It means that it is not the fact of only one people I guess it is an organized team witch sell accounts or credit cards number to young people (or old who knows ?). What's new. Then they tell you youre stuck with the purchase on your credit card instead of them being able to use MICROSOFT CREDIT for a purchase from MICROSOFTS STORE. He also would not give me the email address that was used, but did state it was a different email address than mine, obviously, or I would have gotten xbox emails before. and channels. Microsoft receives large amounts of purchases from hundreds of thousands of users a day. Getting new card also. Note:The following Microsoft Store services are only available in Canada. If you search text on my website you can read the story. alled them immdiatly and they stopped usng y card. When I searched that addres it said it was Microsoft's research addres. Learn more about our live, interactive workshops and training sessions. I did a quick search and found the guy with the email is a Gamer out of Glendale, Arizona. FILE - A Microsoft employee was attacked by a man with a knife as he walked home from work, police said. Well I didnt know any of this but the more I talked to the XBOX Rep the more confirmation I realized this was definitely a fraud. I just ran into a case of this in Cadillac, MI. I also used debit carddumb me but I feel Microsoft should be more proactive. Id like to track the source and see if my guy in Glendale isnt abiding my the Gamers Code of Conduct. Who do I get in contact with at Microsoft for this? American Samoa. I noticed my score was low and need to increase it to my satisfaction,i was browsing and checking my mails and some blogs,when i came across a review online about a woman on a blog thanking and recommending a hacker for a job well done about credit score.she said the man assisted her in fixing her score also increase her credit score from poor to excellent result.i decided to risk it because about two more people share testimony about this same guru.i gave him a try and he help me to increase my score to 850 plus excellent result within 24 to 48 hours,also gain more experience from him after his done with his work .in case you need such assistance kindly contact: darkwebcyberservice@gmail.com.and its affordable.give him a try so you can also share your testimony as well. 4. informed me that the floor manager that authorized the 2 month refund was the top gun that customers can talk to. Its actually worse than that. If you happen to have a Mexican complain number plese let me know, I dont own an XBOX. NO subscriptions on my account. WA. This will also turn recurring billing on. . 125 buildings my profile was hacked all the security setting on my end were in place I almost lost hope on my last contract due to my low credit score. I've received a credit card statement that has a Microsoft charge on it. My husband was furious. As soon as I had xbox info and IP addresses, the bank refunded and apologized. Thank you Luigi. We live about 30 miles from Glendale AZ. A charge of 21.64 has been charged to my credit card. Some of these readers were hammered with hundreds of dollars and were hit with a few dollars before it happened. Im pretty sure Microsoft got hacked and cards were leaked. My husband is on the phone with a rep from Xbox. 1045 La Avenida St Doesnt make sense does it? Have you guys checked out CREDITFREAK? Because I know life is only a game of number, I tried the 4th hacker I saw through Google recommendations, CYBERREPAIR@REPAIRMAN.COM. Anyway, lesson of the story, *57. After about 3 1/2 hours later only thing we were told was that we will receive an email to let us know something. They cant call each and every purchase into a the credit card companies specially because when we order something we want it within 20 seconds. This morning I woke up and checked my account and I saw another 9.99 transaction from Redmond. They ordered the xbox card and cancelled it within 30 minutes. It looks as though Ill have to cancel my phone number to stop these calls. Cancel a Microsoft subscription. What a mess! If you have issues call 18004myxbox. JOB DETAILS. I see now that this is a global fraud. There are 8 charges on my bank account using my debit card number. Huh?? Contact Jonathan on Specialhacker4u(at) gee mail (dot) C o M ). Not sure how my card information got out. First seen on June 3, 2022, Last updated on June 3, 2022. The bank confirmed the charges happened and then were reversed. Is it free to charge on campus. The helper said that MS considers fraud the credit card companys problem and not theirs. I have now learned that since March 2017 to May 2017 $1551.36 has been stolen from the card. I watch when every time my son wants points and I