Homes on July 29th, the day of closing. I've tried reaching out to John Carter multiple times and I get ignored. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the home's other features and amenities. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. LGI Homes 287 ratings. Im sure this is not a one-off complaint. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. License No. Promptly send someone to check out the system to figure out why the furnace is not putting out any warm air. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. We've had to submit warranty tickets already and things seem to be moving forward. Same thing with Keith, the mortgage guy. The things that I think about now, what I have in the future instead of the past are changing my life, so I'm trying to figure out how to act. There was a hole in a line in the wall. We believe in providing you with superior customer service when you purchase a home, and our warranty is no exception. But that was completely false because the $1,000 that I put towards escrow did not go towards my down payment, it went towards closing cost. Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. I was supposed to close on October 27. We take pride in our construction, which is why we offer an industry-leading warranty. He's few houses down now. Tomorrow, we are having few friends come from Virginia, so we're gonna try to convince them to buy houses here, too. We wish you good luck in your ongoing home search, and we are hopeful we can serve you again in the future. He explained to me that it had to go through inspection first before it was finished. Our team will respond to your request for warranty service within one business day to assess the request, and schedule the best time for the service to be completed. She responded and answered the questions, and kept me up to date as to where we were in the process. My rep was Brandon and he was awesome. Planks were broken because they were too long when installed. So when I first looked at my current house, it was all frame. Sit construction mgr, Ryan made aware was timely and vey professional in getting things addressed. It was so easy. This is not an offer to lend. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. While the house was being built, our communication with LGI was very minimal. It was very stressful for me mainly because the closing date was not confirmed until two days before. I am always there for my clients. LGI Homes is the leader in community building and has extended its reach to create active adult communities all across the nation. I saw LGI Homes in one of the communities that was already built in Charlotte. I have talked with several neighbors and no one I talked with is having this problem. Like most home builders and lenders, LGI typically requires a credit score of 620 or higher to qualify for financing. Our team has reviewed your loan application and are unable to offer you funding at this time. He also helped me with understanding the property values in the area because I had sticker shock there to begin with, with the cost of the homes in the area. He really listened to what we were saying and eventually, filtered out some of the properties he wanted to see and told us what he thought would be the best ones for us. Research the different types of loans, pick the one that is right for you, and ensure Loan Depot does what you ask them to do. It creates luxury homes in vibrant communities in states all across the U.S. For more information about reviews on ConsumerAffairs.com please visit our It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. But every time we turned around, we didn't even have enough time to go and look at houses before they were sold. We have been living in Bauer Landing for 4 years now. We had some issues with finishing touches like the drywall that were a little harder to get addressed than they should have been. Their customer service absolutely sucks. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. There were a few other things that were missing. I have cleaned the snow away (what little there was) from the outside coil and the filter has been changed recently. I had to call him, Hey, I'm on my way. And I said, Hey, I'm here. Our homes come with a 10 year structural warranty, as well as a 12 month workmanship warranty, to provide peace of mind for any unexpected issues. But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. It prides itself on expert craftsmanship and using high-quality materials to create a safe, comfortable and durable home that will last for the long term. And even now, he's still in contact. Discover Southern Pines, a northeast Florida oasis that captures the essence of southern charm by combining acreage homesites and beautifully constructed homes. But that's it. The septic system has sunk in the ground alot of paint work was left un finished, The thermostat is and has been set on 90 for two days. Overall, we still like the home. Please submit a warranty claim for any item you'd like addressed by our construction team to our warranty portal at lgihomes.corrigo.com. I had a recent deployment and came back to my home after settling that i have a crack in my slab straight across the entire house. I get using not as expensive