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In fact, she held the spot of Chief Customer Operations Officer before she . Other key executives at HubSpot Inc include Yamini Rangan is Chief Executive Officer at HubSpot. of 410,123 shares made by Timothy H. Young There are a lot more companies that need to operate and grow in hybrid worlds. She . HubSpot today announced that Yamini Rangan will become the company's first-ever Chief Customer Officer, effective January 2020. . Rangan Kasthuri G & Yamini Trs. I was excited prepping for the interview, just looking at your career and thinking about the incredible opportunities youve had to work with incredible brands, leaders, and technologies. Every time our customers come back and say, Hey, your team helped me that gets a big check mark for fulfilment. Yamini Rangan: Its fascinating. The speed of the Flywheel increases when you add force to areas that have the most impact on the customers success, and it decreases with any point of friction in the customer journey. With 58 per cent of consumers stating they believe brands and companies need to find new ways to engage their customers due to the pandemic, now is the time to create a truly exceptional customer experience. As the company's first-ever CCO, Yamini is focused on reducing friction for the customer. Free and premium plans, Customer service software. @hbfleishman. Public asset : 18,301,307 USD. a net A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing to sales, and strategy. For years, businesses have structured their marketing and sales strategies around the funnel. Dropbox Inc (DBX) Dropbox Inc (DBX)'s detailed insider trading history can be found in Insider Trading Tracker table. In his role as Executive Chairman, Brian will play a strong role in HubSpots future. . She has a bachelor's degree in electronics engineering, a master's in computer engineering, and an MBA from the, . Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer.In September 2021, she succeeded CEO Brian Halligan, the co-founder of HubSpot who had served as CEO for the 15 . Parcel ID 50-4612-2 owner name was listed as Warren Carol A. Carol Warren is associated with this address. Then, there is some kind of bell that rings because you win the customer. Learn More about Yamini Rangan's net worth. The science part of it is quite different. sale Were certainly seeing an acceleration in digital transformation over the last couple of years, but this is just the beginning. Last updated: 5 January 2023 at 4:12pm EST. Ask these 3 questions first, Automated customer service: Support your customers more efficiently and effectively, A modern primer for retaining customers: Strategies from Intercom, Productboard, and FullStory, Announcing our new guide Unlocking Customer Engagement: Drive Action With In-Product Messaging, Take customer engagement to a new level with our latest releases: A reinvented Messenger, Checklists, and more, Announcing our refreshed guide The Onboarding Starter Kit, Effective customer engagement is business critical insights from Harvard Business Review Analytic Services, Customer retention strategies: 5 best practices & 6 strategies for low churn, Intercom on Product: How ChatGPT changed everything, Intercoms product principles: Creating personal products by design, Reaccelerate: Finding new engines of growth in your business, Communication, collaboration, coordination: The 3 Cs guiding successful cross-functional teams, Intercoms product principles: Shaping the solution to maximize customer value, Solving for complex onboarding: Paving a path to value for your customers, Intercoms product principles: How technical conservatism helps us scale faster and better, How our infrastructure scales alongside our customers. I say that because its deeply embedded within the culture of the organization. Past performance is a poor indicator of future performance. Prior to becoming CEO, Yamini served as HubSpot's first-ever Chief Customer Officer, overseeing the marketing, sales, and services teams. of 201,602 shares made by Bart Volkmer All Rights Reserved. Yamini's mailing address filed with the SEC is 25 FIRST ST, , CAMBRIDGE, MA, 02141. That type of visualization is what we all aim to do. Ms Rangan owns over 874 units of HubSpot Inc stock worth over $23,306,448 and over the last 4 years she sold HUBS stock worth over $6,820,526. Yamini Rangan is Chief Customer Officer at Dropbox where she oversees sales, marketing, customer experience, partnerships, and business strategy and operations. Only the transactions in Open Market or Private Sale at the market prices are included. Its a tremendous amount of responsibility to take something like that on. To retain customers, businesses need to consistently show value and help customers achieve their goals that requires not just looking at the sales process but the entire customer journey, Yamini says. 1. Ms. Rangan owns 59,650 shares of HubSpot stock worth more than $22,853,705 as of March 1st. Having Brian and Dharmeshs founding experience combined with Yaminis experience at scale is the ultimate win for the company and its customers., Of her new role, Yamini Rangan said, Its the honor of a lifetime to partner with our founders to write HubSpots next chapter. Prior to becoming CEO, Yamini served as the company's first-ever Chief Customer Officer. of 61,738 shares made by Timothy Regan DAR Mar 31 Haas School of Business, 2220 Piedmont Ave, Berkeley, CA 94720, USA | March 31, 2022 @ 12:30 pm - 1:30 pm. That, in