Some of that probably has to do with what types of items that you sell or buy if its baby and kids gear then you are likely to meet fellow mums and dads! Misled by Seller on Gumtree - What are My Rights? wikiHow is where trusted research and expert knowledge come together. Zuto Limited is a credit broker, not a lender. He will not respond to any further messaging and has rejected my countless . There's not a lot that you can do. I paid for item off gumtree and seller did not send and is now uncontactable. Do not do Friends and Family on PayPal. The fake site looks real enough but use your intuition. Sep 25th (last contact) asked if item had been shipped yet. IfGumtree needed to get hold of you theyd do so via the message centre in your account. You may get questions about the material of the item and the condition of the item. GUMTREE Item Paid for Via Paypal and NEVER recieved. The payment has been deducted from your buyer's PayPal account and cannot be retracted. The phrase 'more money than sense' appears to apply in most such cases. It should be noted that it can take time should it all go to shit however, only a minor inconvenience if it is a relatively high value transaction. I may accept payment via bank transfer but I will never pay someone with it. I paid for item off gumtree and seller did not send and is now uncontactable. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You may have used items in your home youd like to sell on Gumtree quickly and effectively. And whilst an upside down photo will attract some attention, lets make sure its the right kind! Then: Scroll down past the FAQ's. Select "Reports and Safety" from the drop-down menu. Click this link to . Set your price and come up with a title, then post your ad! It doesn't hurt to make sure the items are clean - a quick wipe, dust, or launder and iron (following the fabric care label) can really help them look their best. Were not saying that there arent some nice sellers out there, who would go out of their way to help, but scammers might offer to come over to your house to make the transaction. Not to mention, Gumtree have setup their own webpage to caution over various scams operating on Gumtree. Gumtree advice is to ask the seller for proof of purchase, or any certificates. Save my name, email, and website in this browser for the next time I comment. I have a different problem. There are a few ways you could tackle this. How did you fund it ie which funding source? Click "Register". % of people told us that this article helped them. For example, instead of just saying denim skirt you could say blue knee-length denim pencil skirt, size 14. http://www.gumtree.com.au/scam-security-centre/. To stay safe, it's always worth arranging to meet . Why compromise that for a few bucks in selling something online? Sold an Item on Gumtree - Refund Under Australian Consumer Law? Have you found something you want to buy secondhand, but worried about online scammers? Gumtree is supposed to be a face to face cash system so be careful of anyone wanting stuff posted. Unfortunately though, a personal emergency came up on the day I had intended to collect the items and the seller said it would be difficult for him to rearrange a future collection date. Find out how Universal Credit works and how to manage your payment, Entitlements to help with the cost of pregnancy or bringing up children, Understand what support is available for coping with ill health, You may be entitled for help with other costs on top of your State Pension, Extra support if youre working, self-employed, or youve lost your job, Support to help with rent or mortgage payments if youre on a low income, What to do if something goes wrong with your benefits, How to choose, use and manage bank accounts, How to budget, find the best deals and switch to save money, How to buy and finance a car, deal with problems with car finance, and cut running costs, Credit basics, applying for credit, credit ratings and problems with credit, Insurance for cars, health, travel, and help with insurance. Not to mention the amount of stress and anxiety that would cause. $550 purchase from sydney to Brisbane, seller had no paypal available so eft the money. Start creating your ad. wikiHow is where trusted research and expert knowledge come together. i paid via bank teansfer. I have read that page through, and it doesn't mention Gumtree and a page search shows 0 instances of the word "Gumtree". Sign up for wikiHow's weekly email newsletter. Gumtree was and is intended for face to face, cash only transaction. If theyve inspected and are happy with it, theres no need to contact you afterwards. She's adamant that I have my money back and I'm not getting my items. It is used primarily in the U.K. and Europe. The level of detail in their product's description - both in the written section and the number and quality of their photos - will provide clues. I have bought a few things (mainly bikes) interstate through Gumtree so I can offer some input as a 'buyer'. Collect together any extras like power cords, instruction manuals or accessories. You can have a Gumtree account without one. This article was co-authored by Scott Nelson, JD and by wikiHow staff writer, Amber Crain. Below are three golden rules to using Gumtree without worrying about your safety. If youre new to Gumtree you may be wondering just how common these scams are. I doubt she will as she feels I already took the money.Is it really going to take 17 days before Paypal gets involved and makes a decision? I have screenshots of the discussion on the board where she said she is NOT sending the items, would that in any move it along faster?I just want my money back. I cant say for sure if this is still the case for a PayPal transaction via a linked account to Gumtree, BUT, its probably safer to assume so. Sep 20th made contact and paid for items. Was told would be shipped (by husband) Thursday (28th), messaged Thursday night asking if item was sent. It takes longer and is more effort. This article has been viewed 22,383 times. Gumtree will never email or text you about updating account information immediately or threaten to close your account if you fail to comply with their email request. Red flags to look out for- Very quick response to the ad within a couple of hours of the listing.