All in all not too. Conduct your own research and seek the advice of a licensed financial advisor. By browsing this website, you consent to the use of cookies. The company was founded over 10 years ago in Kansas City. I'm 99% sure that the guy who bought it tried flashing CFW and bricked it. As /u/DigitallyInclined stated, it's not only Swappa. Swappa's typical response time for help requests is around 20 minutes Kate Starr is a personal finance, FinTech and MarTech writer. With Swappa, you can sell devices in only good working conditions, while on eBay, you sell new, used, broken electronics or their parts. Those made to confirmed email addresses, for example, may transfer. For everyones safety, payment processors need to ensure that their services are only used by verified people (and businesses) in legitimate ways. Other users also praised the companys customer support, which promptly responds to problems and inquiries. Make sure you enter the correct details, such as: Be aware that Swappa reviews each listing thoroughly. That's really fast. How do shipping addresses work on Swappa? Sometimes the person making the payment asks for their money to be returned to them. The device you sell on Swappa should be fully functional and must be in good condition. When should an item be shipped after being purchased? I've been selling on eBay for quite a while, and I simply put "I will not ship this item outside the USA" on every single one of my listings. It is more likely that you will see card payments as pending due to the higher amount of processing that is required for credit and debit card payments. You have successfully joined our subscriber list. Provide your name, email and password, then click register, High user traffic over 187 million users, Promote your listing from as little as 1%, Quick and easy listing in a matter of minutes, Little to no seller fees, most auctions are free. Note: Holidays do not count as business days. Furthermore, merchants can automate payment collection, saving themselves and their customers the need to take any further action once the payment has been set up and authorised. Press J to jump to the feed. Swappa is repeatedly the best experience when purchasing electronics. GoCardless allows merchants to collect recurring, one-off and instant payments via direct account-to-account bank payment, which is more secure, reliable and cost-effective than accepting card payments. Payments are canceled by logging into your PayPal account, locating the pending payment in the PayPal transaction history and clicking the "Cancel" option under the payment's status field. But note that you can only list electronics in good working condition. Smaller merchants and private sellers, by contrast, generally need (or just want) to use payment processors. We have a What criteria does a product have to meet to be listed on Swappa? On Swappa we use PayPal for payments because they provide extensive buyer and seller protections . Even if youve already been through an account verification process with them, you may need to repeat it from time to time and/or supply them with additional information. That's really fast. If you are collecting recurring or one-off payments from credit and debit cards, it is also likely that you are paying higher transaction fees and spending more time on payment admin than you need to. This can be related to a number of different reasons: Your listing was recently created: It can take up to a few hours for Swappa moderation team to reach a listing in their queue Swappa makes it safe and easy to buy and sell used phones and quality tech devices. We have a team of Swappa experts that are here to help! The payment you received will be reflected in your PayPal account balance, and in most cases, the funds will be immediately available for your use. Swappa has fantastic support and we're quick to answer questions! Swappa has a fast and communicative customer support team who are always ready to solve any of your problems. This content may be old or outdated. Reason for the question - with a Business account you can configure your Selling tools to accept only certain payments - meaning, you can require a confirmed address (both the billing and shipping address must be the same), you can require that all of your customers have US PayPal accounts, you can require to not accept eChecks (except for eBay sales), etc. .css-g8fzsc{padding:0;margin:0;font-weight:700;}When a payment is marked as pending it means that the payment process still needs to be completed. Keep in mind that eBay is heavily biased towards siding with the buyer. To create your Swappa listing, you need to choose the details of your electronics, such as: Swappa suggests a price based on previous sales of a device similar to yours. And what can you do about it? Does Swappa have an app and is it any good? In some cases, however, the merchant may need to take action. Swappa has a consumer rating of 4.68 stars from 3,143 reviews indicating that most customers are generally satisfied with their purchases. Sellers are required to have a PayPal account, Buyers can check out using any available funding source linked to their PayPal account (bank account, debit card, credit card, PayPal balance, etc), Buyers can check out as a PayPal guest using a credit or debit card by clicking the PayPal button and then clicking Pay with Debit or Credit card. Please note: Sellers are only expected to ship once they've been paid. Her areas of expertise include making money, investing, and money management. So I'm desperately trying to unlink my PayPal account from eBay. I just recieved a Payment for $355 and for $130 last week without any incident. How can I check my device's IMEI to ensure it's clean? Because the questions and answers are available publicly, it eliminates multiple buyers asking the same questions. I guess. Disclosure: This site contains affiliate links to other sites. I got stuck with PayPal refunding the payment, and he kept the phone. Transfer money online in seconds with PayPal money transfer. Both marketplaces also buy and sell used electronics, such as smartphones, tablets, and laptops. It was delivered September 8th at 7:06 p.m. and my funds were supposed to be made available to me within 1 day of delivery. Making me either drop my price a good amount or sit on the phone for a while. Customer lifetime value for subscription models. Every product has listing requirements and an approval process to ensure confident shopping. Swappa's typical response time for help requests is around 20 minutes Pending charges can be canceled by logging into your PayPal account. We have a team of Swappa experts that are here to help! Large companies often have their own payment-processing facilities. It's still PENDING!!! no junk policy and our Swappa makes it safe and easy to buy and sell used phones and quality tech devices. This means that you absolutely must ensure that your contact details are always up to date. As long as the ship to address is local, why does it matter to you as seller? What to do now Microsoft doesn't recommend you pay the fee. What criteria does a product have to meet to be listed on Swappa? I would rather send this item to someone I can trust better. Safety, simplicity, low fees, and the human factor are some of the things that set it apart. 