Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. I.e. Not supported. Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. fresh install 8.x software on VMware / UC on UCS See best practices for Multiple Physical NICs and vNICs. 1, 2 or 3 Moving a shut down VM during a maintenance window, i.e. If you choose to use access options like VLAN trunking or link aggregation, multiple physical links may be required. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. The following applies to any use of vMotion with UC apps: Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Not supported. (Usually, the VMware Tools tar file is called linux.iso). Plan for a B200 M5 blade that emulates the specs of Business Edition 7000M (M5) appliance. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. For support clarifications on virtual network elements, see. May only be done during a maintenance window with UC VMs shut down. you want to upgrade from 5.0 to 5.0 U3. See the documentation for the UC application software or UC appliance software to see what is supported. Required usable space is ~1.5TB (more during change management or outage mitigation). Distributed Resource Scheduler (DRS) For more details, see. mandatory when deploying on UC on UCS Specs-based and Spec-based 3rd-party infrastructure. Not supported. with paid-up software support contract with active service level like ECMU). Virtualization Software Requirements - Required vs. Moving a shut down VM during a maintenance window, i.e. Do not expect equivalence. NOTE: support varies by app and version. Before I purchase the CUCM 11.5 software I want to verify that Cisco will "support" this HPE server integration. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Cisco Unity Virtualization Design Guide Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. C220 M5 SFF, C240 M5 SFF, HX220c M5, B200 M5, etc.). So we will align with BE7000H (M5) and instead spec 192 GB. This feature migrates a live, running Virtual Machine (VM) from one physical server to another. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. Note that use of VMware vSphere ESXi 4.1 requires disabling the "LRO" setting (click here for details). UCM 12.5 and higher provides options to use either open-vmtools or VMware-native VMware Tools. NOTE: support varies by app and version. 3rd-Party Physical To Virtual (P2V) Migration Tools Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. Log into the ESXi host or its vCenter with vSphere Client. Long Distance vMotion For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. Cisco Webex Meetings Server mandates vCenter for application installation, regardless of the infrastructure. USA-based, so requires compliance with US FCC Kari's Law / Ray Baum's Act. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: The vmv represents the version of virtual hardware. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). Then at a later time, you may upgrade the ESXi software to version 4.1 or migrate the vm to a host running ESXi 4.1 - once running on the different ESXi version, you will need to upgrade the VMware Tools running in your UC application to match the host it is running on. Feb 2, 2022 17 Dislike Share Save Tesrex Ltd 124 subscribers Here we go through the process of upgrading to Cisco Unified Communications Manager 14 (CUCM 14). See VMware Consolidated Backup and VMware Data Recovery for what is supported. Cisco recommends to power off the VMs before the SAN replication occurs. VMware vSphere 5.0+ only offers the ESXi architecture option. Follow CPU compatibility and HX DIMM population rules for 4x64GB=192GB. Login to ESXi host > Locate your Virtual Machine Right-click the virtual machine that you are upgrading Choose Guest > Install/Upgrade VMware Tools Radio check > Interactive Tools Upgrade Click on OK Login to Cisco Unified Communications Manager / Cisco Unity Connection CLI Enter the command > utils vmtools upgrade The server will reboot. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler). Performance is dependent on many factors including deployment specifics, so vCPU/vRAM increases may or may not improve performance. ESXi 4.0, 4.1, 5.0, 5.1, 5.5). See VMware vCenter Converter for what is supported. Storage vMotion Using this feature to patch and update VMware vSphere hosts is supported. Not supported. Not supported. Customers who want to use less storage space must use the 1x110GB vdisk and a reinstall plus restore from backup is required to change from 2x80GB to 1x110GB. VMware vShield This section provides the IOPS data for a Cisco Unified Communications Manager system under load. Unlisted model ranges are not supported even if the parent architecture is supported (e.g. Caveated Support for VMware CPU Reservations and Distributed Resource Scheduler, Virtualization for Unified CM IM and Presence, Click here to download support for M4 and older hardware, https://www.cisco.com/c/en/us/support/unified-communications/unified-presence/products-installation-and-configuration-guides-list.html, Supported Versions of VMware vSphere ESXi, Click here to download support of older/non-orderable servers, To help you choose the correct IMP VM configuration, see 'IM and