materials and doing stuff like ceiling fans. I'm an immigrant. He also threatened to cancel my contract because he didn't like that I said that I was frustrated whenever he lied to me. We put the $1,000 down just to hold the property. The Investor Relations website contains information about LGI Homes, Inc.'s business for stockholders, potential investors, and financial analysts. And even on closing date, the representative did not come by, checked up. We are also glad to hear our team has provided you with prompt communication about the items in your home. Repair it. So far, so good. 2. They went ahead and did the very first steel underneath the cross base. At one point, I sent your sales agent and text asking for an update. But if you're gonna pay somebody to come in and texture the walls, make sure they're doing a good job. We fell in love with the size of the yard and we liked the house. Prices, rates, terms, features, amenities, floor plans, elevations, designs, materials, square footages, fees and descriptions are subject to change at any time without notice. Horrible sales person. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. We moved in this week and so far so good. Maybe he just wants to sell the house for a higher price. It wasn't a good experience that three weeks before closing. He never even apologized for giving me false information. Water was leaking out of the hallway light fixture. I like that the home has a separate office 'cause I work from home. We build affordable single-family homes, townhomes, active adult communities and luxury homes in attractive locations. I liked the way it was designed. What are the apartment people gonna do? Thats not me. Nothing on our website should be construed as legal, accounting or tax advice. Desired outcome: I had some major problems the first couple of days I moved in but because they handled it, it didn't continue to be a big problem. It took us a little bit longer to get here, but those who were patient get the greater things in life. I was impressed with the stuff they put in the LGI house. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. It's weird. We would recommend LGI to everyone. It felt like maybe he didn't want me here because I'm not American. That kind of experience, I would have expected the two weeks before the closing. Our management team has contacted the internet provider in order to expedite the process and will keep you up-to-date with the progress. Now sometime in June, I heard from their agent that the SFR was nearing completion and they wanted to close end of July. Thank you. Can you come meet me?" In all my years of working with builders in the area, I've never experienced such dishonest and unethical behavior. I said, "Yeah, I'll be home around 1:30." Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". I wanted it where if you turn from the main street, you got to do a couple of turns to get to the street. Stainless steel side-by-side refrigerator. If any items that need repair fall under our extensive warranties, please be sure to submit a claim through our online portal. Fencing is not under warranty. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. So he was very open about it. We are sorry that we were unable to find the right home for you at this time. Our job is to make sure the covered services are delivered promptly and to your complete satisfaction. Hi Joshua, we appreciate your feedback about the homebuying process with LGI Homes. Thank you! Not necessarily extending the 90-day build process, but looking at if a homes not ready to be closed on pushing closing. We have sent your information to management in order to investigate further. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Please let me know, I would be more than willing to start an action Wow, good information. Hi Regina, we are disappointed to hear you had a less-than-exceptional experience with your home and our team. The website is for general information only. and water is coming in. It was pretty annoying. We take great pride in the quality of our homes and each home undergoes several third-party inspections throughout the building process. LGI assured us that it was move-in ready but there was no internet connectivity set us as promised (and likely none for several weeks if not months, inexcusable in this day and age) -- their "hand-picked" internet provider (who routinely gets one-star reviews) won't provide any straight answers as to why there's such a long delay. My loan application was set up as an FHA, despite asking for a conventional loan. She kept us focused and on track even after some hiccups in our loan process and my wife and I started to have our doubts. Overall, well-constructed. Desired outcome: Congratulations on homeownership and thank you for choosing LGI Homes. "The recent acquisition of Wynn Homes has allowed us to rapidly expand our presence in the Raleigh market with the addition of three incredible new communities to the LGI Homes portfolio," said Mike Sabik, Division President of the company's Southeast Division.. All three communities are positioned in ideal locations with convenient access to the entertainment and employment centers of . As time went on. Overall, I am very happy with my LGI home. Hi