- Eager, unconditional willingness to buy an expensive item without question or negotiation on price.- Strange or generic language in the communication, elaborate story as to why they are buying it and how happy they are to get it because it's a graduation gift for their sister or somesuch. Several people pointed this out, she just blew them off. So I recently bought an item off Gumtree for aboutgave a random person I don't know $80. Police Sergeant, Mountain View Police Department. did you miss the part where they say gt is for f2f only? For more information, visit: Pursuing legal action can be time-consuming and expensive. By using our site, you agree to our. Create an account to follow your favorite communities and start taking part in conversations. By browsing this website, you consent to the use of cookies. O did this only to find that he did not live at the address given. Press question mark to learn the rest of the keyboard shortcuts. I'll send my transport guy around to pick it up". Fake Gumtree emails will normally be asking you to provide bank details or confirm passwords. 3. What I mean is, they valued the time it would have taken to learn how to deal safely on the site (e.g, read the obvious warning in several places stating that you should use it for face-to-face cash-in-hand transactions only), more than they valued their $80. If the price seems far lower than the competition then question its authenticity. If they claim they are having account issues then, as mentioned above, search their seller number online to read previous reviews, or halt the sale until youve contacted Gumtree. Unfortunately, there isnt just one method that scammers use when impersonating Gumtree or fraudulently buying or selling items on the classifieds website. VAT No. The times I have bought it has never been so much money that I would be devastated if the item didn't appear. Press J to jump to the feed. If you live in the UK, you can file an online report through Action Fraud. This potential buyer will ask to buy it and for it to be delivered. Stick with these basic tips whenever buying or selling on Gumtree to avoid a bucketload of stress when youre just trying to save or make a few extra bucks. Thanks to wikiHow editors.". Its also part of Gumtrees recommendations on staying safe. I used money I didn't have, for more than they're worth because I had a commission. It was only just over 6 years ago. Select your items and give them a good once-over. Look out for fake email addresses, Gumtree say just because it says xxxx@gumtree.com it doesnt necessarily mean its from Gumtree. I think twice about giving out my address on a regular day, let alone to a rando who responded to my classifieds ad. I'm editing to add this explanation, since the pithy response may seem a bit harsh. Your postal code will not appear in the ad. If you simply stick with some very basic Gumtree rules for selling, you can avoid most of the issues. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-2.jpg","bigUrl":"\/images\/thumb\/4\/41\/Report-Fraud-on-Gumtree-Step-2.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-2.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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\n<\/p><\/div>"}. Make sure you also use the Reply to ad button for any communication. Start by creating an account on the site. I politely decline and advise that post is not possible. That is also why you would be unable to open a dispute apart from an unauthorised transaction (if your account was hacked and used without your consent).Your only hope is if you funded your paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately again as it was a 'gift' of money they may decline as well. Safest is direct bank transfer, you have the money no matter what. If he's not OK with that, wait to sell unless you are desperate. If it doesn't arrive, am I able to have PayPal refund me the money? This "protection" which was minimal anyway, is now gone and has been for some time. Thanks to all authors for creating a page that has been read 22,383 times. 6. Last Updated: July 18, 2022 It should go without saying, but dont give out your private info unnecessarily. For $80 you'd have to be fortunate to even get them to file a police report (it'd be less than most insurance's excess, so hardly worth the effort) if it was a few K or something you'd probably get a report but not much else. We use cookies to make wikiHow great. These scammers tend to target high-value items like gaming consoles, tablets, phones, laptops, motorcycles, and cars. Gumtree also advise to use their dedicated guide to selling and buying cars on their site, so you know what to look for. I have a potential buyer for an item listed on Gumtree but they're insisting I give my personal email address rather than communicate via the Gumtree messaging system. Do it at your own risk. I do not ship on Gumtree because cunts complain with PayPal and PayPal gives them back the money and leaves me with fuck all. There could be any number of ways to be scammed from the info you've given here, but probably one of the first two. But that wont work for the buyer. Try to have a combination of letters and numbers so the password is strong and hard to guess. PayPal generally sides with the buyer. The only way thats safe for you is to get payment via bank transfer first before sending it over. Plenty of buyers will enquire and offer to pay for postage at their own cost, but to me it opens up a myriad of possible problems. They're the ones that should be worried if they pay you first and you don't send it. There was a scam a while back about a guy who offered to pay extra and you to partial refund something or other. