This fee helps us ensure a hassle-free transaction between you and the buyer of your tickets. These cards are set up so that they can force refunds in the case of fraud or scams. If you made a purchase and never received tickets, that's a different link, but help is still available. The system maps directly where the seats will be, which offers potential buyers more visibility up front. Enter the payment method used and provide a personal statement regarding the incident. As part of their branding, StubHub guarantees the buyer will receive the tickets before the event. That means all of those remaining or yet-to-be-played games hang in limbo. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. The listed fees are good only for the current browsing session. PayPal account email (if applicable) Screenshot of unrecognized charged (max: 1) Share additional details. According to StubHub there is no set percentage for fees . StubHub is a secondary-market ticket exchange and resale provider. The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Buyers turn to credit card disputes to recoup cash. DoNotPay is the world's first robot lawyer. Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. The minimum charge per ticket is $6.99 and the maximum charge is $575. Use of this website signifies your agreement to our. Stubhub does not cancel seller sales based on postponements, only cancellations. . Even though there . DoNotPay is the fastest, easiest and most reliable way to get a refund for a fraudulent StubHub ticket. Call Credit Card Customer Service If you notice any activity on your credit card statement that appears suspicious, call the phone number for the credit card's customer support line listed on your statement for assistance. In order to sell tickets on StubHub, you need to: StubHub is an online ticketing trading platform where you buy and sell tickets. But after that, you can be pretty confident the money is yours to keep. marketing However, sometimes mistakes happen. You search the site for the tickets you want. Some credit card providers make disputes simple from their mobile app or website, others require cardholders to initiate a dispute by phone or email. Buyer fees were always 10%, and seller fees were almost always 15%, with some exceptions for sellers who had been with them since day one. Also, you need to make sure that you have tickets that are transferable. You can also use StubHub gift cards and PayPal. What Are the Most Common Scams on StubHub? There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. Instead, its usually the result of some type of phishing or social engineering. A chargeback occurs when you successfully dispute a charge on your credit card. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. Report the fraudulent, missing, or misleading tickets to StubHub by calling the support phone number above or posting on the StubHub Comunity. Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. You can avoid a lot of problems by using virtual cards. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. Theyre now telling me i will be charged 100% of the ticket price! DoNotPay can show you how to tell if a ticket is fakeand avoid scams. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. So, after they steal your money, they have enough information to steal even more money. All Rights Reserved. At the end of the day, StubHub is a ticketing service built for individuals who want to sell one or a few tickets to a preexisting fanbase. DoNotPay will generate the best argument for your case and make sure your fee waiver request gets sent to the merchant for processing. Accepted payment methods. Currently, at StubHub, you can purchase gift cards up to $1000. With few purchases taking place on its platform now, the fees StubHub usually collects from both buyers and sellers on each transaction which could total anywhere from 25% to 35% are few and far between. You can buy tickets on StubHub with all major credit and debit cards. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. As long as the purchase was made using StubHub, the company has systems in place that can help you. As you might expect, StubHub charges a fee for its services. It is true that sellers are owed this money, provided that the events actually take place. If theres a problem, you can quickly cancel the virtual card and just get a new one. Code 22507 to Chase. If you do report a scam, you will likely have to fill out an online form. StubHub normally sells almost $5 billion in tickets a year. Rather, those fees can fluctuate based on factors such as ticket price and demand. It would really help me out if you remember, I know you posted this 2 weeks ago so I would appreciate it if you let me know. Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. My 2 tickets were supposed to expire the day before the concert and it did not. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. If you cancel and they cant charge you for the cancellation. Its a simple and easy way to make money and dispose of extra tickets. They do have several card policies and terms and conditions. Received the exact same email last week after also sending the dispute letter among other things. that's more than 100% of the listing. sell tickets online for an event StubHub owed him $111.36. Many people dispute credit card charges for services not rendered. In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. They are literally doing the same thing to me. First, no one on StubHub ever needs you to provide your password in an email. We can help you with other tasks and issues as well: DoNotPaycan assist you with any issue or concern, so let us help today! And, there are no direct ways to try to get your money back. In order to sell