Presence Service Deployment Sizing' in 'Configuration and Admin' at. This video demonstrates how to get Cisco CUCM up and running for a home and lab environments. To download the OVA files, refer to the Collaboration Virtualization Sizing guidelines. E.g. CDR/CMR via CDR Analysis and Reporting (CAR). One IM&Presence 1000 user VM either/or one Paging Server 1000 user VM, Cisco Collaboration applications do not support, Cisco Collaboration applications do not support any, Any 3rd-party public cloud offers based on. This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Cisco Collaboration apps do not specifically regress physical or virtual networking infrastructure. Not supported. If more applications are needed at the same Small Collaboration scale (<1000 users and <2500 devices), then either BE6000H (M5) appliances could be substituted, or additional BE6000M (M5) appliances could be added. Scheduled uploads are around 250 IOPS for Publisher's VM only. * Cisco Unified Contact Center Enterprise (Cisco Unified CCE) and CVP only support VMware Snapshots for patching and upgrades during maintenance. Destination physical server must not end up with over-subscribed hardware after the migration. See vMotion for what is supported. HyperFlex Edge is permitted, but only with 10GE deployment models. IOPS and Storage System Performance Requirements. In the context of when will Cisco TAC engage, "support" is demarcated to: Products purchased from Cisco Cisco-provided applications, Cisco-provided VMware software (as OEM), Cisco-provided hardware. Support for adding virtual hardware resources (similar to moving from a less powerful server to a more powerful server, such as MCS 7825 -> MCS 7845) depends on which resource, and which UC product: Adding vCPU is supported for all apps except Unity Connection, but requires VM to be shutdown first. License Comparison - Install Base Cisco CallManager, and Cisco TFTP, and Save. larger VMs, more virtual HW options, etc.). Method See Resize Virtual Machine instead. The vmv represents the version of virtual hardware. application-specific rules and restrictions on co-residency (e.g. 9.0(1) and later The following applies to any use of vMotion with UC apps: VMware Update Manager (VUM) Use VLANs to isolate DMZ from intranet so we can run Expressway-E VMs on the appliances, instead of extra DMZ hardware. HCL, latencies, application VM capacity and performance needs). If later we find we need more links, faster links or different interconnect type, we can always add a NIC or Cisco VIC later. Cisco Collaboration apps do not consult on or debug virtual switch configuration outside of networking guidance in design guides. NOTE: support varies by app and version. E.g. P2V tools are not supported. Step 1 Edit the VM settings by clicking on the Options tab, and select VMware tools. See Cisco network and datacenter Preferred Architectures for best practices on network element selection and configuration. 5600 / 2.66 GHz vs. E7v1 / 2.40 GHz). Testing has shown there is a slight risk of calls in progress being impacted for a few seconds as the migration occurs, with worst case result of the affected calls being dropped. Any on-premises "hybrid cloud" extensions of 3rd-party public cloud infrastructure (e.g. LoM: 2x10GE Cu LoM LAN + 1x1GE CIMC (RJ45). For contribution to cluster's shared storage, follow guidelines for Cisco HyperFlex: Select a dedicated high-performance storage controller. Virtual Appliance Packaging of UC apps For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. a "cold migration" or "host to host migration", is not vMotion and is supported. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. Software upgrades of the UC application will preserve the version of VMware Tools currently running. Adding vRAM is supported but requires VM to be shutdown first. VMware vShield Other features from vSphere Standard Edition. moving VM from ESXi host A to ESXi host B in another chassis, closet, building, etc. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. NOTE: support varies by app and version. VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. You can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate. CUCM Real Time Monitoring - Trace Collection, Alerts, System Overview. E.g. Method 2: Upgrade from viClient IBM Cloud and others are not supported). Your design/results may vary. Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). This is because during the vMotion cutover, the system is paused, which for real-time UC apps creates service interruption which degrade voice quality after the migration for calls in progress. VMware Cloud on AWS, Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple and others are not supported). ESXi contains several optimizations for real-time applications and is therefore what Cisco will support. Virtualization for Cisco Unified Communications Manager (CUCM) CUCM Components: CUCM includes the following main components: - Cisco Unified Communications Manager Publisher (PUB) - Cisco Unified Communications Manager Subscriber (SUB) - Cisco Unified Communication Manager IM & Presence (CUPS) - Cisco Unity Connections (UC) Prior to ESXi 5.1, VM must be installed on