Simply hover over the orange numbers for an explanation of each charge. If you do receive such communication from someone claiming to be a [name] Employee, please report it to us at [email address]. You will receive another temporary password, and you can try again. Simply use your existing log-in information. Advance Pay members never pay a late charge, disconnect fee, or reconnect fee. Email: info@nnec.coop. SEC's SmartHub app includes a personal password-protected gateway and secure socket . Or, simply complete the Bank Draft Authorization Form. If you choose to store your login information, any person who has access to your mobile device can access your account. Making payments through SmartHub is fast and easy. Mail Payments to Lumbee River EMC PO Box 580208 Charlotte, NC 28258-0208 Accept the Auto Pay Terms and Conditions by clicking the, Use the drop-down menus and complete the required form fields to enter your information, and then click. Be the first to find out about new product launches and updates to existing products, new TV channel additions, Internet speed upgrades, technical updates, special offers and coupons, holiday hours, our exclusive TV 25 local programming, and more! Not only will you see your billing history, but youll be able to view your actual use. A key part of the cooperative difference is that you have a voice and a means to exercise it. Manage your account by calling 1-877-833-3661. View daily usage. performance and affordable pricing to increased privacy and unrivaled customer support, CarolinaConnect offers MCEC members the ability to: Upload, download and transfer data at ultra fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, Use Voice over the Internet Protocol (VoIP) telephone service. Do you have questions about your account? There are no service interruptions reported at this time. join the list see pricing explore features What People Are Saying Can't wait to connect! Now you can connect with Berkeley Electric Cooperative through SmartHub and your smart home devices like your Amazon Echo or Google Home. You can, with Mid-Carolinas Pay As You Go program, allowing you to pay for your power how and when you choose. To enter the SmartHub portal, click here. Select the Energy Use icon to view your energy use. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. You can also call [name] at [phone number] for assistance. Everything. Youll also be able to see important notices with SmartHub. It's why CarolinaConnect is developing partnerships with electric cooperatives in South Carolina. Major projects often provide scammers with opportunities to steal your personal information. Sign up today! New users should follow the registration prompts at theSmartHub website. Notice of Opportunity to Comment on Energy Standards, Washington Youth Tour/ Cooperative Youth Summit. OpenIdLogin Application. All Rights Reserved. Please follow the numbered explanations that correspond with the numbers on the statement sample below to better understand your monthly statement: 2023 Santee Electric Cooperative Inc. All Rights Reserved, The SmartHub app is available online and to download through the, NO Monthly Bill NO Deposit NO Credit Check NO Late Fees NO Reconnection Fees. Members who participate in paperless billing do not receive a copy of their bill in the mail. Account Login You can view your energy use on the website and app. Terms and Conditions | Privacy Policy. All critical information is encrypted in every transaction run and no personal information is stored on your phone or tablet. If you are experiencing a service related issue, please call, Verify the payment amount is correct and click, Use the drop-down menus and complete the required form fields to enter your information and then click. Berkeley Electric Cooperative is the largest, not-for-profit electric cooperative in South Carolina. When logging in directly through Smarthub, the link to the Member Portal can be found on the bottom left menu of the Smarthub landing page. 866-934-6830 Report Outages. 254 Longs Pond Road, Lexington Berkeley Electric Cooperative maintains a strong grassroots presence through its ACRE and COPA programs to express the interests of its members to government representatives. What are the benefits of using the app? Whiteville District Office. Yes! If you have questions, we're here to answer them. There are no lengthy telephone menus to navigate and youll be connected with a real person whos there to help you. Your Budget Bill amount will be shown as the amount due on your bill. Sign up to access our Self Service site on the login page for SmartHub. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 to get going. You put money into your Advance Pay account and as you use electricity, the cost of the usage will be deducted from your Advance Pay account balance daily. Use SmartHub to update your notifications preferences. Stop by our offices, call us or email us! So, why fuss with stamps, envelopes, and statements when all it takes is a few taps and clicks to pay your monthly Santee Electric bill with our SmartHub app? Whether through the web, or your smartphone or tablet (Android or iOS), youll be able to pay your bill, view your usage, contact customer service and get the latest news. . To join our list, please select your local co-op below. Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? Corporate Mission, Quick Links That's why we want to make certain you understand all the components of your electric bill. How do I set up stored payment methods, such as a credit card? Call us at 800-842-5871 Monday through Friday between 8 am and 5 pm. More Bill Pay Options Method; SmartHub App: Install from Google Play or Apple App Store: Auto Pay - Online: My Billing Online or download the Smart Hub app: Automated Phone Payment (Interactive Voice Response) Call 855-385-9810: Auto Pay - By Bank: Call 218-444-1234 or 888-586-3100 for more information. *If you sign up for text message notifications, you will still receive a paper copy of your bill. First there was cable. A 6-digit verification code will be sent to you via the contact method you chose. Interested in learning more about how you can utilize all that SmartHub has to offer? For a step-by-step tutorial on how to sign-up for SmartHub, download our handy guide by clicking here. How do I download the app and sign up for SmartHub? You can use SmartHub to review account information and pay your electric bill, or you may choose to pay in a different manner. 2228 New Britton Hwy E (Hwy 130) Click here for our fast, one-time payment option. You can rest assured that your payment will always be made on time and it saves you from having to write a check and mail it in every month. As the cooperative continues to grow, so does the need for better information availability to the membership. Verify payment amount and payment due date are correct. On the internet at www.santee.org The total due of all accounts will be displayed. You can also contact us for customer service requests or with any questions you may have. The information you see in the app and on the website is shown in real-time. 8 am - 5 pm, Monday - Friday Bill Pay Convenient and Efficient . Why did you make all these changes? is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. As you work down this page, youll complete the following checklist and be on your way to managing your account like never before! There are no service interruptions reported at this time. Now there is fiber. PURPA; Form 990 (Accessible through SmartHub) . You can sign up online by registering as a "New User" at the top of the homepage or you can download the Smarthub app for free from the App store on your mobile device. Enhancing life on the Shore. As a Mid-Carolina Electric Cooperative member, you deserve the fastest, most dependable internet access available. Call Member Services at (803) 749-6400 or toll-free (888) 813-8000 for more information. You can add multiple bank accounts and cards under your stored payment accounts. How do I set up my mobile and email for notifications? You still receive your monthly statement, showing kilowatt hour usage and the amount due, at least one week before your account is drafted. Please allow 24 hours for payments made via SmartHub to post to your Mid-Carolina account. Upload, download and transfer data at lightning fast speeds, Connect to various smart devices, allowing you to use your home more intelligently and efficiently, 2023 CarolinaConnect Terms of Use Privacy Policy Copyright Infringement, Upload, download and transfer data at ultra fast speeds, Use Voice over the Internet Protocol (VoIP) telephone service. Enter the code into SmartHub. CarolinaConnect provides internet service through the fiber optic network built by its partner electric cooperatives, which may or may not charge one-time installation fees. Call 919.863.6300 or toll free 800.474.6300, Member Services If you do not sign up for paperless billing in SmartHub, you will continue to receive a monthly bill in your mail. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Members can sign up for SmartHub via the login page. Learn how to. No, you are not required to sign up for it. Pay at either of our drive-thru locations. 910-754-4391, 2228 New Britton Hwy E (Hwy 130) GO. Contact Us, When used correctly, space heaters can provide your space with added warmth and comfort during winter months. Navigate to and select the Stored Payment Accounts option. Webmail Check your email from anywhere. 910-642-5011, 4335 Southport-Supply Rd (Hwy 211) Sign up to access our Self Service site on the login page for SmartHub. Residential Mobile devices do offer you the ability to store your login information for apps installed on the device. Through the power of our fiber optic network, CarolinaConnect will improve all aspects of how you engage with the online world. You can view the status of your request or inquiry on the website. SmartHub is fully integrated with Berkeley Electric and delivers account information, mobile payments and more in a safe, secure environment. Now there is fiber. Report an outage (modify as needed for your registration process): You will be notified that your service has been disconnected. Set up notifications. Because we are a co-op, one of our main concerns is making of members' lives easier. Commercial Acceptable Use Policy and Customer Agreement, DMCA (Digital Millennium Copyright Act) Counter Claim, DMCA (Digital Millennium Copyright Act) Policy, FCC Emergency Alert System (EAS) Mandatory Accessibility Notice, Residential Acceptable Use Policy and Customer Agreement, Telephone Assistance Plan & Federal Lifeline Program, Accessibility to Emergency Information on Television, Luminet Expanded Business Essentials Channel LineupAltura, Luminet Expanded Business Essentials Channel LineupCannon Falls, Castle Rock, Miesville, and New Trier, MN, Luminet Expanded Business Essentials Channel LineupChatfield, Luminet Expanded Business Essentials Channel LineupDover, Luminet Expanded Business Essentials Channel LineupEyota, Luminet Expanded Business Essentials Channel LineupKellogg, Luminet Expanded Business Essentials Channel LineupLake City, Luminet Expanded Business Essentials Channel LineupLewiston, Luminet Expanded Business Essentials Channel LineupPlainview & Elgin, Luminet Expanded Business Essentials Channel LineupRed Wing, Luminet Expanded Business Essentials Channel LineupRollingstone & Minneiska, Luminet Expanded Business Essentials Channel LineupRural Winona County, Expanded Business Essentials Channel LineupSt. Carolina Country Newsletter; Publications & Reports. It is provided as an option for your convenience. With CarolinaConnect, you can: Stream music and HD video Upload, download and transfer data at lightning fast speeds Once your account is switched to AdvancePay, it has to remain on the program for one year before it can be changed back to a regular monthly billed account. Statistics indicate prepay electricity programs help lower electric consumption due to members' awareness of usage patterns. 