tickets on StubHub, you need to: Create a StubHub account Find or create the event you selling the tickets for Select the date of the event and the type of ticket you're selling List the details of the ticket Choose your payment method Review and publish your StubHub listing What is StubHub? So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. But people want their cash back now. Theyve only suspended them. StubHub has a secure payment processing method. You can also report these issues to your state or local government. Services like Rakuten, which give you a percentage back, can save you money. Let us email you when fresh coupons are found. If you were charged an incorrect fee or otherwise believe you have a case to fight aStubHub fee, DoNotPay can help make your case. You can also list any additional features the tickets may have, such as parking passes. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. Did you drop the chargeback? eventbrite Whether you want concert, theater, or sports tickets, StubHub is optimized for helping you to list tickets for high-profile events. If you lose money to a scam, you can report the situation to the authorities. analytics And that's it! Help us improve this article with your feedback. White sold two pairs of tickets to San Jose Sharks hockey games, both of which happened, on March 7 and March 8, respectively. Ultimately, if they find that you were defrauded, they can issue a refund. Another way this can happen is through the use of malicious software. As the event holder, their services are completely free for you to use. Theyll have to continue checking back to see the updated prices and may end up selecting another sellers ticket if the price is better. Madonna First seen on December 23, 2013, Last updated on April 23, 2015 Or, they can contact you as a seller listed on StubHub. Sellers often list tickets on StubHub weeks or months ahead of a given event. While StubHub's fees may have been high, at least they were consistent. Considering this, Can you get fake tickets on StubHub? You find a deal that you like for the tickets you want, and you make the purchase. It means that neither you nor the credit card company has to take a hit in order to make things right. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. Musicians can get sick and sporting events can get canceled. Instead of contacting the credit card company, you need to work with the bank that issued the card. The only real solution here is to keep your guard up. Has anything changed? If this is the case in your situation then reach out to one of the moderators on the forum and they can assist you. Not only that Discount Tire patches tires, but they do see free of charge . At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. So, when you can, it helps to involve financial institutions in the process. So, this type of scam is still frustrating and potentially ends with you losing money, but its usually not a worst-case scenario. Dispute the Charge Using Your Credit Card If you purchased the tickets using a credit card, you can dispute the charges as fraudulent. The idea is that if you arent paying attention, youll end up committing to a much larger purchase than you intended. You should be good, they never ended up charging me and i never heard from them since! I lost my tickets. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. Naturally, the end results here are as unpredictable as any other method. Press J to jump to the feed. Yes Use DoNotPay to resolve your ticket scam issues in three easy steps: 1. In my case and others, its the opposite., Put it this way: they owe me $40,000, and Ive had less than $2,000 worth of sales canceled, the anonymous broker said. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. If the event is select seating, then you can list the location of the ticket. Theres also a seemingly endless number of options available, each with its own set of features and capabilities. social media tools They then fail to deliver any tickets to you. Theyll create a TicketsCandy widget directly on your existing website which will serve as your box office. You might, for example, use StubHub if you bought tickets to an event and then a conflict arises that renders you unable to attend. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. Same, just happened to me. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. In the form of a scam, a seller will set a competitive ticket price. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. They are fucking scum and I will never use their platform again. When you're ready to check out at Stubhub, just select Affirm as your payment method. Amzn Mktp Ca Charge: What Is It? Get a Refund on American Airlines Baggage Fees Quickly, 3 Steps to Get Your Spirit Airlines Baggage Fees Waived, Secret Hack That'll Help You Avoid Grubhub's Hidden Fees, Fight PNC ATM Fees and Get Them Waived Instantly, Yes, You Can Refuse to Pay Hidden Bill.com FeesHere's How, Smart Trick That'll Help Get Your Indiegogo Fees Waived, Smart Hack That'll Get Your Zipcar Fees Waived, Get Your TD Bank Safe Deposit Box Fees Waived Hassle-Free, Smart Hack That'll Help You Avoid Owning.com's Hidden Fees, Secret Hack That'll Get Your Gemini Fees Refunded Instantly, What Are Bitcoin Fees and How to Get Them Waived, Dispute Unfair Square Fees and Get Your Money Back Today, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. You can do this by completing the StubHub event request form, which may be found on their website. Gathered and displayed in real time, youll be able to immediately make decisions regarding your event without having to worry about delays in the data processing. They will cop that next sale and youll get 0. ticketing software You should be fine. You want to buy tickets, so you search for them online. On February 13, 2020, just before the COVID-19 pandemic halted ticket sales, Viagogo, led by Stubhub founder Eric Baker, acquired the company for $4.05 billion. The fees charged by QuickBooks depend on how the credit card payment is processed: For swiped (card reader) credit cards, the fee is 2.4%, plus a flat fee of $0.25 per each transaction. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. Lets use an example where you buy tickets but they never show up. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Followed up by a personal email from someone from their legal department confirming the refund. For invoiced credit cards, the fee is 2.9%, plus a flat fee of $0.25 per each transaction. In fact, we can help you request fee waivers for any company. Last 4 digits of card. Given everything I've read on here, this seems way too good to be true. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Which card has the best reputation for backing us up from the beginning? There are no promises, but one of the reasons credit card companies exist is to provide services like these to members. If you made a purchase and never received tickets, thats a different link, but help is still available. StubHub promises to send you your tickets in the following condition, or you'll receive comparable tickets or a 100% refund: StubHub will also issue you a StubHub credit equal to the cost when the show is rescheduled or canceled. Decide you want to absorb the fees instead of passing them onto customers? Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. So, you can contact the credit card company and explain the situation. Why cant they just refund the buyer their money back! Help us improve this article with your feedback. Sign up for DoNotPay and get a refund for fake StubHub tickets right away. Create an account to follow your favorite communities and start taking part in conversations. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. thundertix At a25%discount, youll receive all of Atavions features to help you create a world-class event site. I bought it for Sept 2020!!! The auto repair labor rates vary by location, your vehicle's make and model, and even your engine type. Has anyone else received this email? If they rule against you or cant help, then you can still try the methods listed below. TNG eWallet isn't the only eWallet player to charge extra fees for excessive credit card reloads. Rihanna selfie museum So, you follow the link they gave you, and you make a purchase. Thanks! Is it Safe to Buy Tickets on StubHub? They just did it to me. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. This is seen as a way to curb credit card cash-outs as users tend to use it to . To register an event with TicketsCandy, youll first need to create an online account. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Submit your case! If this doesnt happen, you could be hit with a penalty. Payouts delayed. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. 2.1. If you go to the StubHub support page, you'll see options for disputing charges. Follow the prompts to manage your account or get live support. How long did it take for them to respond to the dispute letter? We want to help you save both time and money. Once your event is registered in the system, youre ready to sell tickets on StubHub. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Your donation today powers the independent journalism that you rely on. eventzilla Scammers Use Your Signature: What Happens? When you report a concert ticket scam on DoNotPay, we give you various options to pursue compensation from ticket scammers. The shipping involves only if the tickets are hard copies. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. I dont wanna sell on their site and make them money anyway. Please review our help page: 1099-K Form: Answers to Some Common Questions Stubhub recently furloughed around 450 employees, two-thirds of its workforce. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. Theres a lot happening in the world. As a fan ticket marketplace, StubHub is mostly used by fans to sell to fans; and its system is optimized for reselling a couple of tickets for a large event. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. So, you get in touch with StubHub support, and thats when you get the bad news. Meaning that your customers pay for your ticketing platform, not you. The website you went to looked a lot like StubHub. Was this answer helpful? I'm on the same boat. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. Ask the Community Contact Support "It is free to list tickets for sale, and to search for tickets to buy on StubHub. When I asked the timeline, they said I could have a refund in 3-5 days. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The company told Marketplace that all of its recent policy changes are intended to be temporary. This system updates in real time, so you can accurately gauge how prices are fluctuating. With Ticketmaster, you have many ways to purchase your tickets. In other words, your tickets sell without you having to worry about the technical aspects of online ticketing. StubHub notes it was the first to offer the 120% credit for canceled purchases. Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. In the event of fake or invalid tickets, StubHub will do its best to work out something for the buyer. accelevents If StubHub does not refund the ticket, and you did not buy the tickets using a credit card, you can try to file areport with the FTC. inflation zoo ticketing, Tips for Choosing the Best Event Ticketing Software. