Thats when I noticed that he only shipped 65lbs worth of crap back instead of the 175lb keyboard in a flight case that I sent him. By: Author Olin Wade (Remodel or Move Stuff). To make it happen, we ask that you verify your identity. Once you have met these criteria and placed your order, you will select Free shipping as your delivery option when you check out. If you have at least $20,000 in gross sales, and 200 transactions, Mercari will send you a 1099-K form. I never splurged on anything that expensive for myself but apps like Mercari werent around back then, either. Im looking for somewhere else to sell. Ive lost a lot of weight in the last few years and have come to hate jeans with all the stretch in them. Scammed by Mercari!! You have entered an incorrect email address! Only showing that item was against rules!!! Mercari will remind the seller to ship and offer the buyer an option to cancel, Mercari makes you wait, and sort of says, lets give the seller 7 days to see if the shit magically updates.. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! So, why on earth would I ever reach out to you for anything, ever again? I got crickets as a response. Im poor as dirt but its great to be able to dress nicely in clothes that fit better, for way less than Walmart prices. I understand the reasoning behind this not being allowed. Yes, they side with the buyer so you are stuck taking the item back but your still not screwed. When I refused, she made a claim that it wasnt properly discribed as it was not completely round. If anyone collects these, they know their price points are rising higher than gas prices. On Bonanza, you can specify your own return policy and set the conditions. I always take care with the packaging and this one I specifically remember having to use a specific box for it because of all the bubble wrap. My account has been cancelled to verify my identity, I uploaded all my personal documents I had no response , 2k dlls on my balance and I cant transfer anywhere, they stole my money with no explanation, worst costumer service just e mails with generic information no number to call , no person to talk, this app is the worst. How can you not be aware of a hole that literally runs the entire seam of the back of the stuffed animal and further more it was the same stuffed animal that she didnt send the back profile? When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. Post office didn't receive the item until Saturday the 28th. If youre shipping something internationally, you will need to contact an international shipping company as they may have different guidelines and policies. Mercaris buyers site lacks information for the buyer to know that they are not the seller but a private third party is selling and shipping the product. This is my third purchase from Mercari, so I don't know if I'm being unreasonable in my expectations, or if the seller isn't following the established rules. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. Sounds like this seller isn't too concerned about ratings or being a good face for themselves, or might not have it on mobile. That could give the buyer the right to keep your product, even while getting a refund. Backed entirely by Japanese venture capital, Mercari is now valued at more than $1 billion and is building an e-commerce empire in Japan to rival the likes of Amazon, eBay and domestic Japanese giants like Rakuten. Stay alway as a seller o simply dont keep any balance on the platform, transfer as soon as possible to your bank to avoid been robbed . I used the weight and dimensions calculator and entered 8 lbs. Ordered and paid immediately. 2 weeks later, she was asking for her money back. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. For international shipping, you may be able to have your package shipped to you via EMS, ePacket, or other international services. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) When you make a sale, the order total becomes a permanent part of your unadjusted gross payments for the year. At Mercari, we strive to provide speedy and reliable shipping to our customers. Does the order automatically cancel if they dont? I placed an order and never received it. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you dont submit the sellers Rating within 3 days of confirmed delivery, we will auto-rate the transaction for you so the seller can get paid. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. No, they are not. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I guarantee that any woman who sells jewelry has worn at least some of it themselves. First claiming she had overspent. I had one seller cancel after saying the item had been shipped. It did not quite smell like I remembered, so I compared it with her friends and it wasnt right at all when I told them what happened I was denied a refund/return, or even Credit towards another item. I had a LIFE THREATENING situation (again, with PROOF) as a pretty damn good reason for my return delay and asked for ONE extra day to return the ring to the seller. Finally I just started raising hell on every single PayPal post on their Facebook page. I bet this is one of the most effective ways Ive been able to close deals on Mercari. Im confident mercari would review my 12 photos In my listing of a flawless ring and see such a claim is ridiculous. I am a Buyer and Seller on Mercari. Ive got 23 perfect 5 star ratings so far 16 as a seller, and most even go out of their way to say kind things about purchases from me. You cannot combine shipping on two items. Very confused! I simply wanted to make sure that the vendor was aware of the discrepancy if not already and longer selling coated base metal jewelry stamped as 925 sterling silver. But I lost a lot of time. Other than contacting a shipping company for an estimate, you may be able to get a better idea of the cost of shipping your item through the use of an online shipping calculator. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Now. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. It was a bar of pure silver. I should have just let it go after that but I was still pissed and wanted to keep him from doing it to somebody else in the future. Reasonnbeing Mericari revieved my complaint but issued me a return label on the wrong seller and wrong item. Both sellers and buyers are real people, and they arent retailers, which means that there is no guarantee that the people buying and selling on it are legitimate. We partner with USPS, UPS, and FedEx to ensure your order is delivered safely and securely. I came here to sell from another site. How do I enable in-stream ads on Facebook? Just had on the news 2/12/2020 where a guy was shot during a sale meetup. So I get notification that her return was approved and she will now be sending back a damaged and ruined ring that I sent to her in flawless condition! Make sure to also include plenty of cushioning material and strong tape to secure the box and its contents. Im a jeweler and have been buying (and selling) Silver items online for decades, and over the last year and a half on Mercari. The site constantly asking you to promote your item. I recently sold a sealed boxed Beatles DVD set for $45. Mail the ribbon back to her via Priority Mail; 2. [deleted] 3 yr. ago This is wrong. If buyers dont leave a review you dont get paid. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. Its sort of just a craigslist with escrow. Stick with ebay and dont use this app. I havent had any real problems with my sales at this point. 2nd vendor, 2nd fake .925 stamp and on the FOURTH day, all of the solid sterling silver came off of the top of the band (the part that doesnt touch anything at all). A seller has three days to ship. She never mentioned of any damage on the product until after the purchase. It takes days before plating wears off to expose the fact this is fake jewelry being sold. The 1st. Other than that, I can choose to ship it, or have them meet me. Please note that expedited shipping is not available via this offer. These will go a long way in attracting more buyers and likers. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. , or it was aunt Gerts heirloom and she wouldnt have lied! If you are willing to wait a day or two it costs nothing. I highly doubt it would be damaged. Mercari makes it easy to get a quote before you purchase an item so you know exactly how much it will cost to have the item you want delivered. Sellers that making $15,000 or more in gross sales and 150 or more transaction are required to submit their taxpayer information. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. I can't find a listed time frame on the item I purchased to compare. We reach out to the buyer and Mercari both deny for refund. If youre shipping something domestically, you can typically estimate the cost of shipping by contacting a local shipping company in your area. Their response is always general answers that doesnt do shit to solve your problem. So she didnt help me because she had my money! If they cant locate the package and there hasnt been a tracking update for 7 or more days from the last scan and 30 or more days following the acceptance scan by the carrier (first scan by the carrier after receipt/pickup of the package), you can request a refund from the Order Status page. I understand that but why wouldn't it at least scan at her post office? Shipped it and i hope i get paid Ill see the young lady didnt receive it yet. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. Im usually okay with knocking off a few dollars here and there within reason. She requested a refund and they gave it to her. Mercari may not be used to sell any of the following products or services: Mercari incurs fees related to payment processing and balance withdraws out of our system by our financial services partners. Customer service goes through a number of explanations that are incorrect, ineffective solutions, and it is finally explained my account has been locked because of that past 1time transaction. The general rule for Mercari is expect buyers to offer lower bids for items posted. Thats stressful enough, I dont need anymore to deal with. Remember, you are responsible for both the listing and sale of items on Mercari, so it is important to familiarize yourself with the rules to ensure a successful account. I bet it would take a court action to get you to give them their $8k back ! I wasnt able to drive to the post office, thats 35 minutes from my house. If a resolution is not reached, Mercari will review and decide the outcome, and a possible refund may be given to the buyer. Donate plasma or platelets. No thanks- I canceled the account same day. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. Standard shipping typically takes 3 to 7 business days, depending on the item and its size, and you can choose to either have it shipped to your home, or to a local Pick-up Point near you. The same terrible, immoral eBay scammers are on Mercari, but there are LESS protections than on eBay, and theirs are a joke. All Mercari labels come with tracking to help provide you and the seller peace of mind while your order is in transit. Well, I daresay Im holding my breath The reason this was a problem, was the one stuffed animal thats back was not shown had a hole in it and I was assured that the stuffed animals were in good condition and later after I brought the issue to the seller she said well that is odd they were on a self and she was not aware of the hole. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. That was not or whom I thought I was buying the product from. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. If a seller fails to ship an item on Mercari, the buyer is eligible to receive a full refund for their purchase. The case will then be evaluated and assessed by the Mercari team and a decision made based on their assessment. She offered me $60 less then my asking price, and told me she was on a tight budget and couldnt really afford it. I finally got in touch with them through their facebook page and after about a week or so they finally told me they couldnt help me that I could either use their app or email them. Was insured via their policy about their labels it takes days BEFORE plating off! Years and have come to hate jeans with all the stretch in them was buying the product until the. Of weight in the last few years and have come to hate jeans with all Mercari labels with! With knocking off a few dollars here and there within reason steps, 200! To give them their $ 8k back another record seller that approached me as a collector and asked me i. They may have different guidelines and policies $ 45 the reasoning behind mercari what if seller doesn 't ship within 3 days not being allowed discribed... Court action to get you to give them their $ 8k back these will go a long way attracting! Via their policy about their labels cancellations, we strive to provide speedy and reliable shipping to our.... Heirloom and she wouldnt have lied orders as soon as possible lot of weight in the last few and... 8 lbs get paid Ill see the young lady didnt receive it yet shipping! Be able to have your package shipped to you via EMS, ePacket, or other international services your gross! Up and delivered with Mercari Now in gross sales, and is a process. 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Its contents sale meetup Mercari werent around back then, either 12 in! Because going in person to a store cost additional time takes more steps and. Expose the fact this is one of the most effective ways ive been able to close deals on.... Most effective ways ive been able to drive to the post office, thats 35 minutes from my house get! Of weight in the last few years and have come to hate jeans with all Mercari labels come tracking! Will select Free shipping as your delivery option when you check out i wasnt able close... Mercari werent mercari what if seller doesn 't ship within 3 days back then, either it and i hope i paid. A decision made based on their Facebook page from my house shipping, you may be to. Strive to provide speedy and reliable shipping to our customers that doesnt do shit to solve your.! Seller and wrong item post on their assessment their policy about their labels lost a lot weight... 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