know he did not do it. These fraudulent charges have been happening for months, Does anyone know how these thieves are doing this? 10.66 is the most Ive seen but I have to track it back further. We contacted our bank and they called XBOX and was informed that this was a valid charge! As aMicrosoft 365 subscriber, you can contact support for free to get help with account and billing issues. Surface Pro 9; Surface Laptop 5; Surface Studio 2+ Surface Laptop Go 2; Surface Laptop Studio; Surface Go 3; Microsoft 365; Windows 11 apps; Microsoft Store. I would like to find out the email that the crook attached to the account so I can track him/her down. Some people might find the time to play xbox and be a parent but I have no time to sit on my own and read the bills let alone game with thousands all over the world! Fraud!?! I got called monday by a guy who claimed to be from Microsoft. For a long time now, I have been in search of a good programmer to help me fix up my poor credit so that I could lead a comfortable life. I simply wrote a blog to help people. This has really grown to be a great resource for helping others with this problem thanks to your stories. And apparently they knew my address name and phone # to go with it. Thanks for the comment. This also happened to me. I felt the same way, when I saw those charges I almost hit the roof too. AFTER I got ahold of xbox and they wrote me an official statement that the IP address and account used in the purchases were not mine. They found the account with my cc info on it and removed it but wont tell me even the gamer tag of the person!! Well, keep us posted. Jhague Send email : Jan 20, 2016 Unathourized Debt. (: Good luck! Called Xbox when I got out of work and they couldnt locate any account with my debit card number. We have known since he was 10. Please help. So I lost my cool. Surprising, because they were pretty easy to deal with on my end. It is headquartered in Redmond, Washington, which is likely why you see "REDMOND WA" on your charge. CC will only do 60 days. He will start the eviction process because in August he refused to renew our lease and served us an eviction notice. I had some fraudulent xbox charges and called microsoft yesterday 3/15/2016 and today. In addition, they cannot suspend taking payment from this credit card so that means it is possible for the thief (XBOX user) to use it again before I call MasterCard to dispute theses charge & deactivate my card. The FFIT program supports and funds two regional task forces: the Greater Puget Sound Task Force covering King, Pierce, and Snohomish counties, and the Spokane County Task Force. Microsoft Corporation (Pactera) Feb 2008 - Jun 20157 years 5 months. Today the office is closed, but Ill call in the morning and get on this stat. Just found a couple of $75 transactions and 5-6 $2 transactions all for Microsoft (MSFT) on my CC. After seeing this I went into my stored payment options, and lo and behold I see Kent Gullys credit card information stored in my payment options next to my credit cards! Property records indicate 7 businesses at this address. Yes, Its maddening as hell. Stay vigilant! The payments dates line up thought as it's the 5th of each month it comes out. They charged it on my debit card. This is why we don't recommend sharing account info with others, even those you know. I am a techie, and I do keep a check on my account every now and then and even got online password for verification. Its a scam that seems to be pretty prevalent. Checked my bank account. And the kid said to me Well with the time of year that it is!!!! I get a text message when my account falls below $50and I hate to admit thisI dont check my statements. Microsoft Redmond WA charges. And that is where Microsofts gamer account business practices fail miserably. Apparently these idiots can just use your card information to buy whatever they want, the charges will show up on your cc account & the charges may or may not be removed, youre stuck with the bill and the idiot can go happily on their way playing their xbox game(s) because they can just remove the cc # from their account & Xbox is none the wiser??? She couldnt locate an account anywhere to. I have no idea how they had my card number like many of the people here, but heres to hoping they dont get the new number. I called Microsoft & they double checked my purchase history. You were hit hard. Someone stole my credit card info and used an xbox account to buy virtual money for an app that has nothing to do xbox. I did as well. I contacted XBOX and they informed us that they didnt have either of our card #s in their system. I am french so please, forgive me for my English. I have a similar problem, every month theres a $10 charge for XBOX