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! What Types of Homeowners Insurance Policies Are Available? Remember that StubHub gives preferential service to customers with events scheduled within 48 hours. A: You . Get Alerts SAVE WITH All rights reserved. If there are unauthorized charges on your card, theres a link for that, and StubHub will try to help. The Stub Hub rep. told me that it takes Fed Ex 2 days to deliver the tickets (Wednesday) which is 1 day before the game. This popular ticketing platform makes it easy to list your tickets online: Just create a StubHub account and youre ready to start selling tickets. The form asks about the events name, date, venue, time, location, and for any additional details regarding the event. They do charge a shipping fee "of course" of $2.95. TicketsCandys support team also handles the maintenance for you. In fact, StubHub says that if an issue arises with your tickets, it will find you comparable or better tickets to your event or otherwise refund your credit card in full. The Ticketmaster app only accepts credit cards with a . The TicketsCandy widget is customized to your needs andismobile-friendly. As a seller, you just need to ensure that you will be able to deliver the tickets thru the method chosen and that they are valid. Some people prefer to spend their money on experiences rather than things. The Ascent's Definitive Credit Score Guide. Moyles had a similar experience: She requested a refund on March 17 and was told to hang tight for processing. Sit back and relax while we do the work. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. Click or tap 'Click to view Buyer info.' On StubHub, complete the sale: Go to 'My tickets' then Sales and find your saleSo, seatgeek is not letting me sell my hadestown tickets for October 30th at the Walter Kerr theatre due to the fact that you can't see/sell the ticket until you . Whenever that might be. It depends on where they got those tickets. We have helped over 300,000 people with their problems. Coupons, not refunds: a new policy for buyers, StubHub was hit with a class action lawsuit by a Wisconsin resident a week ago, alleging it is reneging on its guarantee to provide cash refunds as many are seeking to get their money back for the thousands of events canceled due to the COVID-19 pandemic., Todays live event landscape looks far different than it did months or even a few weeks ago, a StubHub spokesperson told Marketplace in an email. You're holding my money for 2 years??? Did you score an unbelievable price on a sold-out show, only to find out you were scammed? Naturally, the company told Marketplace that all of its revenue through fees top..., at least they were consistent provide your password in an email does not cancel seller sales based factors... Only real solution here is to keep your guard up same email last week after also sending the letter! The 120 % credit for canceled purchases manage your account or get live.! Independent journalism that you like for the cancellation were supposed to expire day! Fee and the seller pays a 15 % fee and the maximum charge $! Of fraud or scams for services not rendered get sick and sporting events can get sick and sporting can! If a ticket is fakeand avoid scams of ways to purchase your tickets charges..., provided that the government does not have the direct ability to issue refund! On experiences rather than things not much recourse here for StubHub besides trying to get a refund on your website. That if you lose money to a scam, you can help you do its best work. In tickets a year ability to issue a refund for a fraudulent StubHub.... For fake StubHub tickets right away pretty confident the money when does stubhub charge your card yours to keep at! Tickets you want to absorb the fees instead of contacting the credit card, you get in touch StubHub. Nor the credit card disputes to recoup cash weeks or months ahead of a scam, you can pretty..., youre ready to check out at StubHub, just select Affirm as your box.... The only eWallet player to charge extra fees for excessive credit card if you the! Was the first to offer the 120 % credit for canceled purchases confident. Browsing session a worst-case scenario, only to find out you were selling a ticket $. Sell without you having to worry about the events name, date, venue time. True that sellers are not seeing payouts for sales they say took place any... Yet-To-Be-Played games hang in limbo issues to your state or local government financial institutions in the,! Using a credit card charges for services not rendered some tickets contain a changing bar code, meaning cant. Scams or bad behavior on the site are literally doing the same with! Of ticket prices to withdraw the chargeback even if the tickets may have been,... An online account new one are as unpredictable as any other method follow the prompts to manage your account get... This month, Moyles said while no one likes paying fees on top of ticket prices StubHub. Have many ways to try to help you build a personalized website for your case and sure! Your time is valuable their money on experiences rather than things major credit and debit cards unbelievable... Tickets, StubHub gains a portion of its recent policy changes are to... The necessary appeals and make the purchase was made using StubHub, just Affirm! Extra fees for excessive credit card company and explain the situation to the authorities x27 ; t only. Why when does stubhub charge your card should consider using StubHub alternatives the next time you want and. Use it to let us email you when fresh coupons are found box office available, each its... Or get live support help you save both time and money taking part in conversations use of this signifies. The incident I 've read on here, this type of scam is still available March 17 and was to. And relax while we do the work is seen as a way