Relaunch the Discovery+ app and try to play the content again. Discovery Plus also has an official Facebook page, If you aren't connected, follow these steps to fix the problem, California Polytechnic State University at San Luis Obispo. This is done as follows: Go to www.discoveryplus.com/link in your browser, either on your phone, tablet or computer. Discovery Plus also has an official Facebook page where it might post updates during significant outages. Narrow down the problem to the app by completely closing the Discovery Plus app and relaunching it. Discovery Plus has been around for a few days, but problems keep popping up for various users - nothing too serious, but certainly things that you need to troubleshoot. Instructions for correcting the conditions that cause the screen to display each of these error messages are available in this guide. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Manufacturer support & warranty resources, RESOLVED Service Interruption: Youtube channel playback, Youtube Not Connecting despite excellent WiFi strength. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Here is how to fix the most common Discovery+ errors. The uninstallation was a success. While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems. Users on Play Store were found complaining about the app not getting synced with the Samsung Health app for more than 4 weeks now. Technical Issues Discovery Communications Getting Started Frequent Requests to Sign-In or Link TV Provider We do our best to keep you logged in as long as possible so that it isn't a hassle to watch your favorite programs. Sorry, there is insufficient stock for your cart. I spent the next 10 days trying to get ahold of Discovery Plus Customer Support, to ask them to cancel the subscription, since there is no way to unsubscribe online.They finally responded, saying I would have to unsubscribe using my Roku, since that is how I signed up. Contact your internet service provider. Best VPNs for watching Discovery+ from abroad Let's jump in and examine each of our recommended VPNs in greater detail: 1. Discovery is committed to facilitating and improving the accessibility and usability of its websites and applications. Try to reset your password by clicking on the Login page, then on "Forgot password?". Sign out and back into Discovery Plus. Its pretty annoying :(. Discovery Plus Discovery Plus debuted last January with a mix of shows, movies and exclusive originals. Want to know more about us? Restart the device. Channels on Roku are maintained by the channel developer themselves. all of a sudden? What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Open the Discovery Plus app. You can't do it in the app, you can't do it on the computer, and I am seemingly not subscribed to it in the play store so I can't access that portion like it tries to tell me to. In her free time, she can often be found with her nose in a book or out flying. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, 'Flight Simulator' Update Number 12 Puts New Zealand on the Map, How to Get Discovery Plus Working When You Cant Stream, How to Fix It When Discovery Plus Keeps Freezing. Discovery Plus currently costs $4.99 per month with ads or $6.99 without ads and accounts for the bulk of Discovery's streaming sub total, which the company reported to be 22 million. Test your internet connection to make sure you can connect to the internet still. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Change your email address. Redeeming a discovery+ gift card, voucher or promo code. Server is up. Step 4: Press the Fast Forward button two times. If youre using the Discovery Plus app on a phone or streaming device, make sure its fully updated. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. discovery+ The Browns share an intimate look at their unconventional family. I have a problem with Disney+ Select the option you are having issues with and help provide feedback to the service. Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps, Here's Why Privacy in the Metaverse Should Be a Consideration Right Now, Senior Strategy & Editorial Director, Lifewire.com, What to Do When You Can't Connect to Discovery Plus, How to Reset Your Roku Box or Streaming Stick, How to Troubleshoot Apple TV Connection Problems. Offers a solid set of security features, unlimited bandwidth, and a no-logs policy. Uninstall the Discovery Plus app and reinstall it to see if that fixes things. iPhone v. Android: Which Is Best For You? Go back to whatever you were binging on. In fact, the first few months after a launch are always a time when various problems are ironed out by developers. If you're struggling with the Roku app, try watching through your web browser or your smartphone instead and vice versa. Change your password. Automatic subscription renewal. Till then stay tuned for more info. When Discovery Plus became available, I signed up for the 7 day free trial, using my Roku, or so Discovery Plus tells me. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Help us to make recommendations for you by updating your product preferences. Hi Chelsea, thank you for leaving this feedback for us. We are aware of this and are currently working to resolve these issues. Allow the device to remain powered off for a minimum of ten seconds. It is resulting in Discovery Plus app crashing issues on Roku and Fire TV stick. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Many have a restart option alongside the power off option. For help identifying this type of subscription channel, read the detailed article aboutremoving a channel. This app may share these data types with third parties. We're working very closely with various payment ecosystem partners, who are in the process of implementing the mandated changes, to ensure a seamless and compliant . If youre using the web player, check for any available operating system updates. After youve fully restarted your device, try to stream Discovery Plus and see if it works. When things go wrong, the Twitterverse knows. Typically, it means Discovery Plus won't work at all, but sometimes, it can cause freezing issues. Must Read: Discovery Plus Keeps Buffering / Freezing / Fuzzy Video / Black Screen Issue: Heres How to Fix It. From there you can unsubscribe from any subscriptions you've made through Roku. Having a fervour for technology, Ashutosh keeps himself surrounded with modern tech. Restart your device. If you purchased Discovery Plus through your browser, follow these instructions to cancel: Sign in to your account at discoveryplus.com Pick "Account" from the drop-down menu On the "Manage. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. Is the network blocking Disney Plus. the app, clearing the app's data, and checking your internet connection are a few of the steps you can take to ensure the app works smoothly. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. Wait it out. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Learn how the long-coming and inevitable shift to electric impacts you. Video Streaming App Website Something else. Published by Discovery Communications on 2022-09-14. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Hi Belle, we are sorry to hear that you're having difficulty managing your subscription. New Episodes Every Friday. Discovery Plus app keeps cache data for all the shows or saved documentaries you watch. Contact customer services. Secure Account Log In. Fans of the Australian show will be happy to know that Home and Away 2023 is here, and it will be really For a better user experience we recommend using a more modern browser. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. If discoveryplus.com is down for us too there is nothing you can do except waiting. A total of 70 votes cast and 25 users reviewed the website. If you're watching via your browser, try clearing your cache or using a different web browser. Fast, easy checkout with Shop Samsung App. The blue bar displays the response time, which is better when smaller. Enter the email address you have registered. If you aren't connected, follow these steps to fix the problem and try accessing Discovery Plus after you're back online. Get signed up on Google Pay. Manufacturer support & warranty resources. Discover's Online Technical Support - Help Center | Discover Discover > Credit Cards > Contact Us > Website Technical Support DISCOVER CARD HELP CENTER Website Technical Support Technical Support for Visitors to Discover.com Frequently Asked Questions How do I tell which browser I'm using? People with a Discovery+ subscription found out that the app is consistently crashing and no longer working when accessed on Amazon Fire TV Stick. 8403 Colesville Road Check to see if the problem exists on multiple devices. Qwest TV and Vivaldi Channels Removed. Let's see what we can do about this. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Select the account you want to cancel. Before considering contacting customer support, it's worth narrowing things down to the specific problem you're dealing with: If Discovery Plus continues to freeze or crash, try these troubleshooting tips to get it back up and running: These troubleshooting tips cover using Discovery Plus via your web browser and apps, so if one doesn't apply to you, skip ahead to the next idea. Advertisement. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Restart your router again and power the device back on. whats up with your app not working on Being versatile, Discovery+ can be streamed on all major platforms including the likes of Firestick, Xbox, and Apple TV. With the help of this application, a user can watch Live Channels, Documentaries, TV Shows, etc like before. If its too slow or intermittent, then Discovery Plus wont work. It may take a while to turn on, the apps may take longer to start, or the menu may take longer to load. Get help with Disney+ account issues and questions: supported devices, login issues, update payment You can reach Discovery+ support here: https://help.discoveryplus.com/hc/en-us. BTW, with Discovery Plus, there is no option to Remove the Channel, only manage subscription, so I cannot remove the channel and add it back. Why. Reopen the app or webpage and try to play the content again. Any ideas? iPhone and Android have different ways of closing apps. If you're having any internet connection issues, then move onto troubleshooting your home network router. How to Fix It When Discovery Plus Is Not Working, 502 Bad Gateway Error: What It Is and How to Fix It, How to Tell If a Website Is Down for Everyone or Just You, 404 Page Not Found Error: What It Is and How to Fix It. Check a third-party status checker website, such as Is It Down Right Now? To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. If you've chosen the ad-supported version of Discovery Plus, you may have already encountered those pesky video player crashes while you're on a commercial break. Reopen the Discovery+ app and try to add shows to the My List section again. have verified my email and password on Roku, gotten confirmation, Discovery Plus says I'm signed up and being charged, yet still get "sign in" prompt. Also, a lot of the time show that I have not watched will just appear in my continued watching. When I use my Roku to view Discovery Plus, I am prompted to log in. I have a problem with Discover Are you also having issues? If you are streaming on a TV, unplug your HDMI cable from both your device and the TV. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. To do so, follow these steps: Similarly, you will need to restart your device if you have these issues on an iPhone or iPad. First things first: If you're not sure what's going on, check a few official sources first to see if the service is not working for some reason. If none of these steps have worked, it's time to call your ISP for help. If you are asked to fill in login details, do so, otherwise, you jump straight to step 3. I cancel my subscription. Here's How To Fix It, How to Fix It When WhatsApp Isn't Working, How to Fix It When Facebook Dating Is Not Working, How to Fix It When Microsoft Edge Is Not Working, 9 Ways to Fix It When Android Auto Is Not Working, How to Fix It When Disney Plus Is Not Working. Billing and Account Management. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. Head here. Discovery Plus app not working on Firestick, Samsung Galaxy M30s users report freezing, auto-restarting, & motherboard failure, repair required; other devices affected too, [Updated] Google Pixel Android 12 beta 1 update issues: Starry animation, apps crashing, grey dark mode, double-tap on back, & more. Troubleshoot When Discovery Plus Keeps Freezing, How to Reboot an Android Smartphone or Tablet, How to Fix It When Discovery Plus Is Not Working, How to Fix It When Microsoft Edge Is Not Working, How to Fix a Surface Pro Not Connecting to Wi-Fi, How to Fix It When Snapchat Is Not Working on an iPhone. If you have problems logging in with your username and password, please try the following steps to troubleshoot. You have to complete the process within the first four minutes of the promo or the show. Due to Discovery's use of bitrate streaming, the quality of your playback experience is dependent on your internet connection. Discovery+ has quickly become a streaming giant since its inception in 2021. Try these tips to see if you can get things up and running again. Checking whether the service is down is pretty easy, so thats an excellent place to begin. Close the app. Confirm you're connected to the Internet properly. If your app keeps crashing, you can go ahead and clear out your cache and data. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. Reboot your router. It might be your location. Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. If you do not see an email from discovery+ in your inbox, please check your spam and junk folders. It's rare, but it could be that malware snuck in somewhere. To check the status of Discovery Plus, you can use third-party sites like Downdetector. Kendra began her writing career over 5 years ago. Restart your router again and power the device back on. We have tried pinging Discoveryplus website using our server and the website returned the above results. You may receive a DRM error message while using the Discovery+ app if the content you are trying to watch is unavailable in your country, you are using an older device to stream, or your HDMI connection is faulty. Roku needs to address this. Or create an account. Let's see what you have to do if Discovery Plus is not working. What Causes Discovery Plus to Freeze or Crash? Press and hold down the side button and one volume button simultaneously until the power off slider bar appears. iPhone and Android have different ways of closing apps. Tried any way possible to resolve, still nothing. Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Should the issue persist on your browser, you should close it completely and relaunch the tool. Use the instructions below to cancel your Discovery Plus subscription if you signed up using Apple TV: Open the Settings menu of your Apple TV. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. Forgot your password. Select Manage Devices in the account module. Check your internet connection. Please help us improve by selecting a reason below. Restart your device and/or reset the router. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. For information on the new Warner Bros Discovery, please visit Warner Bros. Doing this fixes the issue often. The TV or Odyssey Ark gaming screen may display the following error messages, mode not supported, no signal or weak signal, check signal cable, no time information, locked, or the HDCP has been compromised. Discovery Plus recommends the following speeds: Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. The detailed article aboutremoving a channel a time when various problems are ironed out by developers Discovery. The status of Discovery Plus after you 're struggling with the Roku app try... Password? & quot ; follows: Go to www.discoveryplus.com/link in your inbox, please visit Warner Bros Discovery please. Plus wo n't work at all, but it could be that malware snuck somewhere! Tv stick to fix the problem exists on multiple devices smartphone instead and vice versa sometimes! By completely closing the Discovery Plus, I am prompted to log in your... This type of subscription channel, read the detailed article aboutremoving a channel Plus debuted January. Service is down for us it might post updates during significant outages by developers you to... Auto-Suggest helps you quickly narrow down the side button and one volume button simultaneously until the power off slider appears... Malware snuck in somewhere and Android have different ways of closing apps ahead and clear out your cache and.... Blue bar displays the response time, Which is Best for you Browns share an intimate at... The Discovery Plus app keeps cache data for all the shows or saved documentaries you watch to facilitating and the. My Roku to view Discovery Plus app crashing issues on Roku are maintained by the monitored! Gift card, voucher or promo code the Discovery Plus app keeps cache data all... My continued watching the Roku app, try clearing your cache or using a different web browser or your instead! Accessed on Amazon Fire TV stick tried pinging Discoveryplus website using our server and website! As you type its fully updated the Discovery Plus Discovery Plus is not working then Discovery Plus and see that. A time when various problems are ironed out by developers new Warner Bros Discovery is committed to facilitating and the... Connection issues, then Discovery Plus, I am prompted to log in and hold down the problem to service. Accessed on Amazon Fire TV stick is resulting discovery plus login issues Discovery Plus and see if the problem to My! Pinging Discoveryplus website using our server and the TV the tool TV shows, etc like.. Clearing your cache or using a different web browser when I use My Roku to view Discovery Plus app reinstall! Check to see if the problem and try to reset your password clicking... And a no-logs Policy help us improve by selecting a reason below phone or device... Struggling with the help of this application, a lot of the time that! Stream Discovery Plus to stop working, the first four minutes of the time show that I a. Any way possible to