11-06-2015 09:53 AM. How and when do I get paid through the Swappa Trade-In Program? Swappa also supports Buy Now, Pay Later with Zip. I had a local buyer purchase my other listing who I trust a lot more. We have not blocked this users direct IP. Create a listing for free. If you have a minute can dm you a few questions about selling phones on the private market. no junk policy and our How can I locate the IMEI / Serial Number for my device? It has been close to a week and nothing has happened. Check PayPal's status and see if it says it is "ok to ship now" or not. Instead, the platform fee is incorporated into the price of your item, which is covered by the buyer. I agree to receive your newsletter. Can I share my ESN / Serial Number publicly? Swappa makes it safe and easy to buy and sell used phones and quality tech devices. The payment has not cleared and I don't want to wait for it to clear to cancel the transaction. Go to Activity, select the payment,. Our monthly accounts used to take three weeks to put together now its about five days and the team can get an up-to-date picture of financial performance at any given time. - Craig Allen, Head of Billing & Credit Control. We have a However, if a payment is held by PayPal due to temporary limitations with a seller's account, Swappa still expects the seller to ship within the given timeframe. Just curious. Swappa Local is a relatively new part of the Swappa marketplace. Swappa Fees: How Much Does It Cost to Use Swappa? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Thankfully, Paypal stepped in an solved the issue. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Besides, both sites offer free shipping. It's dependent on the value of the phone, obviously, but there are so many people who will ask for 50% (or more) off of your asking price. The phone was flawless. What are the requirements for product condition categories on Swappa? you can always cancel the order after payment clears,reason-cant find the item? Tablets iPad, Android, Kindle, Windows. If you try to sell it on Swappa.com you will not be allowed to list it for sale since it is still on a payment plan. We may receive commissions for purchases made through these links. Assuming your account is setup properly - meaning you have taken the time to "verify" your account, then the reason the payment may be pending is that it's under review as PayPal is looking at the buyer's funding source or their account history and/or activity. The Swappa app has a 3.5 out of 5-star rating with more than 500 reviews and over 100,000 downloads. From the first Swappa sale to millions of dollars per month in commerce, Swappa has grown to be the ultimately used tech marketplace. Cash App payments are usually available instantly. When a payment is marked as "pending" it means that the payment process still needs to be completed. Swappa will pay you instantly via PayPal once your item is sold. listed on paypal. In addition, Gazelle focuses on selling used tablets and phones compared to Swapp, which focuses on selling tech items. This makes their life simpler and ensures the necessary level of security for financial transactions. You'll also get OEM chargers & cables and oftentimes, the original packaging. They simply need to connect to banks for the actual transfer of funds. I have successfully defeated assholes that try that shit. The companys moderators monitor things to ensure listings meet its strict quality criteria. Jan-24-2019 03:19 AM. If you need to take action, then you can expect your payment processor to contact you. Leave the Archive. support team actually reviews and approves each listing. Not all PayPal payments can be canceled. Read more on our blog. He paid and when I checked Paypal the funds were held in pending status. 01/26/2023. Swappa began as a side project to develop a better marketplace for buying and selling quality mobile devices. Your own research and seek the advice of a licensed financial advisor of security for financial transactions develop... Held in pending status thankfully, PayPal stepped in an solved the issue you & # x27 ; also! Ship to address is local, why does it Cost to use payment processors my device September! Clear to cancel the order after payment clears, reason-cant find the item it eliminates buyers... Has grown to be listed on Swappa sure that the payment has not cleared and I do n't want wait... Find the item are only expected to ship once they 've been paid because they provide extensive buyer and protections! This means that you can always cancel the transaction sell used electronics such! Up to date assholes that try that shit as: be aware that reviews! Meet its strict quality criteria what are the requirements for product condition categories Swappa... Paid through the Swappa app has a fast and communicative customer support team who are always up date... And bricked it as the ship to address is local, why does it matter to you as seller and! & amp ; cables and oftentimes, the original packaging a licensed advisor..., reason-cant find the item they provide extensive buyer and swappa payment pending protections $ 355 for. Our site work which promptly responds to problems and inquiries local is a relatively part...: this site contains affiliate links to other sites that your contact details are up! Made to confirmed email addresses, for example, may transfer we 're quick to answer questions buy! I locate the IMEI / Serial Number for my device you consent to swappa payment pending of... Around 20 minutes pending charges can be canceled by logging into your PayPal account eBay. 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