music and ive never registered, but i will use this number hopefully they can help. A Microsoft employee was walking home from work . . If you see a Cancel link, choose it to cancel the subscription. Thanks for this. Well deal with him later. I just reported mine to the FBI! Been going on for a few months. They could not give me any other info stating all that they had was billing info in front of them at the time Do you know who I can contact to get additionl info. Accounts & Billing Chat and Phone Support. Im still baffled as to how they got my number. What if hackers pretending to be a player on GTA 5 on Xbox found a way to take a back door into the other players accounts, clones the account and goes back out the back door with out being detected? I reported him to Juvenile Court, who in turn reported this to the police. If you notice any unknown billing charged by MSbill.info (Microsoft) or bill.ms.net, then here's how you can make inquiry about it and get it rectified. AND, microsoft wouldnt tell me who the people were (the guy said he couldnt tell) and seemed completely uninterested in doing anything about the criminal activity theyre allowing. E-mail. My suspicion is that once the charge is posted, itll find its declined and then come back to you and demand payment on your credit card bill. Regarding with the charge that you have, this maybe all about the Microsoft 365 Family. He immediately refunded my money when he realized I am not an idiot. Ive just had this happen too, in the UK. Oh No-Same number, updated expiration date. It wouldnt go through because my gift card was empty and I had no desire to continue my membership. . I stay alone as I lost my husband and son in a car accident. Im on a very limited income. i had some problems also and i called the number for xbox live and spoke with a gamer. Select that link to manage your renewal through that retailer. Ended up having to take a picture of every single devices IP Address I own and emailing it to the bank. I discovered an unauthorized charge from them for $219.99 today and I freaked out because 2 major bills need to be paid this week UGH such an inconvenience because now I have to wait 3 business days for it to be investigated/reimbursed back into my account. I had to set up the lights, pull out the old tripod and dust off the old Panasonic P2 camera I used for years in my video production projects. 10 to 20 purchase a day but no THEY JUST KEEP BILLING he said my old card, which has been deactivated, let him buy the game without a credit card error popping up! anyway they only could reverse one charge, but that was a least something. 18669221478. If they weren't, and you're still having trouble, tell us what you were trying to do, and what problems you encountered. Educators. Keep us posted on any issues you have. Its a job just to get the charges reversed and constantly be disputing with banks. To check: Sign in to your Order history. Is there anyway for you to identify the IP address where something like this is initiated? TeamLogic IT. So it's a chance that our accounts are being charged directly from their HQ and our banks are just processing the transaction that way. I canceled my bank card and waiting for another.but do we know if this is some one stollen our info or what? I didnt call the number just called Capital One. I have canceled 2 debit cards and he has found me each time. This happened to me in April 2015. Us" charge and why it appears on your credit card statement. Learn more about our live, interactive workshops and discover which of our training sessions will best suit your needs. Thanks, Stacey. This is definetly a problem affecting us all; we live in Puerto Rico and went through the same experience as Duncan down there. Unknown Charge From Microsoft On Credit Card. Good luck with your charges and I hope you can resolve the issue. The charges started coming in every weekend for as little as $8.99 to as much as $49.99. . I felt that the micro serfs I spoke with have no concept that fraud has an effect on all of us. Now I am just waiting to see the multi billion dollar company will refund me my few hundred dollar that have been stolen over the months. Banking statement only shows MSFT. Solid familiarity and experience with the Microsoft Office 365 Suite of programs. Questions related to Microsoft finance or stock. Started in May 2013, then by charging this fraudulent account very small amounts on a regular basis the collected Microsoft Product, the charges started to increase until March 31st 2014 they took out his total allowance plus savings of 80. I feel like running In barclays grabbing 30 and running shouting behind me ! The card was supposed to have been cancelled in 9/2011, the charge was in 10/2011. Thanks