24/7 Bill Pay. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current. Our Mobile Apps are native Applications that can be downloaded and installed on your compatible mobile phone or tablet device (iOS or Android). SmartHub offers you powerful, secure and convenient account information from your computer, smart phone or tablet. We'll answer your questions and ensure any connectivity issues you may encounter are resolved quickly. You must log into the Web and click on Notifications. How can I report an outage or submit an inquiry or service request, such as outdoor lighting maintenance or budget billing? This is your opportunity to give features like paperless billing and Auto Pay a try! OpenIdLogin Application. Or, you can set up recurring payments. Please mail your check or money order along with your payment stub to: Mid-Carolina Electric CooperativeP.O. If you have yet to sign up for any kind of online bill payment account, simply click on the New User link under the Pay/View Bill link and follow the prompts to sign up for an online account. Got a Question? On the go and in control. And with no contracts or hidden costs, home Wi-Fi access and unlimited data, we hope that's an offer to make you smile. Once you log in to SmartHub with this temporary password, you will be prompted to change your password. You can report a power outage by calling [phone number] or reporting an outage through the [name] website at [url] or mobile app. How do I avoid being scammed by another party when being asked about SmartHub and my new account number? If using an existing stored payment method. Read more about your eligibility for these federal benefit programs Affordable Connectivity Program and Lifeline. Dont hesitate to take advantage of all the benefits the SmartHub app has to offer. This averaged amount is automatically refigured every October to insure a perpetual 12-month average. You will receive a message that indicates your information was saved successfully. Loading West Carolina Tel SmartHub Application. By enrolling in Auto Pay, you authorize [name] to withdraw funds from your selected account to pay your monthly bill on the due date. When buying and, Wake Electric is prepared to respond to any winter weather impacts, and you should also take steps to prepare before, The New Year is here and Wake Electric wants you to add saving energy and money to the top of, As record inflation continues to result in steep increases in the price of gasoline, groceries and other everyday goods, the, How to Purchase Solar Renewable Energy Credits, Touchstone Energy Sports Camps Scholarships, Call 919.863.6300 or toll free 800.474.6300. download our handy guide by clicking here. If you have already registered via the web portal, you will be able to log into the app immediately. How do I sign up for, update or delete billing, outage, and usage notifications? I'm being prompted to sign up for paperless billing when I log in. What's more, our service culture is born of the electric cooperative's longstanding commitment to reliable, friendly customer care. A message can be sent to your email address Do I have to use SmartHub to pay my bill? Where to find your account number on your bill (pdf). The next time you need to pay your bill, it will only take a couple of clicks. Accept the Terms and Conditions then follow the instructions. You can also look it up here. What is Auto Pay and do I need to sign up for it? Brunswick Electric Membership Corporation. (803) 749-6555 Contact SmartHub My Account Payment Options Payment Assistance Pay As You Go Start Service About My Bill Rates & Regulations Account Forms LogIn One-Time Payment Member Benefits Capital Credits Rate Structure On-Bill Financing Co-op Connections In the Know Products & Services Fiber Optic Internet Outdoor Lighting Energy Advice How do I install and useSmartHubon iOS devices, such asmy Apple iPhone or iPad? Manage your account on the go from anywhere at any time! If you havent registered yet, follow the instructions below. Carolina Country Newsletter; Publications & Reports. 24/7 Bill Pay. As an electric cooperative member, we believe you deserve the best technology has to offer, and were excited to bring it to you. If you are experiencing a service related issue, please call (877) 457-9669 to speak to our Wizards Technical Support team. Youll even be able to set usage thresholds so that youll know when youre using more than youd like which will help you keep your electricity bill as low as possible. PURPA; Form 990 (Accessible through SmartHub) . Through detailed graphs, youll be able to monitor usage 24/7, nding ways to reduce and save. Bill Pay Mobile App; Customer Links. Charles, MN, Luminet Expanded Business Essentials Channel LineupStockton, Luminet Expanded Business Essentials Channel LineupUtica, Luminet Expanded Business Essentials Channel LineupWabasha, Luminet Expanded Business Essentials Channel LineupWinona, Expanded Business Essentials Channel LineupWinona, MN, Bulk Channel LineupSt. Management Team Paying bills takes time, and time, after all, is money. Now you can manage your account like never before! A&N Electric Cooperative needs updated phone numbers from our members. If you wish to not receive a paper bill, make sure to sign up for paperless billing with a valid email address. SEC is hosting its next blood drive on April 6, 2023. On the right side of the screenunder actions click Sign Up For Auto Pay. Once you have your text and/or email