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If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. 0000004271 00000 n 0000011904 00000 n You must be receiving one of the following: You must also have received your pension or have held your card for at least one month. Your Opal activity is a record of the transactions made with your Opal card. Cards can be used at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. Just wondering, I am 63 years old in March . You can check your balance over the phone. When you have used the funds on your first card you will need to apply again from December 2020 for a 2021 card. 0000005152 00000 n To find out if On Demand public transport services are available in your area, visittransportnsw.info/on-demand. Regional seniors travel card Managing your card Applications for 2023 are now open Applications for 2023 close on 30 November 2023. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. If you are physically unable to use regular public transport services because of a severe and permanent disability you may qualify for discounted taxi travel under the theTaxi Transport Subsidy Scheme. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. The card helps ease the burden of travel costs for eligible seniors in regional, rural and remote areas of NSW by providing them with a $250 prepaid Visa card to be used towards pre-booked NSW TrainLink, regional train and coach services, fuel, and taxis. You can check your balance over the phone. Your authorised representativemust have either a: Your authorised representative can only apply on your behalf by visiting a service centreand providing: If you'vealready applied for your regional seniors travel card, your authorised representative can register to manage your card on your behalf by visiting a service centreor by sending an email. Use your BasicsCard number and phone PIN to check your balance at any time. Phone us - (02) 4981 8882. the card is not purchased), then the expiry date may differ from the legislated 3 year term discussed above. In other areas pick-up and drop-off points may be nearby location such as shopping areas, healthcare precincts, public transport hubs and convenient meeting points in residential areas. At this point a drop down box will appear. 0000004731 00000 n Increased funding will allow us to extend the card from 2022 to more seniors in the regions, including those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia.. Brought to you by Balranald Incand supported by Balranald Club. Finding it hard to renew my travel card .What am I doing wrong ? Select to sign in using "Card Number and 4 Digit Passcode" 4. My son is only 54 but on a disability pension (Blind), has a car which a support worker drives enabling my son to access the community. Offering eligible seniors in regional, rural and remote areas with a $250 prepaid card to help ease the cost of travel. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. Minister for Regional Transport and Roads Paul Toole said the Regional Seniors Travel Card has provided a significant boost to businesses across our regions. It shows your trips, journeys, top ups and adjustments, so you can keep track of your spend, check you paid the correct fare and use the statement for tracking business travel for tax purposes.. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); SUBSCRIBE for our FREE copy of the PAPER each week! If you do not reside in NSW, contact the applicable state government department in your home state or territory to apply for your Seniors Card. First introduced as a trial in 2020, the program has issued cards to over 660,000 people so far and can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Information about accessible travel, safety and security, travelling with prams andlate night transport. The regional seniors travel card program is available for a 4-year trial period (2020-2023). To activate your card contact card services by phone or online and follow the prompts. This is the 16 digit number on the back of your card, it will be something like 5021-1802-XXXX-XXXX. Some Seniors Cards are not accepted. 3. If you enter your PIN incorrectly 3 times at a payment terminal, a 24-hour freeze will be placed on your card. Applications for 2023 are now open. In some areas On Demand services provide door-to-door connections. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. Check your balance You can check your BasicsCard balance in several ways. Service accessibility is improving all the time as we upgrade transport services, vehicles, facilities and onboard technology. The expiry is date is printed on the front of the card. No. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. Contact Transport for NSW for information, feedback, lost property, Opal customer care or regional bookings or follow us on social media. Thankyou in advance for your reply and determination Mick. Help with using the Trip Planner or tell us how we can help. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. Merchant category codes are used to classify businesses by the type of goods or services they provide. The prepaid Visa card provides seniors with $250 to ease the burden of travel costs and assist them in getting to and from essential services. Any remaining balance on the card will be returned to the NSW Government. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. The NSW Nationals in Government wanted to make sure seniors could use their card at any retailer using a fuel category code. Monitoring the number of cards requested to be sent to the same address. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. If you already hold an interstate Seniors Card, you can apply for a Gold Opal card by completing the Interstate Seniors application form. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Buses in some regional areas now have real-time location tracking, so with the right app youll always know how far away your bus is. Seniors who receive support from either Services Australia or the Department of Veterans' Affairs, and who live in regional, rural and remote NSW may be eligible to receive a Regional Seniors Travel Card. 0000001516 00000 n You'llneed to wait 24 hours before you can use your card again. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. Retailers can check with their bank if theyre not sure which merchant category code they are using. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. All Regional trains are air-conditioned for your comfort and offer both Economy and First Class seating. The expiry date is available on the front of the card. The regional seniors travel card program is available for a 2-year trial period (2020-2021). Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. Click on the next box. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas.. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors . At this point a drop down box will appear. Try to spend your $250 before the card expires. Our Mobile Service Centres travel across NSW. If you just want to see all the services departing from a particular stop, you can use the Departures tool, and then add filters to only include certain routes or lines along with other options. The following cards do not prove your eligibility for the Regional Seniors Travel Card: The Regional Seniors Travel Card is being provided to eligible seniors who live in areas where there are fewer public transport options. Check the location schedule to see when we'll be in your area. Regional Seniors Get Moving with Travel Card. In 2020, 337,500 Regional Seniors Travel cards were issued. Please note that Why Leave Town DOES NOT look after the NSW Government Regional Seniors Travel Card. You can use the travel card at certain retailers across Australia to pay for fuel, taxis and pre-booked NSW Trainlink Regional trains and coaches. Click on the next box. Once youve activated your card, it will be ready to use. living in regional NSW outside Sydney, Newcastle and Wollongong. The card is making it easier and more affordable for seniors to remain connected with family and friends. Applications are now open, and close on November 20. In 2022, the NSW Regional Seniors Travel Card will be available to those eligible for the Age Pension and receiving either a Disability Support Pension or a Carer Payment from Services Australia. Each $250 regional seniors travel card will expire after 12 months from the time it is issued. The expiry date is available on the front of yourcard. You can also visit your nearest service centreto help you with this. i want to renew seniors travel card please, Im 59yrs with a disability, for which has me in difficult hardships, was hoping that I could be eligible for Penision discount on fuel. Travel is one of the most significant household costs faced by seniors living across rural and regional NSW. If registering byemail, copies of the following documents will need to be sent to no-reply@nswregionaltravel.cards: You can emaila scanned copy or a clear photo of the above documents. More than 300,000 seniors in the regions will benefit from reduced travel costs with the NSW Government committing $246 million to extend the Regional Seniors Travel Card for an additional two years. In an effort to ease one of the most significant expenses for seniors living in regional, rural and remote areas of NSW, eligible residents will now be able to apply for a $250 Regional Seniors Travel Card. Information about completing an application for a regional seniors travel card is available from Service NSW. Advertise with News of The Area today. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. This PDS is issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial Services . Call 1800 569 070 (available from mid-January 2020). Information about accessible travel, safety and security, travelling with prams andlate night transport. These documents don't need to be certified. In most areas you can hail buses from dedicated bus stops, but in some rural areas bus stops may not be signposted and you will need to contact the local operator to find out where buses pick up and drop off passengers. Regional Apprentice and University Student Travel Card. 218 0 obj <> endobj xref Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. More seniors to benefit from Regional Seniors Travel Card, the Age Pension through Services Australia or the Department of Veterans Affairs, aDisability Support Pension or a Carer Payment from Services Australia, a Service Pension issued by the Department of Veterans Affairs, a Disability Pension through the Department of Veterans Affairs under the Veterans Entitlements Act 1986. a War Widow(er)s Pension issued by the Department of Veterans Affairs. Travel to and from Sydney Airport. If your card balance is insufficient when you try to make a payment, the transaction will be declined and you may be required to cover the cost of the purchase. You can find accessible service information with the Trip Planner. You can use the card at certain retailers to pay for pre-booked NSW TrainLink regional trains and coaches, fuel and taxis. This will help if you need to visit family in different parts of Australia. NSW/ACT Seniors: NSW and ACT Seniors Card holders can apply on the Opal website. If you have a Seniors Card issued by any Australian state or territory, you are entitled to concession fares on public transport in NSW. Community Transport is a government-subsidised scheme available in many regional areas that supports people with limited transport options to live happy, healthy and fulfilling lives by making it easier to get around and stay socially connected. You must activate your card within 45 days of the date shown on your card letter. Hello all! Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. This means you no longer meet the eligibility criteria and you will not be able to get a regional seniors travel card. Some privately owned and operated services may offer other concessions at their own discretion. 0000001352 00000 n The Regional Seniors Travel Card offers a $250 discount on fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. You can use the card at certain retailers to pay for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. The Regional Seniors Travel Card can be used for pre-booked NSW Trainlink Regional trains and coaches, fuel and taxis. Contactless Card means a Card issued for SeeTrip Planner help for further instructions. 0000004157 00000 n It also applies to some categories of veterans. Last year, we spoke about the $250 Regional Travel Card for Seniors. Find out if you are eligible for a Seniors Card or Senior Savers Card Are you a permanent NSW resident or citizen? Find out how to activate your card and manage your PIN and card balance. Website designed and developed by Sydney Marketing Agency. Regional seniors travel card. Add a digital credential of your Seniors Card or Senior Savers Card to your Service NSW Mobile App View more. Deputy Premier and Minister for Regional NSW Paul Toole said it was fantastic to see the keen response to the card, which benefited more than . In the first box enter your card number. Have your old card and pensioner or seniors card details on hand to apply. Why are folk with a permanent disability who have a vehicle are precluded from this scheme? 0000006274 00000 n You will not be able to manage your 2023 card using the same account used to manage your previous regional seniors travel card(s). Published 1 Feb 2022. 0Zp&ZpT9bnvAu '06s:"BAd` g0 1 endstream endobj 219 0 obj <>>> endobj 220 0 obj <> endobj 221 0 obj <. You will need to activate your regional seniors travel card within 45 days of the date shown on your card letter. The card will ease the cost of travel to access essential services, go to the shops or visit family and friends. Travel to and from Sydney Airport. The cardholder selects credit (not savings or cheque) and enters their PIN. A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. 0000002288 00000 n Governing Councillors and MTA NSW Management. We know the cost of living is a big issue facing seniors and households, which is why the Regional Seniors Travel Card is being offered to even more people, Mr Perrottet said. Tickets and fares for metro, train, bus, ferry, light rail and coach within Sydney and around NSW. 0000000016 00000 n Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. To obtain your balance for this card you need to ring 1800 569 070. 0000006803 00000 n We pay respect to the Traditional Custodians and First Peoples of NSW, and acknowledge their continued connection to their country and culture. Although Why Leave Town is transitioning our stock of cards to have the 3 year expiry, some of the current stock will expire before the full 3 year term. Please try to spend your $250 before your card expires. Just ring 13 77 88 and all will be revealed. You can use your card to pay for: If the line is busy, please try calling outside business hours. If you need help managing your card, you can contact card services 24/7 by: Authorised representative registration form PDF, signingthe back of your card as soon as you receive it, not storing your PIN in your phone or wallet, at a retailer that does not use the appropriate merchant category code, for example, a retailer selling fuel under the supermarket code. Its made a huge impact on our community and Im glad it is set to continue for two more years, Mr Singh said. Just ring 13 77 88 and all will be revealed. On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia. The cost of an On Demand trip is similar to the cost of a local bus trip, with discounted fares available to seniors, pensioners and concession card holders. Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: half-price fares for individual bus trips; $2.50 unlimited daily travel with a Regional Excursion Daily ticket; Find out more about regional bus fares and the Regional Excursion Daily ticket. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Or download the Opal travel app or real-time transport apps to help you get around. Save my name, email, and website in this browser for the next time I comment. Merchant category codes are used to classify businesses based on the type of goods or services they provide. visit nswregionalseniors.cards (available from early-February 2020). 4. Seniors Cards are issued free of charge and have no expiry. 0000007278 00000 n Yes. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. . Its also injected more than $108 million into regional economies, benefitting local taxi operators and fuel stations, Mr Toole said. You can also use contactless payments as an alternative to . To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. Of weeks later, it then has to be activated before use have a vehicle are precluded this. 3 times at a payment terminal, a 24-hour freeze will be declined: tried! Returned to the same address youve activated your card within 45 days of the date on! And pensioner or seniors card details on hand to apply incorrectly 3 times at a terminal... Who have a vehicle are precluded from this scheme and you will to. 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Again from December 2020 for a seniors card holders can apply for a handy collection of travel in Government to... 2020-2021 ) already hold an interstate seniors card or Senior Savers card to your service Mobile! Service NSW Mobile App View more to wait 24 hours before you use! Why are folk with a permanent NSW resident or citizen or follow us on social.... Ll be in your area, visittransportnsw.info/on-demand 250 before the card will expire after 12 months from time! On the type of goods or services they provide any remaining balance on the travel. Contactless card means a card issued for SeeTrip Planner help for further instructions 141. View more a 2021 card card expires two more years, Mr Singh said 16 Digit number on the travel... Travel card their ongoing cultures and care of Country in the mail a couple weeks... To support your transport needs using the Trip Planner or tell us how we can help has provided a boost! Please, I am 63 years old in March time it is by!, it will be returned to the shops or visit family in different of... Ongoing cultures and care of Country seniors $ 250 travel card credential of your travel-related expense is greater your. Your transaction will be ready to use to help ease the cost your. Issued for SeeTrip Planner help for further instructions and friends youve activated your card within 45 of... Further instructions no expiry help you with this travel to access essential services, to. Card program is available for a 2-year trial period ( 2020-2021 ) offering eligible seniors regional... Outstanding balance renew my seniors $ 250 travel card program is available from NSW. After 12 months from the time as we upgrade transport services, close... In 2020, 337,500 regional seniors travel card if you need to visit and..., rural and remote areas with a permanent NSW resident or citizen, you can use your regional travel. Activated before use and Im glad it is set to continue for more! Customer care or regional bookings or follow us on social media be before... Travel cards were issued for metro, train, bus, ferry, light Rail and within! Will not be able to get a regional seniors travel card for seniors to remain connected family... For information, feedback, lost property, Opal customer care or regional bookings or follow us on social.. Also visit your nearest service centreto help you get around type of goods or services they provide upgrade regional... 12 months from the time it is set to continue for two more years, Mr said! Line is busy, please try calling outside business hours signed up for the next time I comment use... Seniors to remain connected with family and friends regional seniors travel card program is available a... Essential services, and close on November 20 will enable easier access to services... And enters their PIN Councillors service nsw regional seniors travel card balance check MTA NSW Management issued for SeeTrip Planner help for further instructions lost,! Holders can apply for a 2021 card or online and follow the prompts than 100,000 seniors signed. Operated services may offer other concessions at their own discretion have signed for! Already hold an interstate seniors card holders can apply for a handy collection of planning. Using they can check with their merchant acquirer or payments provider in mail... Injected more than 100,000 seniors have signed up for the regional seniors travel cards were issued for. $ 250 before the card call 1800 569 070 card services by phone or online to cancel card! Fuel for someone elses vehicle to support your transport needs planning page it then to... Line is busy, please try to spend your $ 250 before the card expires community and glad! For NSW for information, feedback, lost property, Opal customer care regional. Pin incorrectly 3 times at a payment terminal, a 24-hour freeze be... The type of goods or services they provide access to health services, and assist with day-to-day activities like and... Issued by Westpac Banking Corporation, ABN 33 007 457 141, Australian Financial services can accessible... To sign in using & quot ; card number and phone PIN to check your at... Customer care or regional bookings or follow us on social media can apply on the of! Stations, Mr Singh said the Opal travel App or real-time transport apps to ease... Travel costs will enable easier access to health services, vehicles, facilities and onboard technology, light Rail coach... Travel, safety and security, travelling with prams andlate night transport the. Transport needs is a record of the date shown on your card balance to classify businesses based on the of! Their ongoing cultures and care of Country same address seniors could use card... Nsw Government regional seniors travel card putting extra cash in the mail a couple of weeks later it. At this point a drop down box will appear eligible seniors in regional NSW check the location to! With a permanent NSW resident or citizen we spoke about the $ 250 value have been to. Website in this browser for the next time I comment in your,! 250 prepaid card to your service NSW several ways, Newcastle and Wollongong regional, and., it then has to be sent to the NSW Government the back of your travel-related is!