A supervision of supervision issue might be to explore what was happening for Bill and his possible ambivalence about Jan. BILL: Thanks for your willingness to begin and try the process. You have both done a tremendous service for our programs. Our counselors are excellent at what they do. I highly recommend you use this site! We can all learn from each other's experiences. When carried out regularly, it can help to build working relationships and create a culture of honesty, critical appraisal and learning across the organisation. And all through this process, we've been able to stay true to our 12-Step philosophy. Vague, ambiguous, or ambivalent goals and structure often lead to difficulties in peer supervision. We were doing supervision and should just have talked about cases, and I just want to assure you that that will never happen again. You and I can review the proposal together. ELOISE: Wow, I never saw going to the barbecue as pursuing a friendship, and I certainly would not want to jeopardize our agency's relationship with her. JAN: That sounds great. At one party, someone came up to me and started to ask questions about problems in their marriage. April 2016 I'm curious how you feel about that. It gives us all a chance to observe and learn from each other. STAN: I'm pleased that you care so much about your clients and that you can identify with their struggles. Talk to our accountant if you need costing data. Not being afraid of taking appropriate risks that are in the best interests of the organization, staff, and clients. I was nervous coming into this meeting, given how this all unfolded. Next, the mentor will meet with the mentee and guide them through the process of data analysis, which is the process of looking at instructional data, such as assessments or observations, to discover patterns that can be addressed by refining the teaching strategy. Melissa also thinks it is important to address Juanita's job performance issues in the next meeting. December 2019 Generally speaking, both licensed and unlicensed therapists meet with their clinical supervisor for individual supervision at least one hour a week, and then in a group-setting with up to seven other therapists for a weekly two-hour group supervision. But I didn't know that going to the barbecue was wrong. But if you think it would help, I hope you'll take advantage of it. Solicit comments and suggestions from the counselors concerning what they might have done differently and why. Daily live classes. You're going to have to continue to educate me about it. To demonstrate how these functions can be integrated into a consistent model of clinical supervision with fidelity to the methods and adaptability to the unique needs of each organization. Her husband is a recovering alcoholic, and Juanita has been active in Spanish-speaking Al-Anon. How do you deal with negative feelings about a supervisee? Qualitative Research Limitations & Advantages | What Is a Qualitative Study? That's what helps my clients. AL: No, I haven't. KEVIN: Thanks for your honesty, Kate. The agency is a private, nonprofit organization providing comprehensive addiction treatment and education services. I'll also give ideas as to how supervisors can balance management and administrative duties, maintain a caseload, and perform other duties as assigned. How To Provide a Rationale for Clinical Supervision. quality control), restorative (e.g. I found that the average tenure of a counselor in our agency is 2 years, which, by the way, is consistent with the national average. I'll be there with you throughout the learning and mentorship process. However, if you are a clinician, consider seeking out clinical supervision to help you improve your practice. What do you think? For example, stakeholders (such as the board of directors) might be concerned about the risks of legal liability for the agency, the media and community with the public image of the organization, and peers with the clinical implications of a possible boundary violation. I have all kinds of sessions where I'm doing a good job. JONATHAN: Are you sure you didn't get an M.B.A. somewhere along the way? The clinical supervision model, while it has variations, tends to follow the same pattern. What direct observation did you have? enced by patient volume for the clinical day and the balance between visits for follow-up of established problems vs visits for new or undiagnosed complaints. Ella, on the other hand, recently attended a 30-hour class on clinical supervision and is seeking her certification as a clinical supervisor. All staff, regardless of degrees and training, basically have the same duties. Clinical supervision is a WALT: One of my tasks is to ensure that all of us get training so that any one of you could take over for me if need be. Master Supervisor Note: As a Level 3 supervisor, Bill doesn't react to this comment. Since receiving his master's degree, he has worked as a clinician and supervisor in a community-based substance abuse treatment program. How To Implement Direct Observation or Videotaping. The following elements might be included: The purpose, goals, and objectives of supervision. A master supervisor works with the resistance, using its energy to promote change, not taking it head-on.. Mentorship is different from our supervision relationship. Each activity has its own agenda: Another approach is to present the mentee with the data, and gently guide them to any patterns that may exist. Regular supervision can help you to reflect on challenging areas of your work, which can help you to: Supervision can also help to improve communication, collaboration and teamworking, which all contribute towards increased quality of care and service outcomes. This begins with a pre-conference that gives them a chance to talk through their lesson before the mentor observes the mentee teaching a class. `:IRZnF#~h/-*B2Ji,SFub/g<55z1hD7fWWu1\1q7M$Owh{CzdeRM+
,y>p2 S[3]d4+LOvSH. How does that sound so far? We have fine staff here. I think that is important and I appreciate your concern for clients. The training should be provided by a reputable training individual or organization. Training of supervisors. She reminds me of myself when I was younger. This is the beginning of our developing and updating your IDP. If you are looking for more guidance and feedback, the traditional model may be right for you. Supervision involves a different set of skills than being a counselor. [Laughter.] In this model, the supervisor provides guidance and feedback to the supervise, who is expected to apply what they have learned in their practice. Also, if the supervisee does not provide the required videotape of a counseling session for review by the supervisor, the supervisor might need to take action, following the organization's policies for progressive discipline. How do you keep from being drawn into a defensive posture where you are justifying the agency's use of direct methods? However, I have concerns about our liabilities in general. MELISSA: Let's put the paperwork aside and talk about your work with the clients and what you need to do to maintain your high level of work performance. This vignette illustrates the tasks of a clinical supervisor in describing a range of supervision methods to clinical staff, including establishing a consistent model of direct observation. AL: That sounds a little frightening. But I just won't do it anymore. It relies on an elusive set of skills from both education and legal practice. Advantages and Disadvantages of the Five Teaching Strategies. The Panel does not intend to imply that the approach used by the supervisor is the gold standard, although the approach shown does represent competent supervision that can be performed in real settings. [The discussion continues about what to do in clinical supervision, returning to the effective system formerly in place.]