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Just go to Gumtree's homepage, scroll to the bottom, and click "Contact Us.". However paranoid or over-the-top some of these precautions may be being OVER protective of your privacy and safety will never be something you regret. Also make sure it clears your account before sending it. The AD is removed. I have much more success on E-bay. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Due to PayPal (Goods and services payment policy) and security purpose you will have to front the shipping cost to the shipping agent before you can have access to the payment. I have messaged a thousand times and can see the messages are being read via the 2 x ticks but no replys. Weird tech issues happen. Using the "My Messages" tab will also make it easy for you to keep track of all of your potential buyers and have a history of your conversations with them. Sending the package is evidence enough that he received it for any court, you've done your bit, plus there's parcel tracking. {"smallUrl":"https:\/\/www.wikihow.com\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-460px-Report-Fraud-on-Gumtree-Step-3.jpg","bigUrl":"\/images\/thumb\/a\/a1\/Report-Fraud-on-Gumtree-Step-3.jpg\/v4-728px-Report-Fraud-on-Gumtree-Step-3.jpg","smallWidth":460,"smallHeight":345,"bigWidth":728,"bigHeight":546,"licensing":"
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\n<\/p><\/div>"}. With two million ads live at any one time, its going to be hard for Gumtree to stop every fake ad or take down every copycat site instantly.so being aware of what to look out for is going to help keep that cash in your account. What's a buyer scam? It is no easy or quick feat to just relocate if youre unfortunate enough to encounter someone shady or disgruntled, who knows your home address. Check their updated policies/buyer protection info before using, and tell seller you'll pay by PayPal, see how they react. Help. A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. I only ever sell on eBay as you are protected as a seller. Include pictures of the item from several angles. Note if you are firm on the price by writing "FIRM" next to the price or by writing, "No negotiating.". If wikiHow has helped you, please consider a small contribution to support us in helping more readers like you. Scroll down and click on the red "Contact Us" button. If you're buying something that sounds too good to be true, then it probably is. Gumtree Disagreement - Posting Ads for Prohibited Items? 3. Gumtree is an alternative to The Trading Post. Today I bought, in good faith, a mobile phone from a local seller on Gumtree. Take lots of pictures of the item before packing and once packed and make sure you are covered via insurance when posting. Gumtree is an alternative to The Trading Post. People run late. Try to give them space and allow them to inspect the item in their own time. As purchases are meant to be made in person, we do not have an option to pay directly through Gumtree, unless you are buying a car from a private seller. I only use gumtree for local purchases paid for in cash on pickup delivery. Take photo of you posting the item. We use cookies to make wikiHow great. By browsing this website, you consent to the use of cookies. Paypal can vary. When you've agreed a price with the seller, where you can, try to meet them in person to make the transaction. For such a large dollar amount I would not go ahead and just wait. If anyone says they're coming but they don't come, that's their problem. But mostly, you dont want to be giving out your mobile number to some disgruntled person, or if you get a weird vibe from the person when you meet up. Youre then left out of pocket as well as car-less. I mean even just writing that, it sounds crazy to me! By using our site, you agree to our. There's no way refute it, they keep the money.Buyers do similar and keep the money and the item. I haven't used it before. This scam involves rogue car dealers posing as an individual user of Gumtree and posting ads for fully working or good condition second-hand cars, when in fact the cars are often missing parts or in bad condition. | LawAnswers.com.au, Letter of Demand Template for Australia - Legal Documents - LawAnswers.com.au. What's the safest way for me to do this without the risk of him bieng like "oh I never received the item" or anything along those lines so he doesn't charge back or anything else. In rare cases, you may offer to mail the item to the buyer. If you've been preyed upon by a scammer on Gumtree, you're probably feeling pretty upset about it. For example, you may use a title like, Dining Room Chair, Antique or Record Player in Good Condition.. Goods and Services. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You may need to add numbers to the end of the username if it has already been taken by another user on Gumtree. If your item has a brand, make or model number, be sure to include that too. All rights reserved. Lets be clear on this you pretty much have no buyer or seller protections whatsoever, when using PayPal on Gumtree. I sent her like $1 through friends and family and another $1 through goods and services. If you think youve been a victim of scam then report it to Action Fraud on0300 123 2040 or use their online cybercrimereporting form. I exchanged several emails with the seller previous to the sale as well as a number of txts and all seemed to be legit. Last Updated: February 12, 2022 In some cases once the victim has sent over their email and name to the scammer, they then receive a fake eBay invoice. Post Tweet. So make sure you grab their attention with our top tips. And to also search the sellers number or business online to check their history or for any previous reviews. If someone is determined to steal from you, they may well find a way. There is a fee for doing it so make sure you are covered, if the buyer really wants the item they probably won't mind covering the extra $. Don't worry, we've researched everything you need to know about Gumtree's fraud policies and how to report fraudulent incidents so we could answer all of your questions. Leave the Archive. can you please link me to a letter of demand? Take photos of how you pack the box. How do I report a suspicious ad on Gumtree? Is there anything I can do about this? The seller said they would do a name transfer (unsure what they meant) when they got back from work that night, and that they would email. From PayPal scams, to getting robbed it never hurts to remain cautious and protect yourself. My sister and I tested both PayPal payments. In this case, 89% of readers who voted found the article helpful, earning it our reader-approved status. If youre considering using PayPal as a safe option for a seller on Gumtree if unscrupulous scammers try to submitting disputes against their payments (even after they receive the goods) you can still find yourself out of pocket. You can always report it to ACORN as well. This is a dream for an identity thief or criminal mastermind (who doesnt need to be much of a mastermind, really, given how much personal information is there for the taking). Gumtree.com Limited is an Appointed Representative of Compare The Market Limited who is authorised and regulated by the Financial Conduct Authority. Tell the police to contact Gumtree if they need to investigate further. PayPal is SUPER convenient, and one of the safest ways to pay for just about everything these days. They can request their funds back after they get the item. clear our homes of unwanted goods and recouping some cash, Rule 1: Dont give out too much personal information, Rule 2: Buy or sell face-to-face in a public place. If youre really wanting to keep your email address private and nuisance-free, setup a separate free email address just for Gumtree. Carefully examining the listing is a good way to tell if someone is a seasoned seller or not. You'd be able to report it to your bank and the bank of the destination account as well; I guess if they got enough people reporting the same account something might get done? And watch out for those typos! What a tosser!! This covered all the bases.". If youre selling, buying or just have a Gumtree account you dont do anything with, then like any online channel, you need to be wary and protect yourself from scams. i have proof of purchase. You can find more information about using Online Payment Platform (OPP) to buy a car here. This article was co-authored by wikiHow Staff. If Gumtree needed to get hold of you they'd do so via the message centre in your account. Atleast ebay if paid via paypal has plenty of protection in place. I think you need to reread.It did not take me 17 days to decide to file a paypal dispute. wikiHow marks an article as reader-approved once it receives enough positive feedback. But it can also be your buyer! Can you quote from their message? paid for an item that I bought on Gumtree but - n paid for an item that I bought on Gumtree but - never received the item. 'm a Forum Ambassador and I support the Forum Team on . You can also access Gumtree on your iPhone or Android phone by downloading the Gumtree app in the Apps store. Join 150,000 Australians every month. I'm little bit concerned to buy the item. Inspect the listing. Try to respond to messages or phone calls as quickly as possible and offer to provide extra photos or further details if you can. Gumtree say keeping it in-house means you are protected by their filter system which blocks any spam or suspicious emails. Try to include as many of these details as you can: Top tip: suggesting how the buyer might use the item or how they might style homeware and fashion can help really bring your description to life. 5. References. There's scammers that deliberately use it, including as "goods and services". You might be able to find a great deal on a second . Prominent Member. Have a picture in your profile is optional and completely up to you. Select your items and give them a good once-over. Include the price. Paypal is not safe due to the fact that they don't always make the best decisions. I told him I wouldn't send until funds clear. This isnt the case though, when you inspect their page on how to pay for Gumtree items using PayPal. Could be a compromised net banking account, could be someone who'll claim their account was 'hacked' and the transaction was unauthorised, they could have something worked out to claim it wasn't sent to them, etc.. Let them pay you first, send the parcel, if they say they never got it, tell them to fuck off and sue you. Does Gumtree take a commission when selling or buying items? The best thing to do is to separately log into your Gumtree account. I got an offer from a guy who's keen to buy it. 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