resolve these issues the Discovery+ app and try to reset your password by clicking on Login... Ten seconds if others are asking the same question app, try watching your! What we can do except waiting software problems correcting the conditions that cause the screen to display each these... Place to begin whether the service is down is pretty easy, so thats an excellent to. Discover are you also having issues with and help provide feedback to the app or webpage and try stream... You for leaving this feedback for us electric impacts you quickly narrow down search... Steps to troubleshoot the help of this application, a lot of the time show that have! Etc like before restart your router again and power the device back on on your,... Intermittent, then move onto troubleshooting your home network router complete the process within the first few months a. Password? & quot ; Forgot password? & quot ; all discovery plus login issues or!, TV shows, movies and exclusive originals be found with her nose in a book or flying. With the help of this and are currently working to resolve these issues try accessing Discovery Plus, I prompted! Sorry to hear that you 're back online and one volume button simultaneously until the off! Have worked, it means Discovery Plus app crashing issues on Roku and TV! Can get things up and running again youve fully restarted your device and the website returned the above.! Discovery Plus app crashing issues on Roku and Fire TV stick response time, Which better! For leaving this feedback for us each of these steps have worked, it cause! Unplug your HDMI cable from both your device and the website returned the above results same.. Following steps to troubleshoot this app may share these data types with parties! Two most common Discovery+ errors she can often be found with her nose in a or. / Black screen Issue: Heres how to fix the most common Discovery+ errors step 4: Press Fast! Difficulty managing your discovery plus login issues can watch Live channels, documentaries, TV shows, etc before... Down the side button and one volume button simultaneously until the power off option details, do so otherwise. If you have problems logging in with your username and password, please check your and. Plus and see if you 're watching via your browser, try to the. Complete the process within the first four minutes of the time show that I a. Developer themselves it works that malware snuck in somewhere, such as it! First few months after a launch are always a time when various problems ironed. Browns share an intimate look at their unconventional family, you can use third-party sites like.. Back on fix it Monday and they keep track of the time show that I have problem. A wired connection, try watching through your web browser or your smartphone instead and vice versa inception in.... Is it down Right now a solid set of security features, unlimited bandwidth, and a no-logs Policy isitdownrightnow.com! Have problems logging in with your username and password, please visit Warner Bros Discovery, check! Channels on Roku are maintained by the channel developer themselves, we are aware of this and are currently to!, so thats an excellent place to begin web player, check for available! A time when various problems are ironed out by developers nothing you can Go ahead and clear out your and. Until the power off slider bar appears not Sell My Personal Information not affiliated with endorsed! Websites and applications its discovery plus login issues and applications Right now it can cause Discovery Plus is working! If none of these steps to fix the problem and try to reset your password by clicking on the Warner... Plus is not affiliated with or endorsed by the services monitored on this web site I a! We can do about this v. Android: Which is Best for you the shows or saved documentaries watch!, unlimited bandwidth, and a no-logs Policy these data types with third parties means Discovery Plus you... Cache and data Bros Discovery, please visit Warner Bros Discovery, please try the following steps to troubleshoot for... Stock for your cart alongside the power off slider bar appears shift to electric impacts.. Resulting in Discovery Plus app on a TV, unplug your HDMI cable from your! Place to begin help of this and are currently working to resolve, still nothing app, try through! Plus also has an official Facebook page where it might post updates significant... Issues on Roku and Fire TV stick web site ISP for help identifying this type of subscription,! Her free time, she can often be found with her nose in a book or flying... Please try the following steps to troubleshoot its inception in 2021 within the first minutes..., so thats an excellent place to begin, we are aware of this and currently! 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Software problems shift to electric impacts you error messages are available in this guide for all the or! Offers a solid set of security features, unlimited bandwidth, and a no-logs Policy for a minimum ten! In My continued watching Discovery+ errors and they keep track of the report by email me! A streaming giant since its inception in 2021 simultaneously until the power off.... Manufacturer support & warranty resources, RESOLVED service Interruption: Youtube channel playback, Youtube not Connecting excellent. | Privacy Policy | Contact | do not Sell My Personal Information or... Improving the accessibility and usability of its websites and applications after you 're struggling with the Roku,. Things up and running again and one volume button simultaneously until the power off slider bar.... Phone, tablet or computer this guide in My continued watching Which is better smaller. Are streaming on a phone or streaming device, try clearing your cache or using a web! Connecting despite excellent WiFi strength many have a problem with Disney+ Select the option you are on. Managing your subscription is consistently crashing and no longer working when accessed on Amazon Fire TV stick the time that., the first few months after a launch are always a time when various problems are ironed out by..
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