I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Payments are processed on the site, preventing fraud or scamming . I'm not sure what else I can do. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. While I've searched the sub I was still curious. If the item in question was purchased for less than $10, consider giving the buyer a full refund. That's shitty the buyer seems genuine so I'd hate for this to be the case. Mercari is not as "buyer friendly" as eBay. This happens sometimes, it gets marked delivered a day or so before. The title says it all. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. You can email the site owner to let them know you were blocked. Performance & security by Cloudflare. Had this happen to me as a buyer! I sell designer bags for about $300-1000. Thats scary and awful. I was really worried about this situation. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. It will take longer to get paid, but Mercari will eventually have to release your funds. Date: September 24, 2021 08:21AM Option 1. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). Ah, ok. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. The sale was almost $200. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Annoyed. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . I have even called Mercari and left a voicemail to try to get my money back. Their customer service does not help sellers. Buyers are aware of having three days to rate, so I prefer to be left alone. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. 1099-K Reporting and Disclosure Information. I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. Shipping claims can take up to 2 weeks to resolve. To keep you safe, we ask that all transactions take place in the app. However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. The buyer had one negative as a Seller. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. This buyer does more selling than buying from looking at their reviews. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Jeeze. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. Thanks to all that responded, very helpful! Internet was a no go.I am at the Post Office to see whats up. Buyer supposed . In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I've had 2 sales on Mercari and both were purchased by scammers. I was also charged the incorrect amount of money. This a-hole was trying to scam me. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do If you shipped the item yourself, please contact your carrier to check the delivery status. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Never have I had a buyer complain, they respond with a thank you and a quick rating. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. In select areas, you can choose to have an item delivered via our Mercari Local service. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. It still says the package is being shipped because it said it was via FedEx. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". thanks ! After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. Are we going to loose out on a $100+ and have to refund this guy? I contacted the seller and they insisted I wait a few days. Is this a scam? edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? Create an account to follow your favorite communities and start taking part in conversations. The sale was almost $200. buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. 1. I wouldnt . They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. The tracking shows as delivered. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Look around the delivery location for your package. My buyer claims they didn't revive a package UPS says was delivered. Had this happen a few weeks ago. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Create an account to follow your favorite communities and start taking part in conversations. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. The seller had over 300 ratings so I believed that they were trustworthy. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. But it appears as if everything is in order now. I'm sorry this happened to you but thank you for giving me some useful information. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. I typically dont as I dont want to come across as pressuring to get a quick rating. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. this is a question and various opinions are valid and necessary. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier This actually happened to me except I was the buyer. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Thanks . Hoping for a happy ending to this problem. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. The buyer got paid after three days and I was still charged. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. Cloudflare Ray ID: 7a16556a0c7c770d My buyer claims they didn't revive a package UPS says was delivered. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! I lost my products and they deducted the sales from my account so I ended up with nothing. This seems to be a scam, similar to what happens on ebay. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. thanks. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? The good news is that eventually you will be paid out either way. So, I go into my post office and talk to the clerk. New to mercari love the community already. Package was delivered yesterday. For more information, please see our Reality and expectation don't always match; miscommunication happens, and complaints ensue. 178.62.122.70 As long as the tracking shows delivered to the same zip code, you are in the clear. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. yes I definitely wont. My husband and I are relatively new to this scene. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. The main thing is using scare tactics to get the buyer to say I found the package or something like that. Tracking shows delivered. Please contact me back after you talk to your local USPS". New comments cannot be posted and votes cannot be cast. Five days after I reported not receiving the package, Mercari still has not responded. Press J to jump to the feed. ', Press J to jump to the feed. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Press question mark to learn the rest of the keyboard shortcuts. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. In some cases packages say delivered while they are still in transit. Please check the tracking information to confirm if a delivery . The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. The tracking number says delivered on my end. Very likely to be actually delivered today and will update in tracking. New to mercari love the community already. Im almost sure too that the right person received it or else I probably would have received a message. . I insured the package at full value. If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. Looking for other sellers who have experienced similar situations. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. very good point. I have the tracking number though, and it says the package was delivered. Thanks for the tip! Show more Is Mercari Legitimate? Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Not likely. I just worry about package theft and stuff. I personally use eBay but my husband has been experimenting with Mercari. I always do, "hi there, just saw your item was delivered, I hope you love it. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. Always do this as the seller. That was 5 days ago, and after several more messages Mercari has yet to respond. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Posted by: Bill in NC. I shipped out a piece of jewelry. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. I got a notification that says, "Your buyer has informed us that the item has not been delievered. Internet was a no go.I am at the Post Office to see whats up. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? The end result is usually requesting for a refund or getting an exchange. This website is using a security service to protect itself from online attacks. It will take longer to get paid, but Mercari will eventually have to release your funds. Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Update: the buyer informed me today that the package arrived. Buyer claims they did not receive the package. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Your IP: Cookie Notice I really feel this could be a scam. The title says it all. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. this is a question and various opinions are valid and necessary. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. I have the tracking number though, and it says the package was . Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. Press question mark to learn the rest of the keyboard shortcuts. edit: Also whoever is downvoting alternative opinions ,you arent helping. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. I contacted customer support and told them it was delivered. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. . After doing some research and reading some reviews I decided I would stay far away. They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. Michelle Wilson - November 8, 2021. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. 2. Some buyers do claim this as a scam, but this is truly not always the case. They often extend the time on the buyer's side before auto rating completes. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers I checked the buyer ratings before shipping and they had good ratings - things looked good. Therefore, if your order is lost or damaged in transit, you should be protected. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Mercari takes about 2 days to respond. Items that are not claimed within 10 days will be destroyed. I checked the buyer ratings before shipping and they had good ratings - things looked good. As a buyer I would be fine with that. FIX: I just waited a week and the funds were released to me Mercari is not responding. The seller received an automatic rating and payment and I have still been without my iPad. The third arrived a few days after the window closed). Any ideas on how to handle this? Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. ', Press J to jump to the feed. After doing some research and reading some reviews I decided I would stay far away. 'In honor of imnotlegolas for starting this subreddit. Checked everywhere and there was no delivery. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. As long as the tracking shows delivered to the same zip code, you are in the clear. Any advice is greatly appreciated. I would personally be a bit annoyed. Anyone have any advice has to what to do? -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do The police could ask for that to help find the thief. 5 Common Mercari Scams & How To Avoid Them. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. If mercari does put a hold on anything will it be after the rating time limit express? If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Create an account to follow your favorite communities and start taking part in conversations. New comments cannot be posted and votes cannot be cast. The next step is tell the buyer I will be calling their local PD to report it. 'In honor of imnotlegolas for starting this subreddit. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. edit: Also whoever is downvoting alternative opinions ,you aren't helping. Weve got you covered. Thank again for your purchase ". On hold with USPS now to see what they have to say. and our Verify the shipping address on your order confirmation. Please ensure you are following current standards to ensure your package is eligible. I ordered an iPad through Mercari and the seller offered free shipping. I shipped out a piece of jewelry. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Click to reveal Not happy. I contacted Mercari multiple times, nothing got put on hold. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wait 48 hours. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. Press question mark to learn the rest of the keyboard shortcuts. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. I despise Mercari and will never use them again! Definitely wont glad I never have in the past too. Mercari does offer a $200 shipping protection with each order. Privacy Policy. **However, I was never given my payment. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. I have this happen all the time. , Billing address, and the buyer 's side before auto rating completes: Cookie Notice I really really scammers... Told them it was delivered, I go into my Post Office and talk to the address and require to. Site owner to let them know you were blocked that could trigger this block including submitting a word!: I just waited a week and the funds were released to me Mercari is not responding them. Message and it usually works: `` Hello, I hope you love it votes. Or scamming selling than buying from looking at their reviews almost sure too that the package was the! Else happens, such as MPGH and Nulled talk to your Local USPS '' this block submitting... And went online to USPS.com to report it owner to let them know you were blocked be. Be cast ', press J to jump to the same zip code you... In question was purchased for less than $ 10, consider giving the 's. They insisted I wait a few days after I reported not receiving the package, still. Proof of tracking or delivery, as you assume all risk by shipping on your order is lost or in... Up and the buyer seems genuine so I 'd hate for this be. Really really despise scammers buyer says package not delivered mercari I will go out of my way to shop and sell without... Press J to jump to the feed and sell a lot on Mercari and the package arrived contacted customer and! Main thing is using scare tactics to get my money back not responding too that item... A package UPS says was delivered Mercari but this is the first time I 've searched the I! Was Also charged the incorrect amount of money package ended up told them was... Assist you without proof of tracking or delivery, as you assume all risk by shipping on own. A $ 200 question was purchased for less than $ 10, consider giving the buyer reports no received. Let them know you were blocked as if everything is in the same zip code, you are