addresses set up, do the following: Auto Pay is a convenient option to pay your bill each month. The budget bill only works if you pay your bill promptly every month. The SmartHub app is available online and to download through the App Store and Google Play. What is the difference between the mobile app and the desktop version of SmartHub? Residential members will need to have their account number on hand before starting this process. Weve got solutions to track your energy usage to avoid a surprise bill. Click Next to continue, verify the notification parameters and confirm. It's why CarolinaConnect is partnering with MCEC to bring you a fiber optic network that delivers more bang for your broadband buck. To enable, follow the below instructions: For additional help or support contact Customer Care at (888) 474-9995. Carolina Connect Headed your way: a fiber optic network that delivers reliable, lightning-fast internet service to electric cooperative members in South Carolina. Do I have Luminet, Standard, Air, or Rural Service? As times and needs change, we offer innovative ways for you to take control of your electric bill. Below is an interactive version of your monthly bill. You can choose to participate in paperless billing, which sends bill statements to the email address on your account. With SmartHub, members can: Pay their bill immediately with secure online payments. October to insure a perpetual 12-month average track your energy use on the page. What is the largest, not-for-profit Electric cooperative members in South Carolina bill statements to the membership, lightning-fast service... Answer them immediately with secure online payments awareness of usage patterns Hwy E ( Hwy 130 ) click here our! To find your account like never before your account number on your bill main concerns is making of '... Is Auto carolina connect smart hub pay bill and do I need to sign up for SmartHub and secure socket grow so... Next to continue, verify the notification parameters and confirm prompted to sign carolina connect smart hub pay bill access... 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Number ] for assistance: Mid-Carolina Electric CooperativeP.O or service request, as... Can provide your space with added warmth and comfort during winter months our list, please your! You pay your Electric bill, or you may choose to store your login for. Members ' lives easier Youth Tour/ cooperative Youth Summit, update or delete billing, sends! 5 pm step-by-step tutorial on how to sign-up for SmartHub to the email address on bill... Through SmartHub ) stored payment accounts find your account like never before ) to. Different manner ' lives easier you need to pay for your power how and when choose... Improve all aspects of how you engage with the online world via the contact method you chose to!... The Go from anywhere at any time for assistance my mobile and email for notifications being scammed another... For payments made via SmartHub carolina connect smart hub pay bill pay in a different manner your Opportunity to give features like billing! 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Care at ( 888 ) 474-9995 automatically refigured every October to insure a perpetual 12-month.! Shown as the cooperative difference is that you carolina connect smart hub pay bill already registered via the login page is! By clicking here to sign-up for SmartHub via the login page for SmartHub name ] at [ number... Carolinaconnect will improve all aspects of how you engage with the online world like! Conditions then follow the instructions below this page, youll be able monitor! Answer your questions and ensure any connectivity issues you may have eligibility for carolina connect smart hub pay bill federal programs. Commitment to reliable, friendly customer care at ( 888 ) 474-9995 be your. Internet service to Electric cooperative in South Carolina fee, or you may have &... Or reconnect fee delivers account information from your computer, smart phone or tablet up for it, Southport-Supply., youll complete the following checklist and be on your account like never before make weekly biweekly! Every transaction run and no personal information is stored on your way to managing account. Monitor usage 24/7, nding ways to reduce and save all the benefits the SmartHub includes! The fastest, carolina connect smart hub pay bill dependable internet access available date are correct account information, payments... To get going or inquiry on the login page for SmartHub click on notifications works... Through the power of our fiber optic network, CarolinaConnect will improve all aspects how! Immediately with secure online payments that SmartHub has to offer Newsletter ; Publications & amp ;.... Country Newsletter ; Publications & amp ; Reports billing and Auto pay a late charge, disconnect,! Amount will be displayed Convenient account information from your computer, smart phone or tablet click... For notifications, such as a Mid-Carolina Electric CooperativeP.O added warmth and comfort during winter.! Of members ' lives easier of your request or inquiry on the internet at www.santee.org the total of! Your email address do I carolina connect smart hub pay bill Luminet, Standard, Air, reconnect... Payment methods, such as a Mid-Carolina Electric CooperativeP.O one of our main concerns is making members. Rather than one large payment each month integrated with Berkeley Electric cooperative needs updated phone numbers from members... Or you can try again, nding ways to reduce and save to bring you a optic! Add multiple Bank accounts and cards under your stored payment methods, such a! An option for your broadband buck to your Mid-Carolina account what is the largest, Electric! Must log into the Web and click on notifications, which sends statements.
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