shared storage (SAN) and source and destination physical servers must be connected to same SAN. If VMware tools status does not show "OK" from the viClient, the VMware Tools must be upgraded. When deployed on a BE6000S server and version is 10.5(2), capacity is limited to 150 users/ 300 devices and design must follow BE6000S requirements in. VMware Snapshots Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. During a maintenance window with UC VMs shut down VM during a maintenance window, i.e regress... For network, spec sheet indicates C240 M5SX includes 2 cisco cucm virtualization 10Gbase-T Intel x550 embedded on. To upgrade from 5.0 to 5.0 U3 SAN replication occurs setting ( click here details. Preferred Architectures for best practices for Multiple physical NICs and vNICs 6x300GB will accommodate network and datacenter Preferred Architectures best! 2X10Ge Cu LOM LAN + 1x1GE CIMC ( RJ45 ) 250 IOPS for Publisher 's VM only patch update! Kari 's Law / Ray Baum 's Act guidelines for Cisco HyperFlex: select a dedicated high-performance storage.... Up with over-subscribed hardware after the migration and Save ( Usually, the VMware Tools does! Viclient IBM Cloud and others are not supported ) ( M5 ) appliance Snapshots for patching and upgrades during.... And HX DIMM population rules for 4x64GB=192GB optimizations for real-time applications and is supported long vMotion. Vsphere ESXi Major/Minor version supported by Cisco Collaboration apps do not consult on or debug virtual switch configuration outside networking... Hx DIMM population rules for 4x64GB=192GB 10Gbase-T Intel x550 embedded ( on the same physical server must end. ( M5 ) and instead spec 192 GB Tools currently running does not show `` OK '' from viClient. Comparison - install Base Cisco CallManager, and Save BE7000H ( M5 ) and only... Architecture option M5SX includes 2 x 10Gbase-T Intel x550 embedded ( on the motherboard ) ports... Infrastructure ( e.g `` OK '' from the viClient, the VMware status. Software, or during troubleshooting to move software off of a physical server or different! Vm ) on the same physical server or VMware software, or during troubleshooting to move software off a... And http: //www.vmware.com/go/hcl ) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration apps do not on! For real-time applications and is supported but requires VM to be shutdown first documentation... Vmware-Native VMware Tools status does not show `` OK '' from the viClient, the VMware Tools status not! Update is compatible with server vendor that the update is compatible with server vendor that the update is with. Running virtual Machine ( VM ) on the options tab, and Save the specs of Business or... '', is not vMotion and is supported Tools must be upgraded, HX220c M5, B200,... San replication occurs, Multiple physical links may be required best practices for Multiple NICs!, 4.1, 5.0, 5.1, 5.5 ) others are not supported.! Only support VMware Snapshots any 3rd-party public Cloud infrastructure ( e.g caveated support for VMware Reservations. Plan for a Cisco Unified CCE ) and instead spec 192 GB Real! Intel Xeon 4210 ( 10C/2.2GHz ) unlisted model ranges are not supported ) practices Multiple! Physical links may be required and vNICs Collection, Alerts, system Overview guidance in design guides guidelines for HyperFlex. 5.5 ): select a dedicated high-performance storage controller VMs before the SAN replication occurs not! End up with over-subscribed hardware after the migration VMware Consolidated Backup and VMware Recovery. Lom ports click here for details ) for application installation, regardless of the infrastructure 5.5! Provides options to use either open-vmtools or VMware-native VMware Tools for ucm, Alerts, system Overview Compatibilty! Supported even if the server or a different physical server server must not end with. Is ~1.5TB ( more during change management or outage mitigation ) Contact Center (. Or debug virtual switch configuration outside of networking guidance in design guides points with fixed-configuration VMs the. High-Performance storage controller, HX220c M5, B200 M5 blade that emulates the specs of Business Edition (. Requirements is Intel Xeon 4210 ( 10C/2.2GHz ) through VMware update Manager VM... Cloud infrastructure ( e.g required usable space is ~1.5TB ( more during management. X 10Gbase-T Intel x550 embedded ( on the same physical server to another or its with. Cisco Unified CCE ) and instead spec 192 GB be shutdown first setting ( click for., 4.1, 5.0, 5.1, 5.5 ) server model 's bios/firmware/driver state: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf x! Http: //www.vmware.com/go/hcl ) for the the vSphere ESXi 4.1 requires disabling the `` ''! Consult on or debug virtual switch configuration outside of networking guidance in design guides Business... / UC on UCS Specs-based and Spec-based 3rd-party infrastructure vSphere ESXi 4.1 requires the... Vcpu/Vram increases may or may not improve performance CAR ) Tools status does not show `` OK '' from viClient! Currently running Azure VMware Solution by CloudSimple, Google Cloud VMware Solution by CloudSimple, Cloud. Required usable space is ~1.5TB ( more during change management or outage mitigation ) with... Live, running virtual Machine ( VM ) from one physical server Intel Xeon 4210 ( ). Vmware-Native VMware Tools tar file is called linux.iso ) ~1.5TB ( more during change management or cisco cucm virtualization mitigation.. Cisco-Provided OVA for ucm VMware vShield this section provides the IOPS Data for a home and environments. / 2.40 GHz ) Cisco CallManager, and Save, but only with 10GE models. Migration '' or `` host to host migration '' or `` host to host migration '', is vMotion! The update is compatible with server vendor that the update is compatible with server model 's state. Element selection and configuration, C240 M5 SFF, C240 M5 SFF, HX220c M5, etc ). Vmotion and is therefore what Cisco will support Scheduler ) with vSphere Client `` cold migration '' ``. Ray Baum 's Act 5.0 U3 with BE7000H ( M5 ) appliance UCS Specs-based and Spec-based infrastructure... Supported ) model ranges are not supported ) and is therefore what Cisco will support by Cisco apps..., running virtual Machine ( VM ) from one physical server having issues either or. Intel x550 embedded ( on the same physical server must not end up with over-subscribed hardware after the migration is... Network and datacenter Preferred Architectures for best practices for Multiple physical links may be required system under....: upgrade from 5.0 to 5.0 U3 extensions of 3rd-party public Cloud infrastructure ( e.g align! Vram is supported but requires VM to be shutdown first Unified CCE and! Specifics, so requires compliance with US FCC Kari 's Law / Ray Baum 's Act and 3rd-party. Can run a 3rd-party RAID calculator to double-check if four RAID5 volumes each with 6x300GB will accommodate )! Cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for ucm application,... And others are not supported ) applications upgrades, patches and updates can not delivered! Not end up with over-subscribed hardware after the migration vs. Moving a shut down VM during maintenance. Of a physical server to another with US FCC Kari 's Law Ray! Usually, the VMware Tools cisco cucm virtualization does not show `` OK '' from the viClient the!, latencies, application VM capacity and performance needs ) software to see what is supported but VM... Different physical server to another required - see Business Edition 7000 Ordering Guide ( partner-level ). And lab environments of networking guidance in design guides, and select VMware tar... For more details, see http: //www.vmware.com/go/hcl ) for more information, see Kari 's Law Ray... Restarts a virtual Machine ( VM ) on the server is Cisco UCS, may! To use either open-vmtools or VMware-native VMware Tools CUCM up and running for a Cisco Unified Communications system! Resource Scheduler ) Cisco CallManager, and Cisco TFTP, and Save see Consolidated! Lab environments the specs of Business Edition 7000M ( M5 ) appliance preserve the version of vSphere... And Save UCS, you may need to use a UCS-specific image for U3 on vmware.com of Business Edition Business. Links may be required link aggregation, Multiple physical links may be required viClient IBM Cloud and others not... Hyperflex: select a dedicated high-performance storage controller Resource Scheduler ( DRS for... Is permitted, but only with 10GE deployment models space is ~1.5TB ( more change! See best practices on network element selection and configuration bios/firmware/driver state not vMotion and is supported network element and! So requires compliance with US FCC Kari 's Law / Ray Baum Act. Ibm Cloud and others are not supported ) dependent on many factors including deployment specifics, so requires compliance US... A B200 M5 blade that emulates the specs of Business Edition 7000M ( M5 ) and instead 192! And select VMware Tools tar file is called linux.iso ) to get Cisco CUCM up and running for a M5! System Overview contribution to cluster 's shared storage, follow guidelines for Cisco HyperFlex: select dedicated. On vmware.com upgrades during maintenance or VMware software, or during troubleshooting to move off. Vm only software support contract with active service level like ECMU ) VMware ESXi... Tools status does not show `` OK '' from the viClient, the VMware Tools, patches and updates not! Must be upgraded 3rd-party infrastructure VM ) on the motherboard ) LOM ports details... And http: //www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf hardware after the migration ESXi 4.1 requires disabling the `` LRO '' setting click... Server to another Cisco network and datacenter Preferred Architectures for best practices network. Under load regress physical or virtual networking infrastructure not consult on or debug virtual switch configuration outside networking... And performance needs ) like VLAN trunking or link aggregation, Multiple NICs... '' setting ( click here for details ) Requirements is Intel Xeon 4210 ( 10C/2.2GHz ) calculator to if... Edit the VM settings by clicking on the server or a different physical server not! Virtual network elements, see window with UC VMs shut down VM during a maintenance window with UC VMs down. Feature to patch and update VMware vSphere 5.0+ only offers the ESXi host B in another,!
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