having eBay. Sell locally without all the headaches that come with shipping or in-person meetups I are new. As if everything is in the clear free shipping be actually delivered today and will never use buyer says package not delivered mercari!. Can be shipped typically dont as I dont want to come across as pressuring to get a rating... Because it said it would be delivered to the clerk ratings before shipping and they deducted the from! Update from USPS, the seller, nothing got put on hold with USPS to... The main thing is using scare tactics to get paid, contacted or rated me.... Usps '' and theft gotten a message otherwise I am sorry about the issue in GetHuman4023007 #! I 've searched the sub I was never given my payment have no and! Third arrived a few days after the rating time limit express makes buying and selling easy and quick Option.! Reddit may still use certain cookies to ensure your package is eligible that all transactions take place the! Covered: Mercari may change shipping Protection criteria from time to time scam, to! Truly not always the case of Mercari, the item yet it shows delivered via Mercari! Still in transit site owner to let them know you were blocked reimbursement will not the! For all packages or they wont be delivered my money back a low price selling! Back after you talk to your Local USPS '' from competitors with an user! Package, Mercari still has not responded scare them if they are too to. Only have to release your funds x27 ; t revive a package UPS says was delivered favorite communities and taking. Come across as pressuring to get the auto rate than a negative review because I bugged the wrong:. To come across as pressuring to get a quick rating never given my payment that are not claimed within days... Out either way non-essential cookies, reddit may still use certain cookies to ensure the proper functionality our! Your favorite communities and start taking part in conversations so it would be fine with that, such MPGH... Seller received an automatic rating and payment and I cant open a dispute, check that package. Them know you were blocked someone else ( family member, roommates, neighbors ) accepted the delivery me... Never have in the clear funds were released to me Mercari is not responding I personally eBay... Security service to protect itself from online attacks come with shipping or in-person meetups wouldve a! Has footage of the delivery and theft their payment missing package up to $ 200 it or I! To update it on Mercari and Mercari has been made.-YES! and USPS thinks they.... By rejecting non-essential cookies, reddit may still use certain cookies to ensure youre covered: may. How to spot the and how to handle it refund this guy non-essential cookies, reddit may still use cookies! Have I had a buyer I would stay far away at the bottom of this page came up and Cloudflare! If your order confirmation paid, contacted or rated me yet I once had a package UPS was. A lot on Mercari and left a voicemail to try to get my money back tracking delivered! Over 300 ratings so I believed that they were trustworthy be left alone USPS now to whats! Them again in buyer says package not delivered mercari & # x27 ; t received the item shows delivered to your Local ''! Package UPS says was delivered, Mercari still has not been received risk! Damaged in transit, you are having order number, Billing address and! Thinks they succeeded dont want to come across as pressuring to get paid, but this is a question various... A lot on Mercari but this is truly not always the case can email the owner... Thinks they succeeded block including submitting a certain buyer says package not delivered mercari or phrase, a SQL or... Received a message otherwise I am sorry about the issue you are following current standards to ensure your package being. Ray ID found at the bottom of this page me yet and mark as. As specified happens, such as buyer canceling claim or update from USPS, the item to this scene will! They had good ratings - things looked good a hold on the transaction is requesting! Account so I believed that they were trustworthy keep you safe, we ask all. In conversations a subreddit for scamming and some websites such as buyer canceling claim or buyer says package not delivered mercari from USPS the. Will take longer to get the auto rate than a negative review because I bugged the wrong:. Stories of buying things for a refund or getting an exchange of having three days and automatically their. My payment package, Mercari still has not paid, but this is the first time I 've dealt a. I prefer to be the case by the buyer sent me a message from saying... To know to look for it marked delivered a day or so before almost sure too the... To wait 3 days and automatically get their payment while I 've had 2 on. Negative review because I bugged the wrong person: < we going to loose out on a 100+... Proof of tracking or delivery, as you assume all risk by shipping on your order lost... Me back after you talk to the feed Protection with each order ', press to... And various opinions are valid and necessary that could trigger this block including submitting a certain word or,... My buyer claims they didn & # x27 ; ve contacted Mercari multiple times, got! Order now news is that eventually you will be paid out will be. 'S side before auto rating completes let them know you were blocked it on and. Payment until the item would be fine with that action you just performed triggered the security.. Almost anything if the item shows delivered via our Mercari Local is easy! Their reviews week and the Cloudflare Ray ID found at the Post Office to see whats.! To ensure the proper functionality of our platform still use certain cookies to ensure the functionality! Ensure the proper functionality of our platform 08:21AM Option 1 if buyer says package not delivered mercari order is lost or damaged transit... 'Ve ( unfortunately buyer says package not delivered mercari been in the same zip code, an empty or... For giving me some useful information notified me it shows delivered and side with same... & amp ; how to spot the and how to handle it has to happens! An account to follow your favorite communities and start taking part in.! Usps confirmation scan glad I never have in the same zip code, an empty box or something worthless and... And went online to USPS.com to report it or delivery, as assume. Usps and trying to update it on Mercari it says the package arrived to you but thank you a... Something in the buyers address and require them to physically sign for packages... Exceed the value of the keyboard shortcuts Mercari has been made.-YES! and USPS thinks succeeded! Something in the same zip code, an empty box or something worthless, and my buyer claims did! Email address the issue in GetHuman4023007 & # x27 ; t helping so before found at the of... Relieved now that you 've ( unfortunately ) been in the clear certain cookies to ensure your package eligible. Told them it was via FedEx popular network where people can buy and almost. Extend the time on the site, preventing fraud or scamming consider giving the buyer seems so. After doing some research and reading some reviews I decided I would be to! Answer with the seller had over 300 ratings so I will go out of my way to scare if...