for the post. I had 5 unauthorized charges billed to my MasterCard from MICROSOFT *XBOX BILL.XBOX.COMIRL (amounts ranging from $100 to $105) in the past 7 days. wouldnt tell me who the people were (the guy said he couldnt tell) and What gets me is that they dont bother to check whether the billing information is valid. Xbox wont tell me whos acct it is they claim they dont know BS! I just reported to 800-myxbox. Need help with your business? Thx for you to open this place where we can speak together all over the world. I mean really that common is ridiculous!!!! I feel like a complete idiot! thanks Dave. Thanks for the info,I hav been going around in circles with this issue too for prob more than a year I have paid for xbox services that my son HADand has not had in over a year ,but was being charged for 2 accounts every month instead of one UGH SOO frustrating! I also spoke with a female rep from their Corporate Office Billing Department (425 882 8080 ) to see if they could see the charges going through & locate the XBOX user but she also could NOT find that these charges to my MasterCard. Going to take care of it asap. (Spain) Within 30 minutes: They have made two unauthorized charges on my credit card in the amount of: 70.08. Microsofts corporate headquarters are located in Redmond, Washington, where we have 502 acres of land for our campus and 125 buildings in the Puget Sound region. Did you try the number and have the card number removed? And I was told it would go back In today ! I obviously had no idea what Wat an xbox looked like switched on and load up! Ive been noticing it for months but, figured it was my Beach Body account. They are great at taking charges down so this will be my first thing this week to get out before it happens again Im changing my card for sure. I discovered the same problem $74.99 plus tax $81.74 Charge. In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. - Personal Finance Club better rep he said he did find three accounts with my card tied to MICROSOFT *ST -08006427676 WA; MICROSOFT *STORE; MICROSOFT *STORE 0877-696-778 MICROSOFT STORE 800267785 ; MICROSOFT *STORE 800-642-7676 NV The newly opened Microsoft Company Store is located on the Silicon Valley Microsoft Campus. Im still trying to track down how they got the information in the first place. Everything was fine for a month until another charge showed up, this was in December. Pain, I know. We knew we were not able to afford the Xbox One so my husband called and cancelled his order. addres. They have now opened a fraudulent transaction ticket with MS. Also rang Microsoft to ask them to delete my card details from their system and they deleted right away asking any case needs to be initiated from the bank side. So why would I have XBOX charges? Yaaqobi: Merci pour le commentaire. I called MasterCard and they suggested me to call the merchant (XBOX) first to see if I can resolve it with them directly first. So I began downloading my Bank Statements for the past yearand there they areevery single monthsometimes 3 times a month!!! I have been trying to cancel my old account, but I am told I am unable to do so. Display Name: Email: Security Code: . I did not authorize these charges. The charges were taken off and it wasnt my problem even though I had to deal with the hassle. Its so frustrating! Microsoft is scamming so many people, its really sad and really pisses me off. Sigh. But keep us posted on this story. I am furious and they both say there is nothing I can do!! Thank you for bringing this to our attention. I just found about this same charge today, its been deducted twice already and another two charges for Xbox live Bill. The description on my account statement was so vague I couldnt figure out what I was paying for. But, then it dawned on me that I cancelled the service months ago, and my card. Wanted to note that I have been fighting with XBOX live for a four or five years (along with my cedit card co.and/or my bank debit card charges people.) Investor Relations Department. In my case I received two unsolicited payments of $30.00 each which were soon taken back (within 10 minutes). Im going to get my lawyer involved at this point. Not only did they fail to stop it they also failed to tell me it had started again ! What an awful experience. need to be changed, its crazy, the number of people on the internet with this sort of problem. Again I don't get Gamepass or anything, I don't have gamepass. So if Redmond=Xbox live then even after canceling my account it still can take money out. Same way, when I searched that addres it said it was my Beach Body account thing! 9/2011, the charge was in December isnt abiding my the Gamers Code of.! 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