. And I know there is going to be a shift in our relationship, but I still want us to see ourselves, as well as new staff, as a team, focused on the best patient care we can offer. If you are sitting in the session to observe, you should explain if and/or when you might intervene in the session, seating arrangements for the session, nonverbal ways of communicating during the session, and how other interruptions, should they occur, might be handled. MELISSA: Juanita, you may remember that, as part of your professional development plan, we talked about a personal care plan: knowing when you need support and where you could get it. We've addressed the administrative aspects of supervision well. That's a good start. BILL: So, we have a good sense of your background and experience. JONATHAN: I agree. An individual developing a clinical supervision program for an agency clearly needs to explain to an administrator what is being asked of the organization. I am sorry about how the communication was handled. MARGIE: Here are some other ideas where you might consider growing professionally: learning about leadership, creating a vision, business and financial management, continuous quality improvement, organizational development, conflict resolution, and on and on. MAGGIE: Thanks for this conversation and for your concern. JAN: I want to be a proficient therapist, ultimately, to work as a private practitioner. Educational supervision is, however, essential to the future of high quality health care, in . GLORIA: That's a really excellent point. My clients need decent jobs and to be accepted as Latino men being sober in their community. Can I come to you at other times to review cases, especially while I am learning the ropes of how things are done here? Another type of data analysis may involve the mentee going through the transcript of their teaching, and annotating the transcript to identify patterns such as effective or ineffective classroom management. Being a role model for subordinates could also be difficult and could even be a disadvantage, because of this required code of rules to actually be a good supervisor. The vignette begins with the supervisor describing to staff how he will implement a new method of supervision. In this step, the mentor teacher is just an observer meant to help the teacher, later on, reflect on what happened during the lesson. JAN: Will I be criticized by others, perhaps those without as much formal training as I have? This has become a problem for Linda in areas such as scheduling and delegating tasks. I guess she figured that since I'm a counselor, she could get some free assistance. Michael E. Townsend Leadership Academy (http://kentuckyoar.net/about_us.htm). Employees seem to take things more personally when someone who may have a closer personal relationship with Linda gets a better schedule or gets assigned a more favorable task. Ask them if they have any questions about that. ELOISE: I've never really thought about it. According to Linda Smith, a supervisor at the Ground Round (a local restaurant), all qualities are very important to her success as a manager at a restaurant establishment. Master Supervisor Note: It may be helpful for you, as a supervisor, to find a championsomeone who's experienced direct observation and found it helpful. DepressionStressWorkplace IssuesRelationshipSleep, About UsBlogContact UsPrivacy PolicyTerms of UseRefund PolicyLocations. You want to do everything you can to build a safety net for her recovery. An effective supervisor plays this dual role of advocating for both administrators and leadership and the line worker and client. BILL: We do individual observation and group supervision where we find common issues in our counseling, using videotape and case presentation to trigger discussion of related issues. Prevents stress and burnout. JUANITA: Well, I just won't cancel any more appointments. hbbd``b`$C` . November 2018 I like that you're direct so I don't have to guess at the agenda. KATE: I hope you see this as an opportunity for all of us. So what are you proposing we do? JONATHAN: We're not doing that now? I'd like to hear about your experiences in supervision. He likes Kate and has turned to her numerous times for advice and support, but wonders about her competence as a supervisor. If it's OK, I'd like to return to the earlier question about whether you have any thoughts about what you want from our supervision together. Previous attempts by other supervisors to address this style have not been successful in changing the behavior. ELLA: For an agency our size, with only a few counselors, two clinical supervisors can do the job. Do all counselors here get supervision and are they all observed? identify professional development opportunities; improve confidence and critical thinking; seek support and feedback from colleagues; and. A Level 2 supervisor might get into an argument about the quality of counselors at the agency. Remember when the agency went smoke free: How difficult that was, how much resistance some staff expressed? While this supervisory model is designed for K-12 school systems, the intended purpose and processes directly parallel those in a higher education setting, albeit with a few modifications. So, perhaps we can sit together as a group and think about what needs to be different. ], This vignette illustrates how a clinical supervisor can justify a system of supervision, along with time and resource allocations, to agency administrators in the light of recent pressures from the administration to increase billable hours. One place to start would be for you to attend clinical supervision training. We'd also like to contract with the trainer to establish an MI coding system that will be part of what we do in our clinical supervision. JAN: In my second year I was at an EAP clinic. Effective clinical supervision is not a straightforward process. Changes in counseling methods are difficult for staff who are attached to their model of counseling and know that it is working for them. Without that endorsement, supervision systems will not be successful. MI has some good strategies that are congruent with a variety of client populations. Get the facts. It occurs when school leaders recognize that teachers vary greatly in their readiness levels, skill sets, and in their confidence resulting in significant variation in teacher . LARRY: Maybe Jaime can do the MI stuff and I can do my 12-Step facilitation. Larry is clear about one of the things he knows works, 12-Step facilitation. I'm committed to supporting you in whatever you need to do your job effectively. JAN: Yeah. The group would view sections of the videotape, and we'd have an hour-long discussion of the tape. She trusted that I knew what I was doing and didn't micromanage me. It would be hard to act as if we're peers and then have any objectivity when it comes to management decisions. Dual qualities are inevitable in certain communities. As it is part of normal practice, the evaluation generally falls under existing ethics and data governance practices Cons Drawbacks include: it does not allow for a live comparison group, so. 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