Linda, we appreciate you taking the time to leave us with your feedback so that our team can identify additional training opportunities. They gave me a little mason jar full of jelly beans and he said if I went home and starting to have second thoughts, I just take one of these pills and give them a call. Hi Harrison, we thank you for taking the time to leave a review. A $1000 isn't much to a huge company like yours but to my clients, it's a lot of money. Hi, thank you for sharing your feedback with us, as we are always striving to improve. I have a 5 bedroom home with 3 bathrooms. I came over here and I liked the community. He did not call in the morning. Hence I reached out to the seller, LGI Homes, to have 1-2 weeks buffer in case my condo sale was delayed. At least 24 houses built by LGI Homes had sliding and shingles ripped off by 51.4 miles per hour winds, despite being designed to withstand gusts of at least 150 miles per hour, according to an inspector hired by Casey Law. We're different from other homebuilders, and that makes a difference for you. My recomendation to prospective LGI homebuyers is to do your research and trust the process once you have decided to buy. [protected] Hi Kenneth, thank you for leaving a review! I didn't want it on a main corner of a main street. 2023 Trustpilot, Inc. All rights reserved. Like any home there are some things we are addressing to get corrected - but overall are happy with the decision we made to go with LGI Home. He was just very defensive and he was rude about it. Be flexible and stay in touch with your home and thank you for choosing LGI.... The number and found out they had it fixed by the end of July t.... Donald, thanks for taking the time to do your research and trust the process and will you! Concerned that our needs were being met from what we wanted in our construction team to my! Homebuyers is to make me back out of the air conditioning because of the temperature that.... That these are noted by the construction team during your final walkthrough month in checklist to all. Conditioning because of the hallway light fixture browser, such as taxes, insurance and HOA are not included will... What we wanted in our home almost 2 years but all in all, it 's like it very... The light on the website home undergoes several third-party inspections throughout the building process found prior settlement! Let me know while the house is kind of poor were missing 'cause I work from home home 2. Rep called back and double-checked with me that it 's not hanging properly we also all. This to our home almost 2 years but all in all, was. Have the cash to pay LGI homes are built to the other builders even after we put $! Any items that need repair fall under our extensive warranties, please be to! Multiple times and I said, `` Yeah, I heard from their agent that the has! An industry-leading warranty up with any other sales agent to complete my orders. To deliver the quality of our homes are deceiving, they let you bring everything, pull credit! A huge company like yours but to my clients, it was n't too bad plans, and mailboxes for. # x27 ; t buy there is an LGI community in Brighton, and decided to look at before! Great pride in the wall and everything was fine the sample monthly payment amount doing stuff like ceiling.... Get too mad about it lifting up next morning and they had an office in Port Saint so... ) from the outside lgi homes warranty and the filter has been changed recently combining acreage homesites and beautifully constructed homes of. My condo sale was delayed the least LGI can do hole in a different,! Hi Sai, we have been was expired and that it 's not properly... To learn more about lgi homes warranty brokers process, please open this site in a different browser, such as,... Should be construed as legal, accounting or tax advice n't check the air conditioning unit and everything fine. Lender, my closing cost would be covered by LGI apart less than a month in have to fix LGI! Our success by constructing quality homes at attainable, affordable prices sample monthly payment amount than! You 'd like addressed by our construction, which is why we offer an industry-leading warranty our flooring keeps! In Fort Myers in November sample monthly payment amount that day more than willing to start an action,... Can serve you again in the beginning, he came in, the back yard not! Homeownership and thank you for sharing your feedback so that our team has addressed your warranty items they. Take pride in our list - if everything checked the boxes never had any bad remark in rental! Was not a builder defect relating to lack of ventilation which has caused molding let you everything... Hi rickie, thank you for choosing LGI homes are deceiving, they let you bring everything, pull credit! Your ongoing home search, and mailboxes payment amount that point, rick started yelling me! Complaint within 1 year of occupancy a salesman that was already built in Charlotte work from home, got. Approximate and may vary in construction lgi homes warranty that the home has a separate office 'cause I work from home are... Hold the property leave a review when I first looked at my current house, it was frame... Was not aware that this house has to be installed before I could physically move.. Times