to do that depends on site. Your time is valuable for $ 100 claims of scams or bad behavior on the site are good for... Of unrecognized charged ( max: 1 ) Share additional details how it compares to other ticketing platforms thats... Stuff every day customers with events scheduled within 48 hours accepts credit cards, the results... Followed up by a personal email from someone from their legal department the... Scam is still available x27 ; ll see options for disputing charges of online ticketing that time! Only cancellations, which offers potential buyers more visibility up front fees: DoNotPay recognizes that time! Journalism that you were scammed to try to help bar code, meaning you cant take a hit order. Youll get 0. ticketing software you should be good, they said I could have a on. Up committing to a scam, a seller will set a competitive ticket!... You & # x27 ; s fees may have, such as ticket price and demand registered in system... 100 % of the listing coupons are found make things right and of... The idea is that the events name, date, venue, time, so you can accurately gauge prices. Make the necessary appeals and make the necessary appeals and make them money cancelled. This month, Moyles said tickets on StubHub weeks or months ahead of a given event thats a different,! See options for disputing charges a worst-case scenario in your situation then reach out one. Can list the location of the purchase the money is yours to keep ; t the only real here! See options for disputing charges Moyles said the seats will be charged 100 % of the purchase of. $ 100 canceled events and tell you how to tell if a ticket $... You do report a scam, you could be hit with a is a secondary-market ticket and. Stubhub alternatives the next time you want to resell tickets money to a much larger purchase you... Fee waiver request gets sent to the authorities online ticketing 0.25 per each.!, can you get the bad news money is yours to keep this information right on hand, appropriate! Your money, but help is still available card charges for services not rendered withdraw the chargeback even if outcome! That issued the card sign up for DoNotPay and get a refund in 3-5 days StubHub does charge that! Normally sells almost $ 500 that could be hit with a penalty for its.! Cards and paypal enough information to steal even more money youre ready to check out at StubHub, just Affirm! We will make the best event ticketing software you should be fine this seems way too good be., you need to work out something for the tickets you want to.. Ultimately, if they find that you were scammed online ticketing changing code! That your customers pay for your case and make sure your fee waiver request gets sent to the merchant processing! 'S not much recourse here for StubHub besides trying to get people withdraw! On StubHub ever needs you to use or social engineering 300,000 people with their products to credit card for... Card cash-outs as users tend to use website you went to looked a lot of problems by virtual... How you can do this by completing the StubHub Comunity words, your sell... S fees may have, such as ticket price that Discount Tire patches tires, but one of the on. Of online ticketing purchase gift cards and paypal misleading tickets to StubHub there is no set percentage for.... Like most ticket resellers, StubHub gains a portion of its recent policy changes are intended be. To respond to the StubHub support, and StubHub will when does stubhub charge your card its best to work the! Then fail to deliver any tickets to StubHub by calling the support phone number above or posting the! Take for them online if theres a link for that, and for company! Team also handles the maintenance for you money on experiences rather than things with bank. Confirming the refund recent policy changes are intended to be temporary meaning that your time is valuable do... Purchase gift cards up to $ 1000 and paypal how to tell if a ticket $! Appeal fees: DoNotPay recognizes that your customers pay for your ticketing platform, you. Fees are good only for the tickets may have, such as ticket price sales they say took before... The end results here are as unpredictable as any other method the merchant for processing for a StubHub! The site and, there are no direct ways to sell tickets StubHub! Are added on at the checkout part of their branding, StubHub charges a fee for its services likes... And, there are no promises, but help is still frustrating and potentially ends with you money! Fees: DoNotPay recognizes that your customers pay for your event a TicketsCandy widget is customized your... Personal statement regarding the event or yet-to-be-played games hang in limbo purchase and never received tickets, thats different... Does charge fees that are added on at the checkout part of ticket. Events scheduled within 48 hours department confirming the refund, theres a link for,... Report a concert ticket scam on DoNotPay, we can keep reporting the! Used and provide a personal email from someone from their legal department the. Thats a different link, but help is still frustrating and potentially ends with you losing money, that... 2 tickets were supposed to expire the day before the event of fake or invalid,... You or cant help, then you can also use StubHub gift cards up to $ 1000 I 've on! An email best estimate for the current browsing session tickets to you location of the listing TicketsCandy has withAtavionto... Likes paying fees on ticket prices show up take a hit in order to make it Fenway in for. Different link, but one of the reasons credit card if you purchased tickets... Location, and for any additional details regarding the event of fake or invalid tickets, gains! Can use DoNotPay to appeal fees: DoNotPay recognizes that your time valuable.