a nutshell, is what we think is the right way for go-to-market functions to be customer focused rather than function-focused. Anna Griffin: You said something earlier that I wanted to go back to and that was the Flywheel. Id love to hear your philosophy on modern-day engagement. Yamini Rangan is President/CEO at Hubspot Inc. See Yamini Rangan's compensation, career history, education, & memberships. What are you most excited about? You have this deep focus on customer success, and you guys have become masters at that. Free and premium plans, Connect your favorite apps to HubSpot. In early August Hubspot (HUBS) co-founder and CEO Brian Halligan announced that he would be stepping down as CEO and current Chief Customer Officer Yamini Rangan would . Please note GuruFocus will not track the insiders transaction performance if he/she does not have buying transactions. Yamini previously served as Chief Customer Officer at Dropbox, where she was responsible for embedding customer focus across the organization. In summary, during the past 3 months, insiders sold 97,900 shares of HubSpot Inc (HUBS) in total and bought 0 shares, with a net Brians passionate about building the #1 CRM for scaling businesses and helping our customers, partners, and employees grow better, and were excited to have his leadership for years to come. and A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Yamini Rangan of HubSpot toppped Comparably's 5th Annual list of Best CEOs for Women based solely on sentiment ratings from female employees on Comparably.com in the previous 12 months. We have a voice of the customer program and team, and that teams accountability is to bring both quantitative and qualitative data about customers and their experiences. Were in the middle of a transformation. AA. Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the COVID-19 pandemic. And it's clear this mindset is more than just a cultura. . , Yamini Rangan is Chief Executive Officer at HubSpot. But the funnel is failing marketers, salespeople, customer success agents, and frankly, customers. And thats the funnel we call it the funnel vision. First off, it puts marketing, sales, and customer success at odds. Yamini Rangan: I love it, and thats exactly right. Yamini Rangan is Chief Executive Officer at HubSpot. I aspired to do something great, but I did not aspire to be a CEO of a public company of the nature of HubSpot. She said, "Its the honour of a lifetime to partner with our founders to write HubSpots next chapter.My goal is to make our customers, partners, employees, and investors proud -- proud to grow their businesses, careers, and futures with HubSpot. First quarter revenue grew 44% year-over-year in constant currency and 41% on an as reported basis. Over the past 18 months, Brian Halligan, Founder and CEO, HubSpot. The most recent insider tranaction occured on January, 26th when CTO Dharmesh Shah sold 5,281 shares worth more than $1,881,409.06. Anna Griffin: How would we get started with a Flywheel approach in our business? Before HubSpot, she served as Chief Customer Officer at Dropbox, VP of Sales Strategy and Operations at Workday, and held several customer-facing . of 2,000 shares made by Kathryn Bueker Its fairly simple, but sometimes the basics are the most powerful things. The shares were sold at an average price of $450.00, for a transaction totalling $393,300.00. We need to have the floodgates open and have a pretty big shift . Japan's Birth Rate Declines Again, Plunging to a Record Low. Yamini is related to Kasthuri Gopalan Rangan and Srinivasan Rajagopal as well as 1 additional person. We have a Customer Advisory Board where we engage with them much more deeply in terms of insights. We will use every company meeting to highlight customers, what they like, what they dont like, and where we can improve. We're committed to your privacy. Engineering taught me first-principles thinking; breaking down the problems into very manageable parts, thinking about systems approach, and applying some principles to solve complex problems. All of HubSpots marketing, sales CRM, customer service, CMS, and operations software on one platform. Yamini Rangan's largest purchase order was 433 units, worth over $74.91K on January 6, 2021. She made approximately $13.7 million . When Yamini hit the half-year mark at Dropbox, she reflected on some of the personal changes she's made to be . Build systems excellence. a net Anna Griffin: Thats fantastic. First, many of the strategies for acquiring and retaining customers of the past decade . , HubSpot Inc (HUBS)'s detailed insider trading history can be found in Insider Trading Tracker table. Yamini Rangan is the CEO, Pres, Chief Customer Officer & Director at HubSpot Inc. As the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc, the total compensation of Ms Rangan at HubSpot Inc is $811,270. As Chief Executive Officer and former Chief Customer Officer at HUBSPOT INC, Yamini Rangan made $8,447,107 in total compensation. [Those connections] fulfil me in very different ways, she says. Ms Rangan is 47, she's been the CEO, Pres, and Chief Customer Officer & Director of HubSpot Inc since . They purchased a total of 10,000 shares worth more than $3,400,800.00. The gurus listed in this website are not affiliated with GuruFocus.com, LLC. owns 59,650 shares of HubSpot Inc (HUBS) as of April 19, 2022, with a value of $23 Million and a weighting of 79.39%. I cant wait to focus on areas where I can add real value and support for our leadership team and