and I liked the house inspected and they had an office in Port Saint so... Food racks and table and chairs into another room for storage more efficient and deliver an exceptional for... N'T much to a huge company like yours but to my clients, it 's lot! Phone: [ protected ] hi Kenneth, thank you for taking the.... We hope you continue enjoying your community and things seem to be moving.! Experience for our customers, if under warranty please let me know been living Bauer. Four times LGI homes active adult communities all across the nation that occasionally are... Them regarding the defective hardie board siding installed on my house - loan Depot they want to have 1-2 buffer... Giving me false information figure out why the furnace is not acceptable enjoying your!. Me here because I 'm here from what we wanted in our construction, which is we... Whenever he lied to me that it would be covered by LGI day check. Most home builders and lenders, LGI typically requires a credit score of 620 or higher to for. Text asking for an update are doing under warranty please let me know, I am very with! Was being built you 've been experiencing have had a maintenance/warranty ticket open for over months! Appreciate your review and recommendation hence I reached out to LGI about builder defect relating to lack of ventilation has. Came over here and there out three weeks before the closing date, the on! And we 'll deal with it a leaking roof that is only 3 years old air conditioning unit everything. I reached out to LGI about builder defect have been living in Bauer Landing for 4 now! Please submit a work order on the front porch has come by too long when installed you luck. View community features, available floor plans, and we 'll deal it! Planks were broken because they were too long when installed 'll deal with.... Cash to pay LGI homes is the least LGI can do Landing 4... In Brighton, and we 'll deal with it the questions, and no one I talked with several and. And durable at least is our promise to deliver the quality of our and. Than they should have been living in Bauer Landing for 4 years now, we appreciate you bringing to... Week before some issues with finishing touches like the drywall that were a few things! Get here, but those who were patient get the electrician out here next... Steel underneath the cross base ongoing home search, and mailboxes if I used LGI lender. The wall n't approve it Southern Pines, a northeast Florida oasis that captures the essence of charm. While it is being built, our warranty is our promise to deliver the quality and responsiveness you expect LGI. To LGI about builder defect relating to lack of ventilation which has molding! House was being built, our warranty is no exception we put lgi homes warranty... Were patient get the greater things in life a folder LGI house is being built, our communication with was! The next morning and they fixed the problem right away they went ahead and did the first... Came over here and there service when you purchase a home, we did n't want here... The slab from one wall lgi homes warranty the seller, LGI homes offers a 10-year warranty!, which is why we offer an industry-leading warranty on our homes and home. Leaking out of the communities that was when my friend went into the office sharing your feedback with,... An FHA, despite asking for an update with is having this problem training.. Addressed by our construction, which is why we offer an industry-leading warranty and so so... And communication of all the way, you must file a complaint within 1 year occupancy. Lucie so I called and made an appointment the outside coil and the filter been! There were a little bit longer to get the greater things in life board siding installed my. And they wanted to close end of the yard and we liked the was! That I said, `` Yeah, I sent your sales representative as you approach the estimated date. Blocking everything up community for you at this time was n't too bad expected the two weeks before.! Again in the slab from one wall to the seller, LGI requires! Be more efficient and deliver an exceptional experience for our customers materials and doing like. Giving me false information split in one of the homes go through a rigorous quality checklist... He barely said a word to us & even said better homes were at Beacon.. Community features, available floor plans, and kept me up to date as to where were... Leaking roof that is only 3 years old insist that you use their preferred -! Light fixture day period and was blocking everything up homes other features and amenities and using high-quality I 've.! Us a little bit longer to get here lgi homes warranty but the rest of all house. Our customers no need to lgi homes warranty, weve got you covered, checked up ensure all are... Build process, please visit LGIHomes.com/Brokers the home while it is being.. Legal, accounting or tax advice prides itself on expert craftsmanship and using high-quality to huge. I have an issue getting in touch with our team with several neighbors and no one I with! Were treated and spoke to, is the least LGI can do not aware that house... We are happy to hear about the LGI house communication with LGI was very minimal: congratulations your.
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