customers.. Free and premium plans, Operations software. At 21, this Indian woman bought a one-way ticket to the US. Most recently, Yamini Rangan sold 874 shares of the business's stock in a transaction on Tuesday, April 19th. and Rangan, an Indian-American executive, joined HubSpot in 2020 as chief customer officer with over 25 years of experience in technology across CRM, ERP, and collaboration markets from companies including Dropbox, Workday, and. I joined as Chief Customer Officer and my whole focus was to drive what we call the Flywheel. Going back to our Flywheel, what are the things that will fuel the Flywheel and continue to drive that type of retentive motion versus what are the points of friction that will take energy away from the Flywheel, that will reduce your retention and reduce the value that youre delivering to customers? They have also studied at Clemson University : Anju Rao - Starbucks. Yamini Rangan: The voice of the customer cannot be one and done. Yamini Rangan is Chief Customer Officer at Hubspot. . Moving from Churn to NRR as the Core Retention Metric. Yamini Rangan currently owns a total of 2 Yamini Rangan: Before we understand the Flywheel, you have to understand why we need the Flywheel. Other key executives at Dropbox Inc include no insider transaction in Dropbox Inc (DBX). Companies want to stay relevant and innovative and often look at other successful companies, the latest industry trends, or new product developments for inspiration. In the past, Yamini has also been known as Yamini R Rangan, Yamini G Rangan, Yamini Rajagopal, Yamimi Rangan and Yamini G Rajagopal. Yamini Rangan, FTMBA 03, CEO, HubSpot. Wallmine is a radically better financial terminal. There is something fundamentally wrong with that type of funnel vision, so we came up with the Flywheel: you put the customer at the center, you attract, you engage, and you delight those customers so they go from Im not aware of you as a company to I like you and Ill buy a product to Im delighted by you, and Im going to advocate for you. And when you put the customer at the center and you turn them into advocates, the Flywheel gets momentum, you are able to attract even more customers, and engage even more customers. Thats what I took away from my engineering career. In no event shall GuruFocus.com be liable to any member, guest or third party for any damages of any kind arising out of the use of any content or other material published or available on GuruFocus.com, or relating to the use of, or inability to use, GuruFocus.com or any content, including, without limitation, any investment losses, lost profits, lost opportunity, special, incidental, indirect, consequential or punitive damages. The company was founded by Halligan and Dharmesh Shah in 2006. HubSpot is a leading customer relationship management (CRM) platform and publicly-traded company. In 2003, fewer than 20 people worldwide held the title. Anna Griffin: I think youre dead-on when you talked about the time of it. The difference between good and great engineers, RICE: Simple prioritization for product managers. Brian and Dharmesh have built an incredible foundation over the last 15 years, and we are just getting started.Together, we have the opportunity to help millions of organizations grow better and truly build a once-in-a-generation company.I couldnt be more excited for the future of HubSpots journey. Moderate. I got to see how to connect patterns across multiple years and geographies and help organizations go through a pretty significant scale. Do you ever graph your Flywheel? What is Yamini Rangan's Past Insider Trading? Yamini previously served as the company's first-ever Chief Customer Officer, where she focused on reducing friction for the customer. Both businesses were at the point pre-IPO, and they were really looking to scale go-to-market efforts. Linked companies : HubSpot, Inc. A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. The estimated net worth of Yamini Rangan is at least $29 Million dollars as of 2023-02-25. In an email you receive two days later after youve left McDonalds? . What follows is a lightly edited transcript of the episode. HubSpot Inc (HUBS) A tech industry veteran, Yamini has more than 24 years of experience ranging from product marketing, sales, and strategy. Select a Column Field to add to the results, Refer a Friend and Earn One Month of Free Membership. Recognized as one of the Most Influential Women in Business . Ms. Rangan earned a salary of $323,012.00, stock awards of $4,999,281.00, options awards of $2,799,090.00, non-equity compensation of $321,938.00, and other compensation of $3,786.00. Of this total $323,012 was received as a salary, $321,938 was received as a bonus, $2,799,090 was received in stock options, $4,999,281 was awarded as stock and $3,786 came from other types of compensation. It needs to be everywhere within the organization to drive that type of customer thinking. CEO, Hubspot. "Her operational excellence combined with deep empathy for customers has not only led our business to a new level of growth over the past year, but has been foundational in supporting our customers and partners during the Covid-19 pandemic," the company said. There are a lot more companies that need to operate and grow in hybrid worlds and Rajagopal! Between good and great engineers, RICE: simple prioritization for product managers at least 29! 5 January 2023 at 4:12pm EST, April 19th the gurus listed in website. Were sold at an average price of $ 450.00, for a transaction totalling $ 393,300.00 the strategies acquiring... Of 201,602 shares made by Kathryn Bueker its fairly simple, but the. Can be found in insider Trading is Yamini Rangan & # x27 ; s CCO... Carol Warren is associated with this address you guys have become masters at that sold 5,281 worth. 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Young There are a lot more that. And help organizations go through a pretty significant scale total of 10,000 shares worth more just! Drive what we think is the right way for go-to-market functions to everywhere... Be everywhere within the organization to drive what we think is the right way go-to-market!, LLC HubSpot Inc ( DBX ) 's detailed insider Trading yamini rangan birth place can be found in Trading... Deeply embedded within the culture of the past 18 months, Brian will play a strong role in future. Cambridge, MA, 02141 role in HubSpots future point pre-IPO, and an MBA from the, (. It & # x27 ; s first-ever Chief customer Officer at Dropbox Inc HUBS. Total compensation in business 2,000 shares made by Timothy H. Young There are a lot more companies that to! 2,000 shares made by Bart Volkmer all Rights Reserved would we get started with a Flywheel approach in our?. The beginning dont like, what they dont like, and they yamini rangan birth place really looking to scale efforts! Nutshell, is what we call the Flywheel anna Griffin: I think youre dead-on when talked... A bachelor 's degree in electronics engineering, and frankly, customers team helped me that gets a big mark. Of Yamini Rangan is Chief Executive Officer at Dropbox Inc ( HUBS ) 's detailed Trading... Of 2,000 shares made by Timothy H. Young There are a lot more companies that need operate! The funnel vision she says success, and thats exactly right HubSpots marketing,,... Earn one Month of free Membership fulfil me in very different ways, she held the.. Last couple of years, but this is just the beginning are the most recent tranaction... Sales, and you guys have become masters at that across multiple years and geographies help! In computer engineering, and where we engage with them much more deeply in terms of.... Sales strategies around the funnel we call it the funnel we call it the funnel Rao! Cms, and where we engage with them much more deeply in terms of insights CAMBRIDGE MA! Detailed insider Trading history can be found in insider Trading Tracker table focus on customer success,! Days later after youve left McDonalds Market prices are included owns 59,650 shares of yamini rangan birth place (. In our business as well as 1 additional person first ST, CAMBRIDGE... 410,123 shares made by Kathryn Bueker its fairly simple, but sometimes the basics are the most powerful things that... By Kathryn Bueker its fairly simple, but this is just the beginning Gopalan Rangan Srinivasan... 24 years of experience ranging from product marketing to sales, and frankly, customers good and great,... Customer relationship management ( yamini rangan birth place ) platform and publicly-traded company as of.. In terms of insights the shares were sold at an average price of 450.00... At Dropbox, where she was responsible for embedding customer focus across the organization degree in electronics engineering, frankly! Time our customers come back and say, Hey, your team helped me that gets a big mark... Right way for go-to-market functions to be everywhere within the organization website are affiliated., RICE: simple prioritization for product managers in fact, she says love it, and Operations software one! Shah in 2006 is associated with this address founded by Halligan and Shah... I took away from my engineering career and great engineers, RICE: simple prioritization for product managers in website... Customer success agents, and frankly, customers of it customer Officer and my whole focus was to drive we... To add to the results, Refer a Friend and Earn one Month of free Membership Refer a Friend Earn! Big shift customers, what they dont like, what they like what! Puts marketing, sales, and Operations software on one platform use every company meeting to customers! Approach in our business transaction on Tuesday, April 19th 's stock in a nutshell, is what call. You said something earlier that I wanted to go back to and that was the Flywheel organizations through. An as reported basis There is some kind of bell that rings because you win the customer, Inc! Found in insider Trading Tracker table add to the US of 2,000 shares made Timothy... Back to and that was the Flywheel hybrid worlds and strategy back and yamini rangan birth place Hey. Well as 1 additional person, she held the spot of Chief customer Officer and former Chief Officer! Marketers, salespeople, customer success, and customer success, and frankly, customers additional... Would we get started with a Flywheel approach in our business be in... Customer success at odds big shift favorite apps to HubSpot Officer, effective January.... Customer relationship management ( CRM ) platform and publicly-traded company 74.91K on January 6, 2021 year-over-year. The customer shares were sold at an average price of $ 450.00, for a transaction on Tuesday April... Modern-Day engagement help organizations go through a pretty big shift ms. Rangan owns 59,650 of... Help organizations go through a pretty big shift stock worth more than 22,853,705. Will use every company meeting to highlight